Joseph Jewelry offers both jewelry repair and antique jewelry restoration. Our team of craftsmen can size your lovingly worn engagement ring or even rebuild your cherished family heirloom to give it new life.
Jewelry Repair ServiceCustomize your Jewelry with unique engraving:
Custom Hand EngravingJoseph Jewelry can appraise your jewelry on-site. We do detailed portfolios, diamond certifications, color stones certification, and jewelry appraisals. If you need an appraisal please bring your jewelry to Joseph.
I had Joseph Jewelry design and create a custom engagement/13th wedding anniversary ring for me entirely online. I was very nervous making an online purchase of this magnitude. A few thousand dollars isn't chump change for us. You make a good faith down payment, and then a kind of pay as you go type thing that made me much more comfortable spending that kind of money online. Another thing that made me very comfortable was their outstanding customer service. Right away Andrea answered my first email and we began discussing what I was looking for. She answered all of my emails in a very timely manner. In fact the customer service I received during the entire process was exceptional. Next thing was the design process. They make it very easy. Their website works flawlessly, easy to use and navigate. Pictures can be uploaded when you create an account so that you can show them your ideas. Or you just tell them what you're thinking, and then they come back with a drawing of what they think you want. If its not quite right they keep tweaking it until you're 100% happy. When I gave them my ideas Bonnie came back with drawings that were dead on, as if she had read my mind. I was completely impressed. She is awesome. Helpful, patient, and very sweet. I was picky about my center stone and Danny made sure I got exactly what I was asking for...again, Awesome customer service. They ALL honestly care about making you happy. They are happy to answer questions, or educate you on anything you may not understand. When my ring was finished (2 days ahead of schedule) Mike made sure my ring was shipped the same day, UPS 2nd day (free) and got me the tracking number within 15 minutes of my final payment. And finally...the ring. OMG. I have never seen such a stunning, glorious, magnificent, gorgeous, flawless piece of jewelry in my life. Ever. I really cant even find the words to adequately describe how in love with my ring I am. Its even more beautiful than anything I could have imagined. The craftsmanship is superb. The stones, exquisite. They have a loyal customer for life. I'll never buy a piece of jewelry from anyone else. Thank you to everyone at Joseph Jewelry for a wonderful experience, and a family heirloom.