Joseph Jewelry Store Information
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There are many words that come to mind when I think about my experience at Joseph Jewelry, such as AMAZING, OUTSTANDING, EXCELLENT, HONEST, QUALITY, BEAUTIFUL, and GREAT (just to name a few). After several months of searching online and in several different jewelry stores, my fiance, Alex, and I stopped by Joseph Jewelry in Bellevue since we saw so many great reviews on Yelp. Now, I understand why they've earned every single one of their 5 stars. I would have given them 100 stars if I could! First, their customer service is absolutely outstanding and not pushy at all. The beautiful young lady that helped us, Pascale, was like an angel sent from jewelry heaven. She was very professional and listened to everything we wanted. We had originally just come into look for a groom's wedding band, since we had very little luck elsewhere. We were able to custom design his ring to exactly what he wanted without any hassle. We've looked everywhere to find something he liked without luck, so it was amazing to do a custom design. Although we weren't expecting to find a wedding band for me, I saw something in the case that I fell in love with, but I wanted a few tweaks. Pascale was amazing and helped me design the most perfect, beautiful ring of my dreams. She had great suggestions that I really felt enhanced the look of the ring. A-freaking-MAZING! Secondly, they have a very cool and modern method of communication during the design process where you can communicate directly with the designer through the Joseph Jewelry website. They can show you 3D renderings of your designed ring and can even mock up a 3D printed model for you to hold, feel and look at. They will not start manufacturing the ring until you love every piece of it! We had the pleasure of working with Bonnie and she was incredible. We communicated small tweaks we wanted to the design and she was able to deliver! She had all the details down to a T. Lastly, and I'm sure most importantly to many, in addition to the incredible customer service, the prices of the pieces at Joseph's is very, very fair. I felt like they were truly willing to work with us and our budget. There were many options and alternatives they provided us to ensure that we got what we wanted without breaking the bank. I will happy recommend Joseph Jewelry to everyone I know and I will personally be back for more pieces. Thank you Joseph, Pascale, Bonnie and the JJ team for your kind help. We love our rings. Alex and I look forward to wearing our rings forever and are happy in knowing that there was some serious quality craftsman ship that went into making them. If you visit Joseph Jewelry, please find Pascale and give her a huge hug for me--"hug it out!"