Chains are a vital part of many types of jewelry, but they're also necessarily a delicate part. And that means that even the best-made chain can eventually break after years of use or due to an accident.
Fortunately, our expert craftsmen have several tools and techniques in their arsenal that they can use to address this type of problem and get your piece back to mint condition quickly. No matter what type of metal your chain is made from or what caused the damage, we'll complete the necessary repairs and return it to you as strong and as beautiful as ever.
Any time we have to solder a broken chain, we evaluate the damage and come up with a specific plan for repair based on that unique situation. However, there are some basic steps that we'll always follow in order to ensure the best possible outcome for your piece.
In addition to repairing broken chains, we can also use these techniques to shorten chains for you. If you have a piece of jewelry that you'd like to wear but that has a chain that's too long, our experts will remove as much material as you'd like and return it to you in like-new condition at your desired length.
Thanks to the advanced tools we have at our disposal and the extensive experience our artisans bring with them to every job, we can work on chains made from a wide variety of metals. These include platinum and palladium, as well as white and yellow gold in any metal grade.
The lasers we use for these types of soldering jobs allow us to work precisely and efficiently, which in turn lets us ensure we leave the piece in the best possible condition with negligible sign that the work was even done. The ability to focus the heat on such a small area also lets us avoid damage to other parts of the piece, and that means we can work on just about any type of jewelry chain with ease.
After my mom passed away a few months ago, I inherited the diamond from her engagement ring. It is a beautiful old stone that has been in our family for generations. It is very sentimental, and I knew wanted to make a custom ring so I could wear it. My first attempt with a custom jeweler many years ago had been terrible, so I painstakingly researched custom jewelers and decided to call Joseph Jewelry (which conveniently, is only about 20 minutes from where I live). From my very first conversation with Andrea, I knew I was in great hands. I stopped by the store a few days after this initial conversation and I was able meet Andrea and show her images of the design I had in mind. (I'll just add that Andrea was able to get me a quote for the ring that day, which was very competitive. It took another jeweler almost two weeks to provide me with a quote for the same project.) Before I had even gotten home, I had a message from Bonnie, my amazing designer, saying she was looking forward to working with me on the ring. Within days, Bonnie had created a 3D proof. She patiently worked with me as I made little tweaks to get the design just the way I wanted. Following my approval of the proofs and before the ring was cast, I was able to see the ring in wax form (a step I absolutely loved). While Bonnie worked with me on the design, Andrea did a stellar job finding matching diamonds to compliment my stone. We went through a few different ideas with these diamonds (from size to color). At one point, Andrea and Bonnie had me come in to the store to look a few options. We set various sized/colored diamonds in my mold to see how they looked together, took them outside to see how looked in natural light... Bottom line, Andrea and Bonnie did everything they could to make sure this ring was absolutely perfect and exactly what I wanted. They knew it was a very special and important piece of jewelry they were helping me to create, and I'm sure they treat all of their customer's projects the same way. Once my ring was finished, I had the pleasure of working with Mike to ship the ring from Washington state to New Jersey (it had always been our plan to do this). I have to admit, I was nervous shipping my brand new diamond ring across the country, but the process was flawless. The ring shipped UPS 2-day, and I picked it up at the UPS Customer Center that Mike kindly helped me find. My experience with Joseph Jewelry was really quite exceptional! Their customer service is up there with the best I have ever experienced. And my new ring is everything I could have hoped for. I absolutely love it, and I know my mom would have, too. I have a few more custom jewelers projects I would like to do, and I can't wait to work with the team at Joseph Jewelry again in the near future.