Chains are a vital part of many types of jewelry, but they're also necessarily a delicate part. And that means that even the best-made chain can eventually break after years of use or due to an accident.
Fortunately, our expert craftsmen have several tools and techniques in their arsenal that they can use to address this type of problem and get your piece back to mint condition quickly. No matter what type of metal your chain is made from or what caused the damage, we'll complete the necessary repairs and return it to you as strong and as beautiful as ever.
Any time we have to solder a broken chain, we evaluate the damage and come up with a specific plan for repair based on that unique situation. However, there are some basic steps that we'll always follow in order to ensure the best possible outcome for your piece.
In addition to repairing broken chains, we can also use these techniques to shorten chains for you. If you have a piece of jewelry that you'd like to wear but that has a chain that's too long, our experts will remove as much material as you'd like and return it to you in like-new condition at your desired length.
Thanks to the advanced tools we have at our disposal and the extensive experience our artisans bring with them to every job, we can work on chains made from a wide variety of metals. These include platinum and palladium, as well as white and yellow gold in any metal grade.
The lasers we use for these types of soldering jobs allow us to work precisely and efficiently, which in turn lets us ensure we leave the piece in the best possible condition with negligible sign that the work was even done. The ability to focus the heat on such a small area also lets us avoid damage to other parts of the piece, and that means we can work on just about any type of jewelry chain with ease.
I am so so so happy with my experience with Joseph Jewelers! My fiance and I ended-up designed a custom engagement and wedding ring set using the stones from my great grandmother's rings. Erich helped us at every step of the way. We walked in with only a budget, but no real ideas what we wanted. We weren't sure if we wanted to buy a ring or design a custom one even. The staff at Joseph Jewelry were so kind and patient and really helped us to decide which was the best option for us within our budget. They never once made us feel like we needed to spend more money, and they never once made us feel bad for considering using heirloom stones. I HIGHLY recommend getting a custom ring done with them if you are looking to use a family heirloom! The entire experience was amazing, and I am so happy with my completely unique and 100% "me" engagement ring! We primarily worked with Erich and he was wonderful. He was so patient with me and really made us feel cared for and special. Since I had no idea what I wanted, he spent lots of time looking at different ring designs with me and listening to what I liked/didn't like about each ring. After about 30 minutes, we went to his desk and he made some quick sketches of different ring ideas using all of my likes from the other rings. Within an hour, we had designed a completely unique ring using elements from various styles in the store. He also helped us to incorporate stones from my great-grandmother's wedding set so that everything would be cohesive and stay within our budget. After the sketch mock-up, the ring is sent to CAD so they come up with computer images of the ring using the exact sizes of the diamonds we provided. They were happy to make any adjustments we asked for and this whole process was really easy. You use an online portal so you don't even have to go back in to the store for this process. Overall, it took about 2 months to have the rings made. However, I think this is a bit longer than usual since it was over the holidays. I am so pleased with my experience with Erich and Joseph Jewelry. I am in LOVE with my engagement and wedding rings, and I am so happy to have been a part of the design experience. Initially, I thought a custom ring would be totally out of our budget, but they really work with you to make sure you get exactly what you want within your price range. I would definitely recommend them for anyone looking for custom jewelry, looking to re-set family stones, or even just shopping for a new piece! I could not be happier with my experience. Parking: There is a small parking lot available on the side of the storefront. As a customer, you are free to park here.