When you have beautiful fine jewelry, you want to display it to the world. That is what it's for, after all. But wearing your jewelry also exposes it to various hazards and forces that can cause different types of damage, including the thinning of the channels holding your gemstones in place.
When this occurs, the setting may no longer be strong enough, and you can begin to lose gems. Whether your stones have actually begun to fall out or you just noticed that they're a little loose, our experts can help by providing professional channel repair. We'll restore your channel setting to its original strength, and tighten all gemstones to ensure they stay properly in place so you can continue wearing your favorite pieces without worry.
Regardless of the extent of the wear your piece is exhibiting, we can complete quality channel repair without changing the overall appearance of your piece at all. We'll take all of the individual features of your piece into account as we proceed, but the general steps we follow for every custom channel repair remain the same to ensure you receive the highest possible quality service.
To complete this type of channel repair, we make use of state-of-the-art laser technology, which allows us to direct intense heat only on the precise spots where it's needed. Many types of gemstones can be damaged by heat, and so with these lasers, we can work in close proximity to the gems in your piece without harming them at all.
In the hands of our expert craftsmen, these laser tools ensure that you will get your jewelry back with a fully restored channel setting, and there will be no sign whatsoever of the work that we did.
If you did lose any gemstones due to a deteriorating channel setting, we'll reset them for you or source replacements that match your existing stones. We also have the skills and knowledge required to identify the composition of the metal used in your piece so we can match it exactly during the repair process.
And all of this means that you get your favorite piece of jewelry back looking even better than the day you bought it, so you can show it off once again without worry.
We couldn't be happier with Joseph's! I had been searching for weeks for the perfect setting to a diamond I had already purchased elsewhere, but even after looking at hundreds of settings everywhere, I didn't click with anyone, I came to the conclusion that I had to design my own. What I wanted was something akin to the classic Tiffany look, but with 4 prongs and a North-South-East-West orientation of the prongs, but nothing that I found online was able to nail the exact design I wanted. Somehow every other setting out there managed to look great from top, but when looking at it from the sides, the prongs tended to be ugly and just looked botched. I wanted something timeless that would look good for the next 60 years. I reviewed lots of shops / designers all over the country, including local ones here in NYC, but came to the conclusion that Joseph's were most capable at handling it. The design process was outstanding, first of all. The designer was able to accomplish exactly what I had in mind, after 3 or 4 iterations which took about 2 weeks. Once the finished ring arrived, it looked even more beautiful than it did in the renderings. My (now) fiance loves the ring, perhaps even as much as the creator of that ring does :p If you want quality work, great communication, great design / technical prowess, and a trustworthy seller, I couldn't recommend Joseph's enough. PS: It's entirely possible we will use them for both of our wedding bands as well.