When you have beautiful fine jewelry, you want to display it to the world. That is what it's for, after all. But wearing your jewelry also exposes it to various hazards and forces that can cause different types of damage, including the thinning of the channels holding your gemstones in place.
When this occurs, the setting may no longer be strong enough, and you can begin to lose gems. Whether your stones have actually begun to fall out or you just noticed that they're a little loose, our experts can help by providing professional channel repair. We'll restore your channel setting to its original strength, and tighten all gemstones to ensure they stay properly in place so you can continue wearing your favorite pieces without worry.
Regardless of the extent of the wear your piece is exhibiting, we can complete quality channel repair without changing the overall appearance of your piece at all. We'll take all of the individual features of your piece into account as we proceed, but the general steps we follow for every custom channel repair remain the same to ensure you receive the highest possible quality service.
• The first thing we'll dow on any channel repair job is to assess the amount of damage and check the security of all gemstones in the piece.
• Next, we'll match the metal both in color and quality to ensure a seamless look once the process is complete.
• We take that metal match and form it into a wire, that we can then work into the piece.
• To attach the new metal, we use laser technology to integrate it seamlessly into the piece.
• Finally, we'll refinish and polish the piece to have it looking like new for you.
To complete this type of channel repair, we make use of state-of-the-art laser technology, which allows us to direct intense heat only on the precise spots where it's needed. Many types of gemstones can be damaged by heat, and so with these lasers, we can work in close proximity to the gems in your piece without harming them at all.
In the hands of our expert craftsmen, these laser tools ensure that you will get your jewelry back with a fully restored channel setting, and there will be no sign whatsoever of the work that we did.
If you did lose any gemstones due to a deteriorating channel setting, we'll reset them for you or source replacements that match your existing stones. We also have the skills and knowledge required to identify the composition of the metal used in your piece so we can match it exactly during the repair process.
And all of this means that you get your favorite piece of jewelry back looking even better than the day you bought it, so you can show it off once again without worry.
Chrissy N. - Seattle, WA - April 2016 - YelpThere are many words that come to mind when I think about my experience at Joseph Jewelry, such as AMAZING, OUTSTANDING, EXCELLENT, HONEST, QUALITY, BEAUTIFUL, and GREAT (just to name a few). After several months of searching online and in several different jewelry stores, my fiancé, Alex, and I stopped by Joseph Jewelry in Bellevue since we saw so many great reviews on Yelp. Now, I understand why they've earned every single one of their 5 stars. I would have given them 100 stars if I could! First, their customer service is absolutely outstanding and not pushy at all. The beautiful young lady that helped us, Pascale, was like an angel sent from jewelry heaven. She was very professional and listened to everything we wanted. We had originally just come into look for a groom's wedding band, since we had very little luck elsewhere. We were able to custom design his ring to exactly what he wanted without any hassle. We've looked everywhere to find something he liked without luck, so it was amazing to do a custom design. Although we weren't expecting to find a wedding band for me, I saw something in the case that I fell in love with, but I wanted a few tweaks. Pascale was amazing and helped me design the most perfect, beautiful ring of my dreams. She had great suggestions that I really felt enhanced the look of the ring. A-freaking-MAZING! Secondly, they have a very cool and modern method of communication during the design process where you can communicate directly with the designer through the Joseph Jewelry website. They can show you 3D renderings of your designed ring and can even mock up a 3D printed model for you to hold, feel and look at. They will not start manufacturing the ring until you love every piece of it! We had the pleasure of working with Bonnie and she was incredible. We communicated small tweaks we wanted to the design and she was able to deliver! She had all the details down to a T. Lastly, and I'm sure most importantly to many, in addition to the incredible customer service, the prices of the pieces at Joseph's is very, very fair. I felt like they were truly willing to work with us and our budget. There were many options and alternatives they provided us to ensure that we got what we wanted without breaking the bank. I will happy recommend Joseph Jewelry to everyone I know and I will personally be back for more pieces. Thank you Joseph, Pascale, Bonnie and the JJ team for your kind help. We love our rings. Alex and I look forward to wearing our rings forever and are happy in knowing that there was some serious quality craftsman ship that went into making them. If you visit Joseph Jewelry, please find Pascale and give her a huge hug for me--"hug it out!"