When you have beautiful fine jewelry, you want to display it to the world. That is what it's for, after all. But wearing your jewelry also exposes it to various hazards and forces that can cause different types of damage, including the thinning of the channels holding your gemstones in place.
When this occurs, the setting may no longer be strong enough, and you can begin to lose gems. Whether your stones have actually begun to fall out or you just noticed that they're a little loose, our experts can help by providing professional channel repair. We'll restore your channel setting to its original strength, and tighten all gemstones to ensure they stay properly in place so you can continue wearing your favorite pieces without worry.
Regardless of the extent of the wear your piece is exhibiting, we can complete quality channel repair without changing the overall appearance of your piece at all. We'll take all of the individual features of your piece into account as we proceed, but the general steps we follow for every custom channel repair remain the same to ensure you receive the highest possible quality service.
To complete this type of channel repair, we make use of state-of-the-art laser technology, which allows us to direct intense heat only on the precise spots where it's needed. Many types of gemstones can be damaged by heat, and so with these lasers, we can work in close proximity to the gems in your piece without harming them at all.
In the hands of our expert craftsmen, these laser tools ensure that you will get your jewelry back with a fully restored channel setting, and there will be no sign whatsoever of the work that we did.
If you did lose any gemstones due to a deteriorating channel setting, we'll reset them for you or source replacements that match your existing stones. We also have the skills and knowledge required to identify the composition of the metal used in your piece so we can match it exactly during the repair process.
And all of this means that you get your favorite piece of jewelry back looking even better than the day you bought it, so you can show it off once again without worry.
Reasons for each star: 1st star: you can design your own rings using a variety of pre-made templates or send in your own drawing (or a CD scan if you are capable). I spent hours exploring other sites - this was the ONLY one you could custom design your own completely that I found. 2nd star: customer service was awesome. They weren't pushy and let me take my time. When I was late getting back to them, they (Andrea and Usiel) were patient and got my ring to me just on time. A few days after they started making my order, I decided I wanted to upgrade the quality of the diamond, they were so awesome and had it upgraded almost immediately. 3rd star: when I received the ring, I went through the whole denial stage, "oh man, she's not going to like this... this ring is terrible!..." But after a good half hour of contemplation (while staring at the ring) I fell in love with it and became even more sure of my choice. 4th star: warranty. I don't remember the specifics, but I was impressed when I read them at the time. 5th star: she loves it. This one could have made up for all 5 stars, but I figure whoever reads this would probably like a few more details. Only downside, it came in a kind of lame box. But I didn't use it, so I didn't really care that much. Thanks again!