Whether you've been wearing your wedding band every day for 20 years and want to touch it up, or you have some old family jewelry that you'd like to make wearable again, our experts are here to help. We can complete all types of jewelry refinishing projects and return your items to you looking like new.
No matter what type of repairs or services you need, our artisans have the right mix of skills and experience to get the job done right. We also make sure we always have the best available tools and equipment on hand, so nothing can get in the way of them providing the best possible care for your most precious items.
The jewelry refinishing process can involve a wide variety of tasks depending on the type of item being worked on and the state that it's in. However, we always take care to follow the same general outline for each piece.
• The first step we take when refinishing any piece of jewelry is to check all of the gemstones and tighten any that need it.
• If there's engraving present, we'll clean and restore it so it looks like new.
• The last step we take is to re-polish the piece to get it back to its original appearance.
In addition to tightening gemstone settings, we'll also take care to protect any delicate gemstones present in your jewelry while we're working on it. Items like opals, pearls, and emeralds, just to name a few, can easily be damaged if not properly cared for, and we'll make sure that nothing we do impacts them in any way. We'll also take the necessary steps to ensure they're properly protected so they're not vulnerable to damage through the course of normal use.
Our skilled artisans have a great deal of experience working with a wide range of fine jewelry, and that means they can restore just about any type of original detail present. This includes preserving any antiquing the piece had to begin with, recreating the original patina, and even rebuilding settings or other custom metalwork that may have been damaged over time.
No matter what your jewelry needs or how long it's been since it was professionally serviced, our team knows how to get it back to its original glory. We take great pride in offering a wide range of jewelry repair services designed to allow you to keep all of your pieces looking their best no matter how often you wear them or how long they've been with you.
Angelina B. - Helena, MT - March 2015 - GoogleI had Joseph Jewelry design and create a custom engagement/13th wedding anniversary ring for me entirely online. I was very nervous making an online purchase of this magnitude. A few thousand dollars isn't chump change for us. You make a good faith down payment, and then a kind of pay as you go type thing that made me much more comfortable spending that kind of money online. Another thing that made me very comfortable was their outstanding customer service. Right away Andrea answered my first email and we began discussing what I was looking for. She answered all of my emails in a very timely manner. In fact the customer service I received during the entire process was exceptional. Next thing was the design process. They make it very easy. Their website works flawlessly, easy to use and navigate. Pictures can be uploaded when you create an account so that you can show them your ideas. Or you just tell them what you're thinking, and then they come back with a drawing of what they think you want. If its not quite right they keep tweaking it until you're 100% happy. When I gave them my ideas Bonnie came back with drawings that were dead on, as if she had read my mind. I was completely impressed. She is awesome. Helpful, patient, and very sweet. I was picky about my center stone and Danny made sure I got exactly what I was asking for...again, Awesome customer service. They ALL honestly care about making you happy. They are happy to answer questions, or educate you on anything you may not understand. When my ring was finished (2 days ahead of schedule) Mike made sure my ring was shipped the same day, UPS 2nd day (free) and got me the tracking number within 15 minutes of my final payment. And finally...the ring. OMG. I have never seen such a stunning, glorious, magnificent, gorgeous, flawless piece of jewelry in my life. Ever. I really cant even find the words to adequately describe how in love with my ring I am. Its even more beautiful than anything I could have imagined. The craftsmanship is superb. The stones, exquisite. They have a loyal customer for life. I'll never buy a piece of jewelry from anyone else. Thank you to everyone at Joseph Jewelry for a wonderful experience, and a family heirloom.