Jewelry Refinishing
Whether you've been wearing your wedding band every day for 20 years and want to touch it up, or you have some old family jewelry that you'd like to make wearable again, our experts are here to help. We can complete all types of jewelry refinishing projects and return your items to you looking like new.
No matter what type of repairs or services you need, our artisans have the right mix of skills and experience to get the job done right. We also make sure we always have the best available tools and equipment on hand, so nothing can get in the way of them providing the best possible care for your most precious items.


Process Overview
The jewelry refinishing process can involve a wide variety of tasks depending on the type of item being worked on and the state that it's in. However, we always take care to follow the same general outline for each piece.
- The first step we take when refinishing any piece of jewelry is to check all of the gemstones and tighten any that need it.
- If there's engraving present, we'll clean and restore it so it looks like new.
- The last step we take is to re-polish the piece to get it back to its original appearance.
Gemstone Considerations
In addition to tightening gemstone settings, we'll also take care to protect any delicate gemstones present in your jewelry while we're working on it. Items like opals, pearls, and emeralds, just to name a few, can easily be damaged if not properly cared for, and we'll make sure that nothing we do impacts them in any way. We'll also take the necessary steps to ensure they're properly protected so they're not vulnerable to damage through the course of normal use.
Preserving Original Details
Our skilled artisans have a great deal of experience working with a wide range of fine jewelry, and that means they can restore just about any type of original detail present. This includes preserving any antiquing the piece had to begin with, recreating the original patina, and even rebuilding settings or other custom metalwork that may have been damaged over time.
No matter what your jewelry needs or how long it's been since it was professionally serviced, our team knows how to get it back to its original glory. We take great pride in offering a wide range of jewelry repair services designed to allow you to keep all of your pieces looking their best no matter how often you wear them or how long they've been with you.
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Ok, so I had this idea for a very unique engagement ring for my fiance', and I looked around a *lot*, searching for a jeweler who would be able to make the ring I wanted. I looked up many jewelers who did custom work, and what initially impressed me here was the work that I saw on Joseph's website (and the reviews didn't hurt either). The first positive thing was speaking with Joseph directly. This is definitely not a shop which just bears an absent owner's name. When I spoke with Joseph, he was the first jeweler who expressed no hesitation about being able to meet my design goals (and they were fairly unique). I then emailed him more details and we talked about materials, design options and price. The next positive thing was that Joseph asked for a very reasonable deposit to begin the design process (which in this case involved CAD/CAM). From my perspective, giving a small deposit is actually a good sign - it lets the jeweler know I'm serious, and pays for his time going through various design iterations without me having to be locked into something that may ultimately not be what I'm looking for. At this point, I want to point out something to be aware of with Joseph Jewelry. They did push a bit for extravagance and "bling". Probably from their experience, the more a ring pops and sparkles, the happier many brides-to-be are. This is in no way a bad thing, but something to be aware of - definitely don't be afraid to say what you want! After going back and forth a bit and settling on the basic design idea, Joseph put me in the very capable hands of Bonnie, who began in earnest mocking up designs and working with me to figure out the specifics of the ring. Everything from the stone size, to the design of the shoulder area, and the unique element for my particular ring (sorry, no pics, but it involves a part of the ring moving). With a lot of back and forth with Bonnie, we finally settled on the ultimate design, which I have to say, was stunning. After getting the design done, and getting the ring built, I shipped my diamond to Joseph (they do, of course, sell diamonds too, but I had the diamond I wanted to use) and they fit it perfectly. I sent them a check and they shipped me the ring, and it was just that easy. Two more things to be aware of. First, the ring I had made is, based on appraisals and materials (and of course my own opinion), a pretty high quality piece. But it's not the cheapest. You get what you pay for, part of which is real workmanship, and people who know their craft. Second, my now wife tells me how each and every day, she looks at her ring, she cannot help but smile. Few days go by where a new person who sees her ring for the first time comments on how amazing it is. Five stars.