Gemstone Repair and Polishing
The gemstones in your rings or other pieces of fine jewelry are likely the most eye-catching elements included, and maintaining their sparkle is vital to ensuring the enduring beauty of the piece. But just like anything else, they can become damaged, scratched, or broken over time due to an accident or simply normal wear and tear.
In order to keep your piece looking like new, we offer comprehensive stone repair and polishing services to address any issues you may have with the gemstones included. The stones in rings in particular are especially vulnerable to damage, as your hands are constantly coming into contact with all kinds of surfaces that could potentially cause damage.
Process Overview
Whether you need a small chip in your stone repaired, or you want to take an older stone and have it recut to create a more modern look, our expert jewelers are up to the task. We'll take all unique elements of your piece into account when working on it, but in general, the process we follow for all of these types of jobs is as follows.
- First, we'll assess your gemstones to determine if there was material lost and how best to go about restoring the stone's original appearance.
- Next, our gem cutter will resurface the damaged area by shaving away layers from the gem evenly from every angle. This ensures that the symmetry of the stone is preserved at the same time that the original shape is recovered.
- Once the proper shape is achieved and all signs of damage have been removed, we'll re-polish the stone so it shines like new.
Restoring and Reshaping
There are several situations in which you may want to come to us for gemstone repair and reshaping services. While damage is the most common reason, you may also simply want to change the shape of an existing stone, which is something our experts can accomplish with ease.
If you're trying to modernize an older piece of jewelry, one great way to go about it is to adjust the cut of the gemstones to a more modern variety. Different types of cuts have gone in and out of fashion over the years, and so you may find that a piece you love incorporates an outdated style that you'd like to update. Or you may want to give a new piece a bit of antique flair by resurrecting an older style cut, which is something we can do for you as well.
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I had Joseph Jewelry design and create a custom engagement/13th wedding anniversary ring for me entirely online. I was very nervous making an online purchase of this magnitude. A few thousand dollars isn't chump change for us. You make a good faith down payment, and then a kind of pay as you go type thing that made me much more comfortable spending that kind of money online. Another thing that made me very comfortable was their outstanding customer service. Right away Andrea answered my first email and we began discussing what I was looking for. She answered all of my emails in a very timely manner. In fact the customer service I received during the entire process was exceptional. Next thing was the design process. They make it very easy. Their website works flawlessly, easy to use and navigate. Pictures can be uploaded when you create an account so that you can show them your ideas. Or you just tell them what you're thinking, and then they come back with a drawing of what they think you want. If its not quite right they keep tweaking it until you're 100% happy. When I gave them my ideas Bonnie came back with drawings that were dead on, as if she had read my mind. I was completely impressed. She is awesome. Helpful, patient, and very sweet. I was picky about my center stone and Danny made sure I got exactly what I was asking for...again, Awesome customer service. They ALL honestly care about making you happy. They are happy to answer questions, or educate you on anything you may not understand. When my ring was finished (2 days ahead of schedule) Mike made sure my ring was shipped the same day, UPS 2nd day (free) and got me the tracking number within 15 minutes of my final payment. And finally...the ring. OMG. I have never seen such a stunning, glorious, magnificent, gorgeous, flawless piece of jewelry in my life. Ever. I really cant even find the words to adequately describe how in love with my ring I am. Its even more beautiful than anything I could have imagined. The craftsmanship is superb. The stones, exquisite. They have a loyal customer for life. I'll never buy a piece of jewelry from anyone else. Thank you to everyone at Joseph Jewelry for a wonderful experience, and a family heirloom.
