Your favorite pieces of jewelry likely get worn a lot. That's what they're for, after all. But over the years, that type of usage results in accumulating wear and tear, which can eventually cause damage to certain areas of the piece. The clasps on necklaces and bracelets in particular are quite susceptible to this, and it's common for them to require repair or replacement at some point.
Whether your clasp is completely broken, or you've just noticed that it seems less secure than it used to, our experts can help. We evaluate every piece individually, but the basic steps we follow for each clasp repair or replacement job are generally the same.
We'll always repair an existing clasp as opposed to replacing it with a new one as long as doing so won't risk compromising the piece. Our experts can evaluate the amount of damage and wear the clasp has sustained over time to determine whether a repair will restore proper function or if a replacement is necessary. We'll also make sure there's no damage anywhere else on the piece that needs our attention.
Regardless of whether we repair the clasp or replace it, though, we'll still check all surrounding links and connections to ensure they're strong enough to keep your piece secure. To fortify these connections, we can use lasers to fuse the hoops together, so you don't have to worry about your jewelry slipping off if one of those hoops opens up.
As we do with all fine jewelry repair jobs, we'll refinish your piece, re-plate it if necessary, and polish it for you, so when you get it back, it will look better than the day you bought it. Our professional jewelers can restore any type of finish, and we offer a comprehensive range of services to keep your fine jewelry looking its best no matter how much use it gets.
The customer service was above and beyond. Words can not begin to express how pleased I am with my experience. Kudos to Andrea, Usiel, Mike, Sean, Vesko and Mor, you guys turns my idea into a masterpiece. I wish you guys could have seen the smile on my fiance's face. With this experience if I need anything custom made I know exactly where I'm going. Thanks for the care and professionalism.