Your favorite pieces of jewelry likely get worn a lot. That's what they're for, after all. But over the years, that type of usage results in accumulating wear and tear, which can eventually cause damage to certain areas of the piece. The clasps on necklaces and bracelets in particular are quite susceptible to this, and it's common for them to require repair or replacement at some point.
Whether your clasp is completely broken, or you've just noticed that it seems less secure than it used to, our experts can help. We evaluate every piece individually, but the basic steps we follow for each clasp repair or replacement job are generally the same.
• As with most of our repair jobs, the first step we take is to clean and inspect the entire piece to see what damage exists and if there are any other issues that need to be addressed.
• Next, we'll evaluate whether to repair the clasp or completely replace it, and then complete the work.
• We'll also check the hoops that connect the clasp to make sure that they're securely shut and not in danger of breaking.
• Finally, we'll polish your piece and return it to you looking like new.
We'll always repair an existing clasp as opposed to replacing it with a new one as long as doing so won't risk compromising the piece. Our experts can evaluate the amount of damage and wear the clasp has sustained over time to determine whether a repair will restore proper function or if a replacement is necessary. We'll also make sure there's no damage anywhere else on the piece that needs our attention.
Regardless of whether we repair the clasp or replace it, though, we'll still check all surrounding links and connections to ensure they're strong enough to keep your piece secure. To fortify these connections, we can use lasers to fuse the hoops together, so you don't have to worry about your jewelry slipping off if one of those hoops opens up.
As we do with all fine jewelry repair jobs, we'll refinish your piece, re-plate it if necessary, and polish it for you, so when you get it back, it will look better than the day you bought it. Our professional jewelers can restore any type of finish, and we offer a comprehensive range of services to keep your fine jewelry looking its best no matter how much use it gets.
Paul T. - Seattle, WA - October 2014 - TrustPilotI chose Joseph Jewelry because they are able to make custom design engagement rings. The nice thing was that I was able to bring in a loose diamond and I was treated with the same respect as someone coming in without a loose diamond that buys the entire package. I met with Danny and Usiel to design my ring. Danny took his time to explain everything to me and was very knowledgeable. There was an immediate feeling of trust. I even left my diamond at the store for storage until the ring was designed and created. Danny showed me that my diamond had a GIA serial number laser inscribed under the microscope to reinsure that this was my diamond. Once I left the store I communicated entirely on their website through private messages. Usiel responded within 24 hours of any message (except Sundays as they are closed). They will make any modifications as necessary until you are completely satisfied. The whole process took less than 2 weeks which is half the time projected! Thank you again for the lovely ring and great customer service.