Clasp Repair and Replacement
Your favorite pieces of jewelry likely get worn a lot. That's what they're for, after all. But over the years, that type of usage results in accumulating wear and tear, which can eventually cause damage to certain areas of the piece. The clasps on necklaces and bracelets in particular are quite susceptible to this, and it's common for them to require repair or replacement at some point.
Process Overview
Whether your clasp is completely broken, or you've just noticed that it seems less secure than it used to, our experts can help. We evaluate every piece individually, but the basic steps we follow for each clasp repair or replacement job are generally the same.
• As with most of our repair jobs, the first step we take is to clean and inspect the entire piece to see what damage exists and if there are any other issues that need to be addressed.
• Next, we'll evaluate whether to repair the clasp or completely replace it, and then complete the work.
• We'll also check the hoops that connect the clasp to make sure that they're securely shut and not in danger of breaking.
• Finally, we'll polish your piece and return it to you looking like new.
Repair or Replace
We'll always repair an existing clasp as opposed to replacing it with a new one as long as doing so won't risk compromising the piece. Our experts can evaluate the amount of damage and wear the clasp has sustained over time to determine whether a repair will restore proper function or if a replacement is necessary. We'll also make sure there's no damage anywhere else on the piece that needs our attention.
Checking Connections
Regardless of whether we repair the clasp or replace it, though, we'll still check all surrounding links and connections to ensure they're strong enough to keep your piece secure. To fortify these connections, we can use lasers to fuse the hoops together, so you don't have to worry about your jewelry slipping off if one of those hoops opens up.
Finishing Touches
As we do with all fine jewelry repair jobs, we'll refinish your piece, re-plate it if necessary, and polish it for you, so when you get it back, it will look better than the day you bought it. Our professional jewelers can restore any type of finish, and we offer a comprehensive range of services to keep your fine jewelry looking its best no matter how much use it gets.
Repair Services
- Ring Resizing
- Stone Replacement
- Jewelry Refinishing
- Re-Tip Prongs and Beads
- Replacing Prongs
- Vintage Jewelry Repair
- Re-shank rings
- Restore Engraving
- Soldering Rings Together
- Rhodium Plating
- Super Fit Rings
- Soldering Broken Chains
- Various Textured Finishes
- Diamond Repair and Polishing
- Gemstone Repair and Polishing
- Clasp Repair and Replacement
- Channel Repair
- Jump Ring Replacement
- Pearl Restringing
- Laser Welding for Gold, Silver, and Platinum
- Watch Repair and Battery Replacement
-
I seriously have not had better customer service in my life than I had with the folks at Joseph Jewelry! The entire experience when looking for that perfect engagement ring can be somewhat intimidating, especially for first time buyers. I had shopped around at a few different places before coming here, and I couldn't find anything that I liked, let alone a shop I felt comfortable going into. Every other place I went to the employees would jump on you as soon as you opened the door, and would hover around you making the entire experience fairly uncomfortable. While the folks at Joseph Jewelry obviously say hi when you walk in, and asked you if they could help with anything, they didn't stand over my fiance and I as we browsed. They polity waited for us to ask for help, and when we did they made it so we felt comfortable and not rushed in the process. Andrea was the person who initially helped us, and she was so nice, and very knowledgeable about each piece in all the cases. We looked at quite a few options, but when my finance found the ring, that was it. What I found to be different about Joseph Jewelry was that they could customize everything about the ring, and they can actually work around your budget, not just say they can unlike of some other places I had been to. Once you find the ring, it comes time to customize it and this is where Joseph Jewelry, in my opinion differs from other Jewelry stores. Finding the ring is just the beginning, it's after that where they truly shine. You sign up for an account with them, which is what you use to message back and forth with the person doing the customization, I had Usiel. Usiel was amazing, he truly embodies the meaning of customers service, and going above and beyond a customers expectations. They start with taking what you talked about with the sales associate, and create a CAD rendering of the ring. They then send you a message through the account you set up before hand with the renderings and you either approve, or reject the design. In my case I 100% approved the design, it was beautiful. However, my fiance didn't know that I had started this process and started talking about changes she would have made to the ring about 3 days into the process. When she tried the ring on initially she did so with the corresponding wedding band, which was a little thicker than the actual engagement ring. Usiel was great, didn't even question it, or push back, he just said not a problem and sent me another CAD rendering with the changes. We messaged back and forth the entire time, and he kept me up to date with everything. Words cannot truly express my how happy I am by choosing them. The ring came out gorgeous, and my finance was blown away when she saw it. We'll be 100% coming back for both our wedding bands closer to the wedding. I know there a countless jewelry store options to choose from, but if you take anything away from reading this review please go there first, I promise you, you'll be blown away by your experience there.
