Many estate jewelry pieces are one-of-a-kind, and they may hold a great deal of sentimental value for you as well. Whether you'd like us to restore a piece that's been in your family for generations, or you recently purchased an older piece that you need repaired, our experts are up to the task.
With over 20 years of experience in estate jewelry repair, each of our jewelers brings a complete set of skills to each job. Because many of these types of pieces were made using older techniques, and because of the age of the materials, we take care to treat each piece as if it were our own. However, to ensure uniform quality in our services, we follow the same general outline of steps for each estate jewelry repair job we take on.
Many estate jewelry pieces are very old, which means they require special care so as to avoid damaging certain elements. They may also contain damaged or specialty-cut gemstones that need to be replaced.
Fortunately, our experts can match any gemstone for color, cut, and quality, and we'll find the perfect replacement if that's what's needed to make your piece truly shine. We also take care to use only the most precise laser tools for repairing metal areas, as this technology lets us complete detailed work without risking damage to gemstones or other heat-sensitive areas of the piece.
No matter how damaged your piece is, our professionals can restore it and make it beautiful again. We'll identify the type and color of the metals used in order to obtain an exact match if we need to add new metal anywhere. And we can redo all types of custom engraving and metalwork so that the piece's original details really shine through.
So from minor repairs to full restoration jobs, you can be sure that our expert jewelers have the skills and experience needed to get the job done right. And if you'd like to see a different type of finish added to the piece or any other update, we can take care of that as well.
I had Joseph Jewelry design and create a custom engagement/13th wedding anniversary ring for me entirely online. I was very nervous making an online purchase of this magnitude. A few thousand dollars isn't chump change for us. You make a good faith down payment, and then a kind of pay as you go type thing that made me much more comfortable spending that kind of money online. Another thing that made me very comfortable was their outstanding customer service. Right away Andrea answered my first email and we began discussing what I was looking for. She answered all of my emails in a very timely manner. In fact the customer service I received during the entire process was exceptional. Next thing was the design process. They make it very easy. Their website works flawlessly, easy to use and navigate. Pictures can be uploaded when you create an account so that you can show them your ideas. Or you just tell them what you're thinking, and then they come back with a drawing of what they think you want. If its not quite right they keep tweaking it until you're 100% happy. When I gave them my ideas Bonnie came back with drawings that were dead on, as if she had read my mind. I was completely impressed. She is awesome. Helpful, patient, and very sweet. I was picky about my center stone and Danny made sure I got exactly what I was asking for...again, Awesome customer service. They ALL honestly care about making you happy. They are happy to answer questions, or educate you on anything you may not understand. When my ring was finished (2 days ahead of schedule) Mike made sure my ring was shipped the same day, UPS 2nd day (free) and got me the tracking number within 15 minutes of my final payment. And finally...the ring. OMG. I have never seen such a stunning, glorious, magnificent, gorgeous, flawless piece of jewelry in my life. Ever. I really cant even find the words to adequately describe how in love with my ring I am. Its even more beautiful than anything I could have imagined. The craftsmanship is superb. The stones, exquisite. They have a loyal customer for life. I'll never buy a piece of jewelry from anyone else. Thank you to everyone at Joseph Jewelry for a wonderful experience, and a family heirloom.