Many estate jewelry pieces are one-of-a-kind, and they may hold a great deal of sentimental value for you as well. Whether you'd like us to restore a piece that's been in your family for generations, or you recently purchased an older piece that you need repaired, our experts are up to the task.
With over 20 years of experience in estate jewelry repair, each of our jewelers brings a complete set of skills to each job. Because many of these types of pieces were made using older techniques, and because of the age of the materials, we take care to treat each piece as if it were our own. However, to ensure uniform quality in our services, we follow the same general outline of steps for each estate jewelry repair job we take on.
• The first step in our process is to clean the piece thoroughly.
• We then inspect it to identify any problem areas, and we'll check the security of all gemstones.
• Once we've found the spots that need our attention, we'll complete all the necessary repairs.
• Finally, we'll refinish and polish the piece so we can return it to you in like-new condition.
Many estate jewelry pieces are very old, which means they require special care so as to avoid damaging certain elements. They may also contain damaged or specialty-cut gemstones that need to be replaced.
Fortunately, our experts can match any gemstone for color, cut, and quality, and we'll find the perfect replacement if that's what's needed to make your piece truly shine. We also take care to use only the most precise laser tools for repairing metal areas, as this technology lets us complete detailed work without risking damage to gemstones or other heat-sensitive areas of the piece.
No matter how damaged your piece is, our professionals can restore it and make it beautiful again. We'll identify the type and color of the metals used in order to obtain an exact match if we need to add new metal anywhere. And we can redo all types of custom engraving and metalwork so that the piece's original details really shine through.
So from minor repairs to full restoration jobs, you can be sure that our expert jewelers have the skills and experience needed to get the job done right. And if you'd like to see a different type of finish added to the piece or any other update, we can take care of that as well.
Jason T. - Bellevue, WA - April 2016 - YelpBefore I go on, I just want to say I had an awesome experience at Joseph Jewelry, specifically with the custom engagement ring I got from them. From the start, they were extremely welcoming and I couldn't have asked for more. Their numerous 5 star reviews on Google and Yelp are definitely well deserved! Ok, now that you know you need to check these guys out if you're in the market for jewelry, I'll go into more detail. I had done a ton of research, gone ring shopping with the now fiancé, and considered everything. My plan was to get a loose diamond from Blue Nile (father-in-law to be thought he'd be able to get a discount through friends he had worked with there). I had shopped around, and a lot of the places wouldn't set the loose diamond on one of their rings for me, whether it be a liability issue or they just plain didn't want to do it which is perfectly understandable. That being said, I was expecting more of the same when I decided to give Joseph Jewelry a call. I spoke on the phone with Pascale, the marketing director, and she was so nice and easy to talk to! She told me that it was no problem, but there was a setting fee ($375/carat). This wasn't an issue since I was anticipating a good deal on the diamond itself. I was excited and hopeful! Also, She wasn't pushy at all, and really epitomizes customer service, not to mention she was the absolute sweetest! She made me feel very comfortable and at home. I quickly decided to swing in and check out some bands. I told Pascale I was going to come in within the hour, so when I got in I was able to speak with her and she showed me around and worked with me to get an idea of what I was looking for, which was a classic solitaire band where the diamond sits on top of the ring (to really accentuate the centerpiece diamond). We looked at different settings and talked through my desired specifications. She then called over Joseph and he was able to offer his input and ask great questions to make sure we got the perfect custom ring made. I was on a tight schedule and since there weren't too many intricacies, Joseph was able to expedite the process to meet my deadline (within a week or so). He got his design team to work up CAD images for me to see and approve before they started work. If we had more time, they would have been able to produce a mold for me which I thought would be cool too. To add yet another layer, the Blue Nile connection fell through so I ultimately decided to come back to Joseph to purchase a diamond for the ring. Of course he waived the setting fee, included his standard lifetime cleaning, and eligibility for his diamond buyback program (if you ever wanted to upgrade your rock). They were again more than accommodating and helped me pick the perfect diamond. Price was also very reasonable, and I'm even happy the Blue Nile thing fell through! The process was discrete, I was able to message back and forth with Joseph and his team through their website. They kept me in tune with progress and were very good about providing updates. I worked with Usiel and he was very prompt in giving me status and responding to any questions I had. Alright, this review is getting a little long, let me sum it up. Everyone at Joseph Jewelry was a joy to work with and my fiancé absolutely loves/obsesses over the ring I got her. We will be coming back for ring cleaning/maintenance and our wedding bands as well. Couldn't be more pleased with how everything turned out, nothing but the highest praise! Go to Joseph Jewelry, you won't regret it!