Donna S. - San Rafael, CA - October 2015 - YelpIt's still incredible to me that I googled "image engagement ring engraving solitaire" and found an image of a ring I really liked online, then followed the post to the Joseph Jewelry website and fell in love with another one of their customized designs. But, I had misgivings about buying a ring online without ever trying it on. When I hit the "location" button, I couldn't believe my eyes--they are based in Bellevue! I was headed to visit family in the Seattle area about a week later. Once at the store we were helped by Andrea who was patient, knowledgeable and helpful, but since my favorite design was customized, they didn't have it in stock. Their willingness to make up a wax model before we left town 24 hours later made all the difference. The rest of the online process of changes, special requests, approvals and shipping went very smoothly. After college, I worked in the jewelry business and it was so great to see how the folks at Joseph Jewelry were professional with a focus on great design and good customer service. I recommend them highly!