I got my fiance's engagement ring from Joseph's recently. The process was extremely simple. Their website is beautiful and easy to navigate. I was looking for a post-modern-style ring with sapphires, and after a few minutes of searching, I found the perfect ring. Ordering was a simple process and the customer service was very helpful in guiding me through the details, answering my questions promptly and keeping me up to date with how the status of . They shipped the ring on time and with a discrete return address. The final product was even more beautiful than I could have imagined. My fiance LOVES it and can't help but show it off.