Luke N. - Starkville, MS - Google

Joseph was the answer to many, many hours spent looking at engagement rings. I don't remember how I happened across them, but I wish I had done so much sooner. When I was first perusing their online selection, I did not realize that every piece they make is custom, but don't let this intimidate you. The whole website is intuitively set up and their customer service is competent and fast. When you want to order a ring, you must create a "project" on the website, but this is very simple to do. Then all questions you have can be posted to the project's page (similar to facebook); Joseph always responded rapidly to my posts. Since I was ordering a ring that was almost identical to one on their website, I did not go through much of the customization process, but the little that I did do was a fun experience (we swapped sketches and pictures and they sent me a wax model of the ring to make sure I liked it). Joseph was efficient and friendly, showed expertise, and truly wanted to give me a ring that I would like. They also worked within my budget and did not charge for any of the customizations or the prototype they made. Don't hesitate to use them; in the end, you will have a beautiful ring and one that you had part in creating.