Great quality, professionalism and overall experience Bonnie was fantastic throughout the entire process. My husband and I came in with a rough design and she helped us perfect it by showing us options and new ideas. She made sure we were happy with every detail via the online messaging system on the web site before production started. We were happy with the price as well. We went to 2 other custom jewelry places and were quoted almost double what we paid at Joseph Jewelry. Lastly, when our rings were completed, Bonnie seemed just as excited as we were. We have already recommended this jeweler to 3 friends. Fantastic experience!