5.0 365 reviews
Alan M. - Redmond, WA - June 2018 - YelpI bought my fiancé's ring here. The customer service is fantastic! I worked with Andrea and Bobby and both of them did an amazing job walking me through the design process as well as helping me make an informed decision. They were never pushy or hurry me to make a decision, but instead they did a great job making sure I understood and I was happy with my choices. The ring came up beautiful, but it was a little bit big so I went there and they took care of it without any extra cost. I highly recommend it.
Em F. - Washington, DC - May 2018 - YelpMy fiancé and I (both women) wanted to get coordinating, but not matching, engagement rings, and we chose to work with Joseph Jewelry based on their stellar reviews and reputation for custom rings. We could not have been happier with our decision! From our first conversation with Erich in the Bellevue store, everyone we worked with was enthusiastic, respectful of our budget, responsive, and patient throughout the design process. After sketching up some initial designs for us based on what we liked in the store and online, we kicked off simultaneous design processes for both our rings. From our initial meeting to having the rings in hand was rough 4-5 months, which was perfect for us and mostly based on our laidback response timeline during the design process (e.g. occasionally we'd take nearly week to respond to questions or updates mockups), so I think it could have been faster if we'd wanted. The design team was very patient with our repeated minor tweaks, and they were great at refining the design (eg at one point I thought the prongs looked "too antler-y" and they understood what I meant and changed the design perfectly). I appreciated the team's excitement about designing both rings together, and as someone who struggles to be decisive, I enjoyed the process much more than I expected. Overall, I would highly recommend the Joseph Jewelry team!
Elaine P. - Santa Barbara, CA - May 2018 - YelpI cannot recommend Joseph Jewelry more highly. My fiancé and I had such an enjoyable, personal, and stress-free time designing his wedding band. We were able to work with Tony both online and in person to bring my fiancé's dream ring to life. Tony was so attentive and helpful in listening to my fiancé's ideas and using the images he uploaded to craft a truly unique piece of jewelry. The jewelers are all incredibly talented at helping pinpoint what you are looking for in a piece of jewelry and provide lots of options and examples of what the finished piece might look like. In each step of the process, we were provided with drawings and renderings of the ring, each adjusted according to prior feedback. From the initial design process, to the revisions and suggestions, to the final piece arriving at our house, the team at Joseph Jewelry were a pleasure to work with. My fiancé was so delighted with the ring that he simply couldn't wait to start wearing it, and has been proudly wearing it daily six months before the wedding! I would recommend Joseph Jewelry to anyone looking for unique, high quality jewelry.
Ryan O. - Seattle, WA - May 2018 - YelpMy fiancé and I couldn't be happier with our rings. We worked with Andrea for the engagement ring and Erich for our wedding bands. They were both friendly, helpful, and easily worked with our needs and budget. We felt so comfortable there, no pressure whatsoever. We'll definitely be back for all our future jewelry needs.
Courtney D. - Sammamish, WA - May 2018 - YelpI recently had a great experience working with the team at Joseph Jewelry. I had a unique project I needed help on and I had called around to a few different jewelers before finding Joseph Jewelry on Yelp. My little sister is getting married next month and she was super close to my grandpa who was an army veteran and who passed away last year. For her "something old" I wanted to get the shell from his 21 gun salute engraved with his favorite saying, "always stay humble and kind" and give it to her for her wedding day. I explained this to the team, picked out the font and how I wanted the saying displayed on the shell and was told it would take a couple weeks to complete. I actually got a call just a week and a half later and picked up the item yesterday to find it shining and beautifully engraved with the saying. I am super happy with the help I received from the team for this unique project as it is something special my sister can treasure forever.
Maki S. - Everett, WA - April 2018 - YelpErich helped my fiancé select one of the most unique engagement rings I've ever seen. Although my fiancé bounced ideas off of friends and family, he consulted with Erich and other teammbers to select the best diamond makers for my particular gems and diamond. Props to everyone for using my birthstone which changes colors depending on the light. I'm also glad my gems and diamond were all lab grown. I met Erich yesterday for the first time, and he was so excited to hear our proposal story, congratulate me and walk us through the resizing process. I want to say more, but my interaction was limited. From what I experienced, we'll be returning to purchase wedding bands.
Kristin S. - Seattle, WA - April 2018 - YelpI am so so so happy with my experience with Joseph Jewelers! My fiance and I ended-up designed a custom engagement and wedding ring set using the stones from my great grandmother's rings. Erich helped us at every step of the way. We walked in with only a budget, but no real ideas what we wanted. We weren't sure if we wanted to buy a ring or design a custom one even. The staff at Joseph Jewelry were so kind and patient and really helped us to decide which was the best option for us within our budget. They never once made us feel like we needed to spend more money, and they never once made us feel bad for considering using heirloom stones. I HIGHLY recommend getting a custom ring done with them if you are looking to use a family heirloom! The entire experience was amazing, and I am so happy with my completely unique and 100% "me" engagement ring! We primarily worked with Erich and he was wonderful. He was so patient with me and really made us feel cared for and special. Since I had no idea what I wanted, he spent lots of time looking at different ring designs with me and listening to what I liked/didn't like about each ring. After about 30 minutes, we went to his desk and he made some quick sketches of different ring ideas using all of my likes from the other rings. Within an hour, we had designed a completely unique ring using elements from various styles in the store. He also helped us to incorporate stones from my great-grandmother's wedding set so that everything would be cohesive and stay within our budget. After the sketch mock-up, the ring is sent to CAD so they come up with computer images of the ring using the exact sizes of the diamonds we provided. They were happy to make any adjustments we asked for and this whole process was really easy. You use an online portal so you don't even have to go back in to the store for this process. Overall, it took about 2 months to have the rings made. However, I think this is a bit longer than usual since it was over the holidays. I am so pleased with my experience with Erich and Joseph Jewelry. I am in LOVE with my engagement and wedding rings, and I am so happy to have been a part of the design experience. Initially, I thought a custom ring would be totally out of our budget, but they really work with you to make sure you get exactly what you want within your price range. I would definitely recommend them for anyone looking for custom jewelry, looking to re-set family stones, or even just shopping for a new piece! I could not be happier with my experience. Parking: There is a small parking lot available on the side of the storefront. As a customer, you are free to park here.
Erin M. - Seattle, WA - March 2018 - YelpI worked with the Joseph Jewelry team on a custom diamond, cross necklace and it was a true pleasure. Their team is super responsive and the custom necklace is just beautiful. I highly recommend this company and would work with them again.
Suzy W. - Bellevue, WA - March 2018 - YelpI first went into Joseph Jewelry when I was checking out Main St and Bellevue, my new neighborhood. I had a bag full of tangled up necklaces and they actually untangled them for me, for free! A couple months later, my now-fiance and I were talking about getting married and I remembered the service I received at Joseph Jewelry. First off, I got to design my own engagement ring with Andrea, who is very patient and helpful! I knew right off the bat I didn't want something simple, and it took a couple of rounds of design meetings and emails to get the one I want, partially due to my indecisiveness. The designer communicated with my fiance via a portal they have which made it very easy to create the 3D design. They also made wax models so I could try on two designs. When I was proposed to, I was so in love with my ring! A couple months later, I got a call from Joseph Jewelry stating that they had accidentally made my ring in 14K gold when it should have been platinum (I had no idea), and they were able to get me a new ring within 1-2 weeks. Very great customer service if you ask me! We did also end up buying my wedding band at the store and I know that if there are any other future jewelry needs, we'll be stopping by there first. Btw, they do have retail parking that's behind the building.
Angela W. - Seattle, WA - March 2018 - YelpI received a Victorian bracelet with five stones from my grandmother. The bracelet was set in gold and a bit more formal than I would wear. It was quite a sentimental piece, as it came from my grandma. Included with the bracelet was the dated note bequeathing the bracelet to me, I have to laugh as it was written on a bank deposit slip from a bank in Texas. I wanted the stones set in a ring that I could wear daily. I worked with Tony to choose a ring design, he was amazing to work with and I really appreciated the time he took to listen to the importance of the piece of jewelry and the reason I ended up choosing the ring design I did; his listening meant a lot as my grandma had recently passed. I was able to see where the jewelry is designed and built. Tony, the designers, the artists and the entire team at Joseph Jewelry were a pleasure to work with. I am so thrilled to wear my ring and love being able to show it off, including the engraving of the date that the original bracelet was bequeathed to me. I appreciate the time and care they took in making me feel like the most important customer. The craftsmanship is impeccable and I highly recommend Joseph Jewelry.
David I. - Fair Oaks, CA - February 2018 - YelpDanny at Joseph Jewelry was excellent in helping me create the perfect engagement ring! (She said yes, and loves the ring as do all her friends). I went to multiple jewelers before deciding to go with Joseph. The reason I decided to go with them is they weren't pushy, were flexible, designed beautiful rings, offered excellent customer service and gave me a great deal. I am so glad I found them and would highly recommend them for all your jewelry needs. Very great and trustworthy service. Check them out!
Lynelle B. - Kirkland, WA - February 2018 - YelpI recently worked with Tony to redesign a three-stone diamond necklace from a family ring. At the same time, we worked together on a redesign of a ring I had given to my daughter-in-love. Tony and the team were in continual communication throughout the process and I appreciated how closely he listened to my "vision" for the end result. I was NOT disappointed. Both projects were stunning and I was elated over how they turned out. They truly "get it". I will definitely return to Joseph Jewelry for any future purchases. My first experience here was working with Joseph throughout the design process of my engagement ring and wedding band. I continually receive compliments about my beautiful rings. Danny is amazing, too as well as the entire team!
Ally B. - Seattle, WA - February 2018 - YelpHad a great experience with Joseph Jewelry. I needed a repair and an appraisal, and both were done with professional courtesy and heart. They were friendly, engaging, thoughtful, and considerate. They will let you see the facility and where your jewelry is kept, as well as the extent of the security that is used. I would definitely go back.
Monica S. - Gig Harbor, WA - January 2018 - YelpI was a walk in and met with Andrea, who is a total pro. I had 3 rings that I needed reappraised for insurance, our everyday rings. On top of that I wanted to add diamonds to one of the rings. The price was very fair, the new appraisals were very detailed, and the rings came back looking better than new. I will take all of my items or buy any new pieces from Andrea at Joseph.
Brenna H. - Bothell, WA - January 2018 - YelpMy fiancé and I got engaged and he had used his grandmothers old European cut diamond ring. We knew we wanted to take the diamond and put it in another setting that fit me. After a lot of research online, we chose Joseph jewelry because there was a ton of positive reviews. We went in and they were really helpful and we put our deposit down that day. Through the whole process we worked with Jessica, Andrea and Lauren. They were all great! I'd definitely recommend this place. They worked with our budget as well as my vision of exactly what I wanted. They even made a wax model for me to look at and try on to see what it'd look like before the final production. The ring was also done two weeks early which was an awesome surprise!
Sophia M. - Redmond, WA - December 2017 - YelpWe had a wonderful experience with Joseph Jewelers. We chose to visit Joseph Jewelers because they offer certified conflict-free diamonds and because they were highly rated online. We went in with a budget, but without a clear idea of what style of diamond engagement ring would be best for me. Tony was very patient as I tried on numerous rings. There were many beautiful designs to choose from and it was a bit difficult to narrow it down, but I finally went with the one that gave me the greatest feeling of joy. It turns out that the one I chose was also my husband's favorite design. After I made my selection, Tony worked with us to modify the design to keep it in our budget. We also purchased wedding bands for both of us which echoed the design of my engagement ring. They were able to get our wedding bands to us in time for our elopement the next weekend. The engagement ring took about six weeks to be completed, which Tony let us know from the outset. It was worth the wait. I love my ring! We were impressed with our entire experience with Joseph Jewelers. They offer superior customer service and they have a beautiful boutique with many gorgeous original designs to choose from. They specialize in custom jewelry. We went with a partially customized engagement ring, but you could just as easily work with them to design a completely original piece. I'd be delighted to work with them again. We have other big purchases in our sights right now, so it will be awhile before we buy any more fine jewelry, but I really do hope to be able to shop with Joseph Jewelers again. They have a great team, and for the record (I hope my husband reads this), I really do love bling!
Anj N. - Auburn, WA - December 2017 - YelpWe found some beautiful ring ideas online and were thrilled that they were here in Bellevue at Joseph Jewelry. Danny was polite, knowledgeable and we never felt pressured. We needed our rings in two weeks and they delivered...amazing, considering it's the holidays! We also needed one of the rings re-sized and it only took an hour and half! Just enough time to grab a bite to eat on Main. Lovely! We'll be back!
Katie G. - Seattle, WA - September 2017 - YelpI wanted something really unique and special for my husband, so I had his wedding band custom made. These folks are absolutely amazing! The production process was seamless and they ensured that the ring was ready just in time for our wedding. I cannot thank them enough!
Johnny T. - Seattle, WA - September 2017 - YelpHad a chance to sit and chat with Tony about some estate pieces. Tony went above and beyond. Tony took the time to talk to me about several ideas to pass along some older estate pieces. He knew I wasn't there to buy and still took his time and shared with me the many options I had with these pieces. Tony is tops. Tony at Joseph Jewelry will certainly top my list on my next purchase of Jewelry.
Nora D. - Bellevue, WA - August 2017 - YelpHad my wedding ring resized and cleaned here. Looked better than when it was new!
Stefan Q. - Houston, TX - August 2017 - YelpMy fiancee and I wanted a unique engagement ring that would have class and character, and Joseph Jewelry did not disappoint! After being inspired by several of their custom designs, I reached out to their custom design team with what I had in mind using their online portal. From the start of the process the staff was very professional, courteous, and paid great effort toward attention to detail. There was never a moment of confusion, everyone worked on the same page to achieve the best result in designing an engagement ring. Overall, from first contact to delivery, the process took roughly 3 months--much faster than I had expected! The ring is one of a kind, and the best part was when she said the ring is perfect when I proposed. Thanks for all your hard work, Joseph Jewelry!
Gabrielle D. - Seattle, WA - July 2017 - YelpThe design and sales team at Joseph Jewelry helped me bring my unique vision of a polar jade engagement ring and diamond wedding band to life! They were the only jeweler able to source the stone I wanted which is a testament to their willingness to search long and hard to satisfy customer needs. Andrea from the design team helped translate an idea in my head into the most stunning and perfect ring! The timeline for creation was right on track with what I was quoted, if not early. The Joseph Jewelry team is professional and customer focused! Thanks so much! Gabrielle
Nicole R. - Seattle, WA - July 2017 - YelpMy boyfriend and I went to Joseph Jewelry to see what moissanite looks like IRL. Right away Erich was very helpful and informative. He showed us exactly what we were looking for and did not pressure us at all toward getting a diamond. We've been to several jewelry stores that only carry diamonds that tried to tell us we don't want anything but a diamond, so it was really refreshing to not be pressured into getting something we don't want. We had a wonderful experience and loved Erich's preliminary sketches so much we even started the process for designing a custom ring! We both can't wait to go back. Would definitely recommend this place to all my friends planning on getting engaged! Update: The ring is absolutely BEAUTIFUL. Joseph Jewelry gave us the perfect representation of our relationship, modeled after a neuron for a couple nerds who met studying neuroscience. We couldn't be happier!!
Michelle W. - Sammamish, WA - July 2017 - YelpThank you to everyone at Joseph's Jewelry who helped with the resizing, prong repair, refinishing and appraisal of my engagement ring. I chose Joseph's Jewelry based on the reviews, and I am so happy that I did. When I picked up my ring I was amazed at how wonderful it looked. It looks like it did 20 years ago. Thank you Joseph's Jewelry!
Alexis - Seattle, WA - July 2017 - YelpGot our wedding bands here, both turned out beautifully! Service was great, beautiful designs, and consistent communication during the whole process. Highly recommended!
Marcia K. - Tacoma, WA - June 2017 - YelpThe staff here are simply amazing. They're patient, knowledgeable and most importantly NOT PUSHY! They never rushed us into making a decision and made sure we were comfortable throughout the design process. They are genuine and remembered all the conversations we've had even though it was over the course of 7-9 months. I mainly worked with Andrea, she was so nice and supportive. I absolutely loved working with her. I have been recommending this place to anyone and everyone. Thank you guys for making this such a positive and exciting experience!
Michael F. - Seattle, WA - June 2017 - YelpThe staff are genuine and friendly and seem to know what they're doing! I got my wedding ring from them and am grateful for their professionalism! The ring style was neat too. I appreciate they were able to resize my ring at no cost too when I realized the first sizing was too large for me!
Matt M. - Puyallup, WA - May 2017 -They have the best customer service I could ever ask for. They designed a work of art for my Fiance's ring that is so unique we wont see it anywhere else. I have nothing but love for them and have recommended them to 3 friends already that have gone with them as well.
D J. - Miami, Florida - May 2017 - YelpFrom my initial meeting with Danny, to the delivery of my custom engagement ring, the customer service I experienced deserves five stars. I currently live in Miami, and flew home to Bellevue to visit family and inquire about a custom engagement ring that could be made with my Grandmother's precious antique diamonds. I wanted the ring to be designed and made in my home town where my grandmother lived for sentimental reasons. The ring arrived via Fed Ex 2 day shipping to Miami on the expected date, even after i made modifications to my original request. I took it home and opened the carefully-wrapped package in the sun to fully experience my first impression... the piece was and is breathtaking, far exceeding my expectations. The ring was appraised as promised. I am so happy with my choice to go with this company. Five stars means promises delivered without any hassle. I would recommend Joseph Jewelers for anyone looking to create a custom-made heirloom to cherish forever. Excellent!
L B. - Redmond, WA - May 2017 - YelpWorking with Erich at Joseph Jewelry has been such a delight. After seeing his work written up at Offbeat Bride, it wasn't too long into working with him in person that I made the connection, and then felt very sure I'd really lucked out! I had come in with an idea of what I'd wanted, but knew I also wanted something a little extra. During the course of our consultation, Erich was able to really hone in on the essence of what I was going for, and create a design that was far better than anything I could have imagined on my own! I was blown away by the number of ideas and unique solutions he offered, all with such a bright and genuine enthusiasm! The facility with which he sketched out ideas to illustrate his thinking as we discussed possibilities, and the intuitive respect and care with which he handled my design left such an impression on me. My overall impression of Joseph Jewelry is one of professionalism and competence with a smile. I'll not only be returning for further pieces, but recommending them every chance I get!
Susan G. - Seattle, WA - April 2017 - YelpThis place is awesome! I got proposed to one Saturday afternoon and the ring was a bit too small. My fiancé had planned an engagement party for that night and I really wanted to wear the ring for it. I called Joseph Jewelry and they got me in immediately, resized my ring, and had me on way in less than 2 hours! All other places I called said it would take at least a couple days. I was so grateful for them for their outstanding, fast and efficient service, even though I wasn't a previous customer. I am inclined to go there from now on for all my jewelry needs. Thanks Joseph Jewelry!
Sean S. - Seattle, WA - April 2017 - YelpAbout a year ago, my (now) fiancée needed to have a couple pieces of jewelry fixed and chose Joseph Jewelry because they were the highest rated jeweler on Yelp and happened to be the closest one to her house. They did a great job and were reasonably priced. She mentioned to me in passing (not as a hint) what beautiful, original pieces they had in the store. I made note of her comment, and when I decided to propose, I went to Joseph Jeweler because she had had such a good experience with them, really liked their jewelry, and because I had explored their website and found many lovely designs there. I went in with an initial design from the website in mind as a starting point, and with a budget I wanted to work within. Erich and the team were very respectful of both. Over a period of a few months, I worked with Erich to design the ring and select the stones. I had chosen an emerald-cut sapphire for the middle stone, and Erich found a gorgeous one, but after considering I decided that it was too light, so he found another in a deeper blue--no questions asked--that I knew my girlfriend would like better. After adding that stone to the setting, I asked about changing the design and adding two baguette diamonds to flank the sapphire and Danny happened to have two that matched and were a perfect complement to the center stone. Throughout the process, they were professional, flexible, and helpful and I had a great time working with them. In fact, as we were in the midst of designing the ring, I bought a pair of diamond and sapphire earrings for an anniversary gift that were beautiful in their own right, but that I also knew would complement the ring once I had proposed. The final ring design was striking and elegant, and my fiancée loves both pieces of jewelry and is frequently asked where they came from because they are so beautiful. I'm always happy to refer them to Danny, Erich, and the staff at Joseph Jewelry.
Kyle F. - Redmond, WA - April 2017 - YelpMy wife is allergic to cheaper metals, so finding somewhere with a good selection of platinum rings was a must. Joseph Jewelry did not disappoint! We worked directly with Tony to find and customize a ring that exactly met our needs and budget. I don't buy a lot of jewelry, so I really appreciated the time taken to make sure that I knew what I was getting. We ended up getting the entire wedding set and couldn't be happier!
Natalie L. - Bellevue, WA - March 2017 - YelpMy fiancé and I were strolling by the shop walking our dog and decided to head in, inquiring about wedding bands. Not only are they dog friendly (!), they were very attentive. We chatted with Anthony for a bit, who was super kind and helped to answer all of our questions. We had a great feeling about the shop, as its a local neighborhood business, and had to head back a few days later to start the design project with them. Long story short, we just received my finished ring last week and it is beyond breathtaking. Their craftsmanship and attention to detail is impeccable. It's truly one of a kind. Although I don't purchase a ton of fine jewelry, I will not hesitate to come here first. Thank you Josephs team, can't wait to wear my beautiful ring in a few short weeks!
Jackie W. - Seattle, WA - March 2017 - YelpAfter seeing a custom JJ ring on the internet that I loved, I was excited that they were local! I started the online chat conversation about modifying the design to suit my tastes, then quickly handed the reins to my fiancee and managed to not peek at the progress. There was a point in the process where i got really nervous, because the renderings were a lot "chunkier" than i wanted to wear and were starting to deviate too from the inspiration. I made a detailed sketch and we were able to course-correct and max a wax model! We visited a couple times to pick out a diamond and review the prototype. We thoroughly enjoyed the creation process and are thrilled to be owners of a completely unique ring that I will treasure forever.
Nicole B. - Saint Paul, MN - February 2017 - YelpI'm so happy my fiancé & I decided to go to Joseph Jewelry when re-setting my engagement ring. We had heard wonderful things about this shop from multiple people so it definitely stood out to us right away. The diamond in my engagement ring was originally my great grandmother's, so I definitely wanted to find somewhere small and local that we could trust with an heirloom piece like this. I immediately found a gorgeous setting I loved which made the process quite easy! We worked with Erich, who was lovely. He was very helpful and helped guide us, while also giving us space to chat and come to our own conclusions. I was sad when he told us it would take 7-8 weeks to reset my ring, but - they called in just under 3 weeks that it was ready! Yay! I don't know how typical that is so I wouldn't bank on it, but I was so impressed and thrilled with how quick it was and how beautiful my ring turned out. We'll be returning in a few months to pick out wedding bands. I highly recommend this shop for your jewelry needs!
Paula R. - Bellevue, WA - October 2016 - YelpJoseph and Danny at Joseph's Jewelry are two of the world's nicest people. Besides the high quality of their work, I love how they treat me when I walk through the door with a warm welcome and appreciation for my business. My adult children refer to them as our "family jeweler" because they have been a part of so many events in our lives- from regular birthdays to momentous occasions. They designed a pendant for my mother's 80th birthday, my 30th wedding anniversary ring, my son and his wife's wedding rings. On two occasions when I lost a favorite earring, they made me a new one. Once my daughter took them an inexpensive but emotionally meaningful brooch to have repaired for a friend after her mom had died. They took the same level of care and interest in that as if it had been a valuable heirloom. I am always happy when I can refer someone to go check them out and am never surprised when I hear back what a good experience they had.
Sunny M. - Seattle, WA - March 2017 - YelpI accidentally broke the chain on a beloved necklace with a lot of sentimental value. Based on the amazing Yelp reviews, I decided to try Joseph Jewelry today to get a repair evaluation. Best decision I've made in a long time! The shop is beautiful and has plenty of parking around back. Anthony greeted me, took a look at my necklace, and said they'd be able to fix it at no cost!! I was there all of 10 minutes and got my necklace back in perfect shape. They could not have been nicer or more professional and accommodating. I will definitely be returning to Joseph Jewelry as well as recommending them to others! Thank you!
Jake K. - Costa Mesa, CA - October 2016 - YelpI came here to customize a ring for my girlfriend (now fiance) and my experience was great! If you are looking for somewhere to customize your ring Joseph jewelry is the place. Their service was fantastic. They responded extremely quickly to every request and question and were very easy to work with. Any request I had they made happen. Extremely glad I chose to design my ring here. Also, most importantly my fiance loves her ring. She says "I'ts the most beautiful ring I have ever seen". My only warning would be that it does take 4-6 weeks ONCE you are finished with the designing process. So make sure you know what you want so the process can be as quick as possible.
Courtney A. - Manhattan, NY - October 2016 - YelpMy fiance proposed with a gorgeous custom-made ring from Joseph Jewelry Designs. My ring is gorgeous; and I've received multiple compliments from people stating how eye-catching it is. Throughout the entire design process, my fiance cannot say enough good things about the care, professionalism, and warmth of the Joseph Jewelry staff. They were willing to answer all questions patiently, and accept feedback to ensure the design was exactly what he wanted. And, now that I have my beautiful ring, they're still available to answer all care-related questions! Bottom line: these are great people who know their stuff!
Carl E. - Langley, WA - November 2016 - YelpGreat quality jewelry with equally great prices. My wife loves her necklace and ear rings. I buy all my nice jewelry from Jamie.... she knows her stuff!
Dianna W. - Bellevue, WA - November 2016 - YelpI've been meaning to hold off on posting my review until the wedding bands for myself and my fiancé were finished, but the staff at Joseph went above and beyond my expectations today, so I'm posting my review early. When my fiancé and I first started talking about engagement rings, we knew that our primary requirement was wanting ethically sourced diamonds. Using that as our starting point, I began researching local jewelers to see what was available (since we wanted to be able to view our jewelry in person if possible), and we discovered that Joseph Jewelry was only a block away from our home and had fantastic reviews. After visiting many stores online, and viewing a few in person, we decided that Joseph seemed the most reliable and had an incredibly impressive array of designs online (which are just as impressive in person). The fact that our design would be custom and unique to us was the icing on the cake. Erich is our closest point of contact, and he's always been great about walking us through details and educating us every step of the way (whether about the design process or the materials used). We never felt pressured or rushed in any way during any of our many visits. If Erich was busy with another client or not in that day, Tony would step in - and he's equally fantastic. Lex was our designer, and had a really quick turnaround time on any changes we requested to our engagement ring design, as well as good advice on alternatives if my requests would compromise the structure and strength of the jewelry itself. Safe to say, the staff never makes you feel like a nuisance - they listen to your thoughts, concerns, and always do their utmost to make their clients happy. As for the custom jewelry designing process itself - it's pretty cool, as others have noted. There's really nothing quite like the combination of seeing the digital renderings and getting to feel a physical wax mold to give you a sense of how the design will look and feel in the end. It's as close to getting to see an actual product as you can get before the jewelry is actually made, helping you ensure that you're truly happy with the design. (And even then, when I actually got to see the final ring in person? So, so much more gorgeous than I was expecting. I don't get excited all that easily, and I was giddy when I finally got to wear the ring.) The experience made it easy for us to decide to return to the same store for our wedding bands. And the second time we went to brainstorm on my fiancé's band, Tony also offered to clean my ring (for free) while we were there. I got to see their steam cleaner, which was super efficient. But adding to all of this, this past weekend I somehow managed to clumsily dent my ring. I was fully prepared to have to leave my ring at the store and pay to restore it, and was feeling pretty guilty for not being more careful. I popped by the store, and Erich immediately set my mind at ease, saying it was no problem. He headed to the back room to talk with other staff, and within minutes, they had my ring back out, polished and cleaned beautifully, and I literally can't tell which side of my ring had the scratch anymore. To me, this is truly service at its finest. Basically - service and style make all the difference. Could not recommend Joseph more if you're shopping around for engagement and wedding rings.
Jack G. - Santa Monica, CA - November 2016 - YelpI had an engagement ring and wedding band set made by Joseph Jewelry and everything came out stunningly. Not only were the rings beautifully made, but the entire process was easy and fun - all completely done online/remotely. I was certainly hesitant doing everything remotely, but their team is amazing and helped every step of the way. They were also honest about pricing and what is and isn't worth it, even when it meant a cheaper price. I appreciated that honesty and candor. Everyone was warm and kind and made the entire process easy. I wouldn't hesitant purchasing from them again. I'll post photos when I get a chance - we've gotten numerous compliments on the beauty of the rings.
Dave F. - Kirkland, WA - November 2016 - YelpMy wife just birthed our first child, and Joseph Jewelry really came through in making a gorgeous custom piece as a "push present". She is in love with our new son, but the pendant from Joseph is a close second. Birthstone pieces can be ordered online from a retail jeweler, even up to six stones (five different colors for us, the kid, and the dog children), but finding real emeralds, diamonds, rubies, and so on requires a real jeweler like Joseph's. I got to meet and work with Erich Moffitt, who I later learned is not simply a salesman but an accomplished artist: erichjmoffitt.com. I brought him an idea ("family tree") and a bad sketch of my own, and he turned it into something magical right there in the store right on the back of a pad. We went back and forth a few times online with a few more design iterations but really the work is close to his original in-store re-design. It was executed on schedule, close to budget, and in time for the birth. She loves it. It's designed to be expandable for more kids. It's perfect. I will go to Joseph first for any jewelry in the future. Kudos to the team.
Renato B. - Seattle, WA - December 2016 - YelpJoseph's Jewelry was beyond anything I could've ever expected from a jeweler when I began searching for an engagement ring! The process began when I first came in to their store met by friendly staff that provided a pressure-free environment and worked with me to pic out the perfect custom ring for my now fiancé. In addition, they were able to work with my timeline and budget without compromising the final product! Their in-house designers were amazing, helping me create a unique, one-of-a-kind ring. The designer i worked with, Lex, provided me with constant updates throughout the design process and was highly responsive throughout the development/concept stages, making sure that every detail was perfect! All-in-all they could not have been more helpful throughout a usually stressful process. I'm excited to come to them with all my future jewelry needs!
Molly S. - Bellevue, WA - December 2016 - YelpMy fiancé worked with Joseph Jewelry to create my engagement ring of my dreams. We looked at several other stores, but we liked the design at Joseph the best. Their staff are the most courteous. Andrea didn't pray to our special business but she was very helpful and not judging. Lex was a fantastic designer and very very easy to work with. Our overall experience was far better than we have hoped for. We will be back for the wedding bands.
Holly H. - Tacoma, WA - January 2017 - YelpErich gave us the best customer service we have ever received. Nice little shop in Bellevue with beautiful, unique items. He worked with our budget to get us exactly what we wanted. The website is also amazing. The experience is completely different from the chain jewelry stores. I wish this had been our first stop and not our last.
Cinnatea L. - Herndon, WA - January 2017 - YelpDanny and team were fantastic to work with! My (then) boyfriend and I visited their beautiful store about a year before we ended up coming back around to using them (there was a cross-country move, a new job, and of course an engagement in between). Their great customer service and reasonable prices always stood out in our minds. As did a men's band that was incredibly unique and unlike anything we had seen anywhere else. When it came time to work with Joseph's, I was in need of a custom platinum diamond band to fit around my engagement ring that we had found elsewhere, but it required something very custom to fit up against the intricate design. I also wanted it to match my engagement ring exactly. My (now) fiance' also still wanted the unique men's band he had seen at Joseph's. Both rings ultimately exceeded both of our expectations. The men's band was customized in width and type of material to create a perfect custom fit that he absolutely loves (and can play basketball while wearing) and is super durable. My band was made to fit exactly next to my engagement ring and was customized to resemble it so closely you would be certain they were purchased together. I was beyond impressed with Danny and team's work. It was flawless. My rings now lock together and my wedding band keeps my halo engagement ring from sliding from one side to the other. They also added scrolling to one side of the ring that is simply beautiful. And they added a custom engraving on the inside of each of our bands. He literally brought an idea in my head into existence, by hand. That is an amazing skill when you think about it. I so appreciated that Danny spent over an hour with me designing the rings and patiently showing me examples of what they could do. He provided such great service, and I did not feel rushed at all in making a decision. He also communicated with me promptly via email and coordinated shipping rings back and forth to me as we no longer lived in the Seattle area. I also loved working with all of the staff there; everyone was so helpful and friendly. We both get so many compliments on our rings and I would not hesitate to come back (which now literally means flying across the country!) to Joseph's Jewelry for any other jewelry selections and any custom work. They are the best in the business. You won't regret the experience!
Ashok W. - Vancouver, WA - January 2017 - YelpMy fiancee (then my girlfriend) went to check out Joseph Jewelry. My intention was to give her a better idea of what kind of ring she wanted. I didn't expect what happened next. We were greeted by an associate named Andrea and my girlfriend shared what kind of styles she liked. As she tried on the rings that Andrea suggested, it seemed like the two "playing with dolls". Andrea made my girlfriend feel so comfortable and really listened to what Cassie had to say. Finally, Andrea suggested a ring that ended up being very close to what my girlfriend was looking for. I gave my budget to Andrea and she was incredibly flexible to stay within it. We decided to go the custom ring route and it was an excellent process. Andrea was very respectful, personable, thorough, and detailed every step of the way. She was excited to incorporate all the ideas I had in mind. The CAD designs allowed for very detailed images and any modifications requested were shown quickly. When the ring was finally finished (two weeks early), the entire team was excited with the final product. Seeing it in person was absolutely STUNNING. I honestly couldn't have been more satisfied with the whole process of purchasing this ring for my now fiancee. We walked away with a beautiful ring, a memorable experience, and a genuine friendship. Thank you Andrea and the whole Joseph Jewelry team for making our dream come true.
Travis B. - Monrovia, CA - January 2017 - YelpMy wife and I were married on October 1st, 2016. In the course of planning, she found Joseph's and the Mokume band for me as a wedding ring. Let me just say, amazing. Everyone comments on it, and it's totally unique. We ordered the ring online with no difficulty. It arrived exactly as advertised, packaged in a way befitting hand crafted art. Unfortunately, we had provided the wrong size. Resizing was no problem, in a matter of days I had the ring back fitting great. Fast forward a couple of weeks, I took a cleaning cloth to shine it up and ruined the finish. Joseph's took it back under warranty, and within days the ring was back to perfect. If you're looking for unique, amazingly crafted jewelry from a true artist, look no further. We will be customers for a long time.
Elyse M. - Renton, WA - February 2017 - YelpFantastic experience at Joseph--thank you, Erik! We went here for our wedding rings and my engagement ring, and have nothing but positive things to say. They are extremely helpful and not pushy, just wanting to help us get what we want. Their prices are really reasonable, and (according to my fiance) they're great to work with on custom designing. Also, as someone who wanted a Moissonite ring, not diamond, they didn't make either of us feel stupid or like second class customers (which other places have done upon hearing that).
Lauren B. - Bellevue, WA - February 2017 - YelpI wanted to reset my engagement ring and found a perfect 5 star rating for Joseph Jewelry on Yelp. I had researched several other stores in the area, but was very impressed by Joseph's array of designs on their website. I drove down there the next day with no appointment and met with Tony, who greeted me with warmth. Tony took the time to look at my ring and the designs I had in mind for my custom creation. He assured me that they would be able to execute my design with ease and gave me an approx date for the completion (which was on exactly on time). I had several questions during the process which were easily asked through their online portal and I pretty much always had an immediate response back (within an hour). Amazing customer service. My ring is STUNNING!!- it is exactly what I wanted it to be and more. They did an impeccable job and I couldn't be happier. 6 Stars! Thank you to Tony, Lex, and the rest of the team.
Katie B. - Bellevue, WA - February 2017 - YelpThree years ago I was able to design my engagement ring, it came out perfectly after many edits and re-edits. I think more than anything the staff is amazingly responsive and I have even had Joseph call me to address issues. I am really impressed with the service and quality of product.
Adam B. - Issaquah, WA - September 2016 - YelpI cannot say enough positive things about Joseph Jewelry. Although everyone we encountered at Joseph was delightful to work with, Bonnie and Danny exceeded all of our expectations with respect to the end-to-end process. Joseph is a custom jeweler and their display pieces are unique and unlike anything we had seen previously. A truly individual ring was a must-have for my fiancée and Joseph could not have been better suited to our needs. After looking at so many similar-looking rings elsewhere, at Joseph, we were immediately struck by finding two different designs we liked with accompanying wedding bands. I preferred one and she the other, but that is the benefit of working with a custom jeweler--we were able to describe the aspects each of us liked about one design or the other. We worked closely with Bonnie through multiple design consults (mostly because we had endless questions) and she was always supremely gracious and took the time to make sure we were absolutely pleased with the melding of the two styles into one, truly unique hybrid. At Joseph, it's clear there is an emphasis on ensuring that the end result of these design consults, CAD proofs, and ultimately wax modeling is that you end up with the perfect ring. It was also truly remarkable how flexible Joseph was with last-minute changes. We had worked with Danny on finding our center stone and discussing the brightset adorning the sides of both rings . He was knowledgeable and professional, patiently showing us different examples of center stones as well as providing quite an education on the 4 Cs of diamonds and how it would affect the final product. We felt very comfortable that we were getting the right balance of cost and value, not simply buying the most expensive stones we could afford. And at nearly the end of the process--design complete, model complete--we found that we wanted a larger center stone, it turned out to be no problem at all. Danny e-mailed 3 examples for us to choose from and had 2 delivered to the store in mere days. They didn't skip a beat where I thought this was going to have a lot of design implications and overhead. Lastly, despite our repeated assurances to Joseph that we weren't in any rush as to the completion date, leave it to me to wait until the 11th hour to ask if it would possibly be ready in time for her birthday--as I recall, the delivery date was still some time away. I never heard a "no", not even a concerned, "hmm...." Instead, Bonnie got back to me within minutes (their online messaging system is really awesome) saying that it would be no problem. Delivery was a breeze and they clearly stand behind their product, asking that the rings be brought in twice yearly for cleaning and inspection. Having that kind of peace of mind with such a large and important purchase is and was a real relief for both of us. I have already referred multiple friends to Joseph and would not hesitate to work with them again in the future. Every time my fiancée gets oohs and aahs from friends, coworkers, heck, even random strangers on the rings, I'll think fondly on just what a wonderful experience it was working with Joseph Jewelry to realize the design of her dreams.
Thienan N. - Lacey, WA - April 2016 - YelpJoseph Jewelers's employees provided great if not stellar customer service. They helped my fiance and I design her ring. It was gorgeous!! Their judgement and their help to create a ring within our budget and make changes in a timely manner is exemplary. Just to name a couple of their employees for dedicating their time and service to us, Andrea and Renae, you guys did awesome. We appreciate your work and we will continue doing business with your store. Excellent work.
Chrissy N. - Seattle, WA - April 2016 - YelpThere are many words that come to mind when I think about my experience at Joseph Jewelry, such as AMAZING, OUTSTANDING, EXCELLENT, HONEST, QUALITY, BEAUTIFUL, and GREAT (just to name a few). After several months of searching online and in several different jewelry stores, my fiance, Alex, and I stopped by Joseph Jewelry in Bellevue since we saw so many great reviews on Yelp. Now, I understand why they've earned every single one of their 5 stars. I would have given them 100 stars if I could! First, their customer service is absolutely outstanding and not pushy at all. The beautiful young lady that helped us, Pascale, was like an angel sent from jewelry heaven. She was very professional and listened to everything we wanted. We had originally just come into look for a groom's wedding band, since we had very little luck elsewhere. We were able to custom design his ring to exactly what he wanted without any hassle. We've looked everywhere to find something he liked without luck, so it was amazing to do a custom design. Although we weren't expecting to find a wedding band for me, I saw something in the case that I fell in love with, but I wanted a few tweaks. Pascale was amazing and helped me design the most perfect, beautiful ring of my dreams. She had great suggestions that I really felt enhanced the look of the ring. A-freaking-MAZING! Secondly, they have a very cool and modern method of communication during the design process where you can communicate directly with the designer through the Joseph Jewelry website. They can show you 3D renderings of your designed ring and can even mock up a 3D printed model for you to hold, feel and look at. They will not start manufacturing the ring until you love every piece of it! We had the pleasure of working with Bonnie and she was incredible. We communicated small tweaks we wanted to the design and she was able to deliver! She had all the details down to a T. Lastly, and I'm sure most importantly to many, in addition to the incredible customer service, the prices of the pieces at Joseph's is very, very fair. I felt like they were truly willing to work with us and our budget. There were many options and alternatives they provided us to ensure that we got what we wanted without breaking the bank. I will happy recommend Joseph Jewelry to everyone I know and I will personally be back for more pieces. Thank you Joseph, Pascale, Bonnie and the JJ team for your kind help. We love our rings. Alex and I look forward to wearing our rings forever and are happy in knowing that there was some serious quality craftsman ship that went into making them. If you visit Joseph Jewelry, please find Pascale and give her a huge hug for me--"hug it out!"
John D. - Seattle, WA - April 2016 - YelpAfter my mom had her engagement ring and a couple other rings my dad had given her over the years removed in the hospital, I brought them to Joseph's to have them resized so she could put them on and off easily and cleaned. The team at Joseph's did a fantastic job. What I got back was rings that were decades old that looked absolutely brand new and pristine and fit my mom perfectly. I can not say enough good things about the quality of the work and highly recommend Joseph's.
Txai H. - Bellevue, WA - April 2016 - YelpHonestly I couldn't be happier with what these guys did for my rings. Originally I just needed my engagement ring re-plated and looked (what felt like everywhere) for a jeweler that would do the black rhodium plating but my ring seemed to be too unusual for most of Bellevue's big jewelers. Then I found Joseph's (just down the street from my condo, as well) and that was a huge relief. It wasn't until a few days after I had my husband drop the ring off that I figured it was probably time for me to get the engagement ring and my wedding band soldered together. I called on Saturday and Joseph told me that my ring had just been prepped to be re-plated and if I wanted to bring in the wedding band it would be a good time to get them done at once. I was there around 10:45 am to drop off the band and back around 5:30 pm the same day to pick up the finished product. I couldn't stop staring at the rings on my way home and my husband even was astonished with how gorgeous they both looked- he doesn't want to take the rings anywhere else ever again. The rhodium plating stood out even more beautifully than the original ring. I want to thank Joseph Jewelry from the bottom of our hearts for making it such a smooth, quick and easy process and returning me with rings seamlessly soldered and even more beautiful than before.
Jason T. - Bellevue, WA - April 2016 - YelpBefore I go on, I just want to say I had an awesome experience at Joseph Jewelry, specifically with the custom engagement ring I got from them. From the start, they were extremely welcoming and I couldn't have asked for more. Their numerous 5 star reviews on Google and Yelp are definitely well deserved! Ok, now that you know you need to check these guys out if you're in the market for jewelry, I'll go into more detail. I had done a ton of research, gone ring shopping with the now fiance, and considered everything. My plan was to get a loose diamond from Blue Nile (father-in-law to be thought he'd be able to get a discount through friends he had worked with there). I had shopped around, and a lot of the places wouldn't set the loose diamond on one of their rings for me, whether it be a liability issue or they just plain didn't want to do it which is perfectly understandable. That being said, I was expecting more of the same when I decided to give Joseph Jewelry a call. I spoke on the phone with Pascale, the marketing director, and she was so nice and easy to talk to! She told me that it was no problem, but there was a setting fee ($375/carat). This wasn't an issue since I was anticipating a good deal on the diamond itself. I was excited and hopeful! Also, She wasn't pushy at all, and really epitomizes customer service, not to mention she was the absolute sweetest! She made me feel very comfortable and at home. I quickly decided to swing in and check out some bands. I told Pascale I was going to come in within the hour, so when I got in I was able to speak with her and she showed me around and worked with me to get an idea of what I was looking for, which was a classic solitaire band where the diamond sits on top of the ring (to really accentuate the centerpiece diamond). We looked at different settings and talked through my desired specifications. She then called over Joseph and he was able to offer his input and ask great questions to make sure we got the perfect custom ring made. I was on a tight schedule and since there weren't too many intricacies, Joseph was able to expedite the process to meet my deadline (within a week or so). He got his design team to work up CAD images for me to see and approve before they started work. If we had more time, they would have been able to produce a mold for me which I thought would be cool too. To add yet another layer, the Blue Nile connection fell through so I ultimately decided to come back to Joseph to purchase a diamond for the ring. Of course he waived the setting fee, included his standard lifetime cleaning, and eligibility for his diamond buyback program (if you ever wanted to upgrade your rock). They were again more than accommodating and helped me pick the perfect diamond. Price was also very reasonable, and I'm even happy the Blue Nile thing fell through! The process was discrete, I was able to message back and forth with Joseph and his team through their website. They kept me in tune with progress and were very good about providing updates. I worked with Usiel and he was very prompt in giving me status and responding to any questions I had. Alright, this review is getting a little long, let me sum it up. Everyone at Joseph Jewelry was a joy to work with and my fiance absolutely loves/obsesses over the ring I got her. We will be coming back for ring cleaning/maintenance and our wedding bands as well. Couldn't be more pleased with how everything turned out, nothing but the highest praise! Go to Joseph Jewelry, you won't regret it!
Kati T. - Seattle, WA - April 2016 - YelpThank you, Joseph Jewelry, for your excellent service! My fiance and I were served courteously and professionally every time that we visited or called. Andrea kindly talked us through the custom design process, and Usiel provided clear and helpful online communication while crafting the ring. The final product is absolutely perfect, fitting exactly the vision that we had when we designed the ring.
Dominique G. - Lake Stevens, WA - April 2016 - YelpI had a ring repaired with the center stone reset. It turned out fabulous, really better than new! It was also fixed a week faster than expected. I'll definitely return should I need anything again.
Karla L. - Tuscon, AZ - April 2016 - YelpThere are many jewelry stores, large and small, in our area, but none that provide excellent service and beautifully designed and executed jewelry that Joseph's Jewelry does. My experience began with Tony at the front welcoming me and helping me design the perfect ring for my husband. He listened to what I hoped to create and led me through a few options, fairly quickly arriving at the perfect design. Once the ring went into production, I received periodic update emails on the ring and it was completed exactly right and in the time-frame I requested. My experience was exceptional. I will be visiting Joseph's for my next jewelry need.
Tonya G. - Tacoma, WA - May 2016 - YelpAmazing service and attention to detail. Willingness to work with you and insure you are happy with your product. My ring is beautiful, thank you!
Lindsay H. - Issaquah, WA - May 2016 - YelpI came to Joseph Jewelry from a friend's recommendation and I'm glad I did! I had a special pearl that I'd recently found in a seafood dish (I know, crazy) and wanted to showcase it without drilling into it. The team at Joseph's worked closely with me on the design and edited it throughout the process, with a clear and concise system of approval. I'm thrilled with my new necklace and wouldn't change a thing!
Michelle L. - Lynnwood, WA - July 2016 - YelpMy husband (fiance at the time), got my engagement ring and both our wedding bands from Joseph Jewelry. We couldn't be happier with all three rings! All three rings were customized to fit exactly what we wanted. There's a reason why they're a 5 star business. If you have a vision for what you want, they will make it happen. The employees work with the utmost professionalism, they are prompt in their response time and the prices are reasonable in terms of custom rings.
Nisant P. - Washington, DC - August 2016 - YelpI am writing this much later than I was supposed to; kind of forgot about it in lieu of the proposal itself. I was in the market for a unique engagement ring for my then girlfriend (now fiance). Like many other guys commenting on this page, I looked around at the common jewelry stores (Kay, Helzberg, etc.) as well as some of the smaller shops near me. However I just couldn't find specifically what I was looking for. While casually browsing online, which I did not want to do while shopping for an engagement ring, I stumbled upon Joseph Jewelry's website. Immediately it caught my interested as the rings were extremely unique looking in some cases. In a few minutes I found something perfect which was amazing as I had spent months going to brick & mortar shops and I couldn't find anything I liked. Upon requesting a quote, Anthony got in touch with me pretty quickly. I explained to him my plans, and we moved forward! I was sent some CAD type of drawings and had the opportunity to request some personal customization. All in all, I was just really happy with the service I received! In a few days after finishing talks and sending payment, I received the ring in a very secure and discreet looking package.
Stuart S. - Seattle, WA - August 2016 - YelpHad a fabulous experience with Joseph Jewelry! They were professional, considerate, knowledgeable and made sure that my partner's wedding ring design was exactly what was desired. I look forward to working with them again in the future! Thanks.
Therapon S. - Seattle, WA - August 2016 - YelpGreat staff and workmanship. They were able to create our designs and customization.
Taylor J. - Kenmore, WA - September 2016 - YelpOver the years, I had a handful of jewelry that I didn't wear anymore. I brought it all into Joseph Jewelry to see if they could advise me on what I should do with it all. The sales person spent a lot of time with me looking at all of the stones and we came up with an eternity band. I was kept in the loop throughout the entire design process and was sent graphics of exactly what my new ring would look like. We had an event that we hoped the ring would be ready for and they did a great job rushing the project so I could have it on a special day. I had hoped the new piece would be beautiful but to be honest, I didn't expect the whole process to be as high tech as it was, especially for a family owned business. The price was also outstanding. I was delighted and so was my husband. When I first researched jewelers who could help me design something simple and elegant, I used Yelp and appreciated the comments on here for Joseph Jeweler. I hope my feedback helps you to decide where you should take your jewelry to design something special. I'm so happy with this piece and beyond happy that I chose Joseph Jewelry. (I should add that they also have a great showroom with plenty of gorgeous pieces but in this case, we designed an original piece using my own stones.)
Meggy F. - Los Angeles, CA - September 2016 - YelpMy fiance proposed with his Bubie's engagement ring, and we wanted to turn into something that's more MY style. I found a couple of bad-ass ring designs that I fell in love with online, but none of them let me incorporate our own (very important heirloom) diamonds. And then it hit me: Joseph Jewelry makes custom engagement rings -- I could totally turn to them for help. You can see the details account of how it all worked, and how my ring went from a "meh" to AMAZING over here: http://offbeatbride.com/custom-engagement-ring-design/ But to sum it all up -- the custom process is fun AF, the people who work with you are creative and charming, and the finished product is, well, I'll just show you my response when I saw my ring: "All I have to say is: A MILLION CATS WITH HEARTS FOR EYES!!!!" If you're thinking of having an engagement ring designed for you or your partner, and you want that "million cats with hearts for eyes" reaction, you have to start designing your ring with Joseph Jewelry right meow!
Deborah E. - Bellevue, WA - September 2011 - YelpStepping into this store brings back memories of a previous era when jewelry stores were not vast national chains. The brothers are equally talented designers who create magnificent custom jewelry to fit any budget, provide professional expert repairs that cannot be discerned. All of this with a graciousness befitting what was customary decades ago. I have never had a single negative experience since their opening.
Kevin A. - Oak Harbor, WA - February 2012 - YelpI would highly recommend visiting Joseph Jewelry to anyone looking for a quality piece of jewelry. I went there with a rough idea of what I wanted for an engagement ring having been unable to find what I was looking for anywhere else. After talking with him about what I wanted, Joseph sketched a design with me that looked like what I had in mind. Throughout the whole process everyone was very helpful and knowledgeable. Having picked out the stones in the store and seeing detailed 3-D images and a wax mold before the ring was made, I was still stunned by the beauty of the finished product. Furthermore, once I decided on a plan, they were able to produce the ring in a short time so that I could have it for an upcoming vacation. My fiance and I love the ring and she gets complimented on it frequently. It is truly unique and of exceptional quality and beauty. I will go back to Joseph next time I need a piece of fine jewelry and would advise others to do the same. Thanks Joseph!
Daniel Y. - Seattle, WA - February 2012 - YelpJoseph Jewelry was a great experience for me. I love the custom work they did for me. They were very professional and flexible with my time frame for completing the ring we customized. I shopped around the other ring stores - Ben Bridge, Shane co., etc. - and found the best value and experience at Joseph. I was able to design the perfect ring - unique, elegant, brilliant, and classic - for my fiance, and met my budget. We enjoyed the experience so much that we bought my ring and custom designed a wedding band to go with her engagement ring as well. The store is classy, the staff is professional and courteous, and the work is done in the same shop (they can get it done in a pinch too). We will be upgrading the ring there as the years go by. Thanks Danny!
Mary L. - Bellingham, WA - April 2012 - YelpDanny was great! I saw one I liked online, called on Friday and he had it ready the following Wednesday in time for some pictures we were taking. I'm thrilled. It looks great and he delivered right on time.
Kim S. - North Bend, WA - September 2012 - YelpMy husband and I had been shopping for a new wedding set for our 40th anniversary. I wanted something different. Joseph's had the best selection of unique rings I have ever found in one store. They helped me design a one of kind ring with all the things I wanted on it. They custom made my ring and it looks fantastic! Their customer service is way above and beyond!
Randy L. - Issaquah, WA - October 2012 - YelpI highly recommend Joseph Jewelry if you want nothing but the best customer experience, quality work and overall care. My wife and I wanted to update her wedding band and anniversary ring. We had visited many jewelry stores and none seemed quite right. Joseph Jewelry was the answer. We worked with Danny who was very patient and seemed to really care about quality design and customer service. What we liked was his knowledge and that he was more interested in taking care of the specific needs of his customer rather than move to a sale. Bonnie was equally fantastic. She did a great design for the ring that matched exactly what we had asked. Overall an impressive group of professionals that know what they are doing and treat customers right.
J H. - Issaquah, WA - November 2012 - YelpAbsolutely top notch quality and customer service! If you're like me and don't want to have your future wife to wear a ring that anybody could just walk in the store and buy, then Joseph Jewelry is definitely the place to go and have it made just the way you want it! After looking all over, I decided to have my fiance's ring designed here; and she couldn't have been happier with the result! They work very closely with you to get the design exactly as you want it and aren't satisfied until you are happy with it. They offer great suggestions to help personalize your ring so that it will be as unique or simple as you want it to be. Even if you only have a vague idea of what you want (this carat, this metal in this budget), they will work with you with the utmost respect and professionalism; stay within your budget on top of that. If you are even doing this without her knowledge they are more than willing to make any changes if she doesn't like what was made; though with their quality that will be unlikely. On top of all of that not once did they ever try and up sell me to a stone or setting that was more expensive just make a sale! All in all, you may hear or see jewelers in commercials and think they are the place to go, they aren't. Joseph Jewelry truly is superior in quality, craftsmanship, and customer service than those big box jewelers.
C.G. C. - Santa Barbara, CA - November 2012 - YelpI didn't want any ordinary ring, I wanted one that would tell our story something that truly had a meaning, Joseph, Ryan and Bonnie were the best. Every single step they were on it and they worked with me very well. Their customer service is superb! We discussed my budget and everything I wanted and they worked with me on the design until it was perfect. Their response time is great and so is their work ethic. They are a legit company. Will definitely be working with them for the wedding band and other jewelry. Btw, my fiance loved it. Thank you JJ for making the ring so beautiful and helping me express my love for her!
Aaron M. - Seattle, WA - February 2013 - YelpAwesome Place! I worked With Ryan and he got the ring all designed that I will give to my girlfriend as an engagement ring. Turned out beautiful! It has a ruby (her birthstone) and two diamonds she will love it! Joseph is really good about keeping in communication with you and they sent me an email right away with two ring design ideas and when I said what I wanted they were able to make it by Valentine's day when I wanted to propose. Great place and Danny gave me some chocolate to give to my girl tomorrow along with the ring :)
Katy T. - Enterprise, AL - April 2013 - YelpJoseph Jewelry is a great place to do business with. When I was looking to custom design a ring, I did a search online and came up with Joseph Jewelry. I was a little hesitant at first since it was long distance and I had never even been inside this store living across the United States in Alabama but I couldn't have imagined a better experience. For the initial phase of the process, I worked with Joseph on the drawing and pricing of the ring. He was great and personable and it was great to see they offered a military discount. For the rest of the process, CAD design to completion, I worked with Bonnie and she was very nice and accommodating. We were even able to work out a specific payment plan for my situation. This company's customer service alone won me over. When I made my last payment, I received my custom designed ring and I couldn't have dreamed for it to be more perfect. They went above and beyond my expectations and I would highly recommend them to anyone whether you are able to go into their store or not.
Sue F. - Kirkland, WA - December 2013 - YelpI had an old miners cut diamond and antique setting that needed some repair. The diamond ring has never looked as good. I would highly recommend Joseph Jewelry for any repair or custom work needed. Sue F.
Breanna L. - Seattle, WA - June 2013 - YelpMy Fiance and I designed and purchased our rings from Joseph Jewelry. We had pretty much decided on the ring we wanted (a Beverly K engagement ring). We had previously been to two other jewelry stores before going to Joseph's (their reviews were just simply to good not to check them out!). We were pretty much set on using another jeweler. But, when we found out our options with Joseph Jeweler we were sold! We had decided to go with a ring that was not so traditional it needed to have some changes made to it to hold a solitaire diamond. The previous jeweler while very helpful only gave us the option of using brackets to hold it in place. Ryan at Joseph's came up with a brilliant idea he said let's customize the ring to hold the diamond in place using the band (I think he called it a cathedral setting) instead of just adding simple brackets. We had never even thought this was possible. The entire process was simple and fun! We were able to be a part of the entire process. Through their very hands-on customer service, a computerized proof, and a molding of the ring before it was complete. We were very pleased!! And, we will definitely be doing business with Joseph Jewelry again.
Anita E. - Redmond, WA - December 2013 - YelpWahhh me! Had to get my ring cut off- can I say my finger grew too big? and Joseph Jewelry reconstructed and resized it to the most awesome ring ever! They spent a lot of time with me explaining options, the process, and why the ring setting couldn't be saved as is. This reasoning, and the time spent with me going over everything, is what sold me as Joseph Jewelers being such a reputable place. They care about their workmanship and product, versus just selling merchandise. I love that they take a lot of pride in their work. I am so happy with my "new" ring! Thank you, Joseph Jewelry!
R. S. - Bothell, WA - January 2014 - YelpJoseph Jewelry is great. I don't usually take the time to do a review unless I am impressed. I had a piece of jewelry repaired. The repair time and pricing were very reasonable. The staff is friendly and helpful. I had many questions regarding my repair and they were happy to explain it.
Pet L. - Mill Creek, WA - April 2014 - YelpJoseph and team are the gold standard when it comes to quality, integrity and customer service. They are passionate about making their customers happy and equally committed to excellent craftsmanship. I could not be more pleased with the resetting of my 20-year old engagement ring. They hit out of the park with the design and worked hard to give me my new ring a week early. Just great business people.
Dgs B. - Bell - May 2014 - YelpI just finished my third custom design with Joseph encompassing seven beautiful pieces. They are all stunning. The design process was very creative and very interactive. We were able to select spectacular stones then build the settings to accentuate those stones. The team is incredible, the communication process high and the commitment to complete satisfaction unquestioned. There is a reason I keep returning and why I couldn't imagine going to another jeweler. I know this sounds like a paid ad...but I am a real person with very high expectations and am happy to pay for excellence. Joseph and his team are the best.
Jennifer F. - North Haven, CT - May 2014 - YelpAfter reading all the great reviews I knew Joseph Jewelry was the right company to create my engagement ring. Before choosing Joseph Jewelry I looked into a few different companies but was most impressed with their beautiful designs and attention to detail. The process of creating a custom engagement ring seemed a little intimidating at first, especially since all communication was online. To my surprise, it actually turned out to be a very easy and fun experience. Bonnie and Joseph were a pleasure to work with and answered any questions that I had. When the ring finally arrived it was even more beautiful then I ever imagined. All of the little details like the filigree and hand engraving really show how much time and effort were spent on the ring. Thank you Joseph Jewelry for bringing my vision to life and creating a ring I will cherish for the rest of my life!
Aaron S. - Sequim, WA - May 2014 - YelpJoseph Jewelry helped me design the most beautiful ring ever! I still can't believe how awesome it looks. Specifically a shout out to Joseph and Bonnie. They walked me through the whole process designing her engagement ring from start to finish. I would recommend Joseph Jewelry to anyone that wants a very personal and unique experience with a product that can't be matched. Aaron S.
Brad V. - Mirrormont, WA - June 2014 - YelpHi, I just purchased my first item from Joseph Jewelry. I purchased a gold pendant for my girlfriend's birthday and it was everything I expected it would be. I had a great first experience and loved all the options that they had to choose from. I received the pendant very fast and I didn't have any problems when ordering it or when it was delivered. I was very pleased with the service provided by Joseph Jewelry . The pendant was everything it said it would be on the website and I just found my new favorite place to shop for jewelry. I will be recommending Joseph Jewelry to everyone I know. Thanks for being so efficient!
Joe P. - Fall River, MA - July 2014 - YelpMy fiance and I are not the kind of people who follow the norm. We are constantly seeking unique items for our home and even our attire. She is a professional artist and I am an historian and professional mariner having spent a good amount of time in the tall ship community. When we decided to marry we began searching for unique rings that would fit our style and personalities. In our search we discovered Mokume Gane and focused our search for the best artisan of that style. We found many who made mokume, but we were taken by the work that Joseph Jewelry showed on their site. I initiated a conversation with Joseph online through their custom design page. Everyone I dealt with was fantastic, understanding and highly professional. The design process went smoothly with tremendous communication throughout. When the rings arrived I was floored by their beauty and quality. Heather's engagement ring is tremendous, set with a stunning orange sapphire and two high quality diamonds. The mokume gane bands are breathtaking and I cannot wait to wear mine. It can sometimes be a bit unnerving to make such high dollar, custom purchases long distance, but I would not hesitate to recommend Joseph Jewelry to anyone and I know that I will turn to them again for those special jewelry purchases in the future.
Viji A. - Sammamish, WA - August 2014 - YelpI got my 25th anniversary ring custom made at Joseph Jewelry. I would highly recommend the customer service and the design service. The staff was very friendly and kept me updated online as well as allowed me to watch them set my ring. They're great and I will definitely go back to them for any further jewelry!
James S. - Bellevue, WA - August 2014 - YelpIf you have any jewelry needs, from the smallest repair to a full blown custom design piece - you have to go see the people at Joseph Jewelry. The are in downtown Bellevue with easy access, a showroom that will make you want to stay all day and browse the displays. And the best part isn't the place, it is the people. From the top down you won't meet a nicer group of people. They not only value their work. They value what you think of their work. So they work very hard to give you what you want. When you find a local store that makes you feel like they do at Joseph Jewelry, you keep going back and you tell your friends....so you are all on notice, you have been told. Go to Joseph Jewelry.
Brandon P. - Everett, WA - October 2014 - YelpI WISH I COULD GIVE THIS PLACE 100 STARS. I had already popped the question when we came to Joseph jewelry, Long story short I used a plain wedding band to propose with, and surprised her by taking her to Joseph's so she and I can design her dream ring. The experience at Joseph jewelry was unbelievable. Joseph, the owner was the one who helped us pick out the perfect ring. He respected my budget and didn't try to coerce me into any additional features that I didn't need. The staff were very welcoming and the space is very clean. Joseph and his team were right there every step of the way through the process making sure that we were happy with our purchase and constantly touch base with us giving us updates on the ring. I highly recommend this place to anyone that is looking for an amazing experience. Safe to say that my wife gets compliments on her ring every day and I am proud to say that Joseph helped me make my wife the happiest woman on earth.
Sandi R. - Seattle, WA - June 2015 - YelpWhat a wonderful company! I was able to bring in a beautiful Tanzanite which they helped me design the most beautiful setting I could imagine. My taste in jewelry is not as "mainstream" as others, and they worked with my likes and dislikes to help create exactly what I wanted. There was no pressure to conform to any particular design. It was "my ring" and they helped me make it "my way". Their job is your satisfaction and happiness and I would strongly recommend this company to anyone and everyone!
Katie N. - Woodinville, WA - October 2015 - YelpI wanted my own, unique engagement ring and after hours of research online I found Joseph Jewelry to be my top choice. Once I went in the fantastic reception and immediate service I received confirmed my decision. They never pressured me, and I came back with my fiance (now husband) and we began the design of my ring with Danny. We were able to work on the design together and I participated up to the wax mold of my ring, and then they emailed my husband directly when it was done so that I would not know and there was still an element of surprise. When it came time for our wedding bands we of course went back to Joseph Jewelry. They never argued with my wedding band being completely different from my engagement ring and they have a huge selection of masculine styles so my fiance was easily able to find something he liked (even as indecisive as he is). Again Danny took amazing care of us and made us feel appreciated for coming back in. They were also the only place I trusted to restring my Grandmother's pearls to wear at my wedding, and they did a beautiful job. They me seem expensive on the front end, but the service, warranty and quality you get along with the beauty of your piece makes it an excellent purchase. I truly feel Joseph Jewelry is worth a visit at the very least, because once you walk in, they will earn your business.
Maydivi P. - Miami, FL - November 2015 - YelpI found Joseph Jewelry after browsing online and finding some of their designs on Pinterest. I loved their craftsmanship! My fiance and I decided to reach out to Joseph and further inquire on their designs. We were a bit hesitant at first as we were all the way in Miami, FL and their jewelry store is in Bellevue, WA. Luckily I had a friend visiting Seattle and I asked her to do me the favor of going to Joseph's and checking them out. She walked around the neighboring shops and only heard good things about Joseph Jewelry. She even went in and tried on the ring I was interested in. From day one, we only encountered amazing customer service. Joseph and his staff (Bonnie) were extremely attentive and answered all of our questions promptly. Their 3 D technology is amazing. I combined one of Joseph's designs with some other features I wanted. The final product exceeded all of my expectations! I would highly recommend Joseph Jewelry to anyone looking for great customer service and beautifully designed custom engagement rings. I loved Joseph's attention to detail and amazing designs. Even if Joseph does not have what you're looking for, he will make it happen and design it for you! I love, love, love my ring!
Kevin S. - Sunderland, UK - January 2016 - YelpI had a very specific look in mind for my wedding ring. Unfortunately the variety of choice in men's rings available here in the UK is quite limited. I eventually found a ring that matched my imagination on Joseph Jewelry's website. I was a little nervous about correctly converting my UK size into the US/Canadian equivalent, but the staff at Joseph Jewelry where very helpful in identifying the correct size. They also answered other queries I had in relation to the ring material and its aftercare. Delivery to the UK from Seattle took only 4 days which I was pleasantly surprised at. The ring arrived very well packaged and was exactly to my expectations. My purchasing experience with Joseph Jewelry was excellent. Based upon this, I would recommend them without hesitation to anyone considering buying a product from them - regardless of the person's global location.
Ayodeji B. - San Francisco, CA - February 2016 - YelpMy custom made engagement ring was fantastic. The service received was to notch. Even though I do not live in the states, communication was swift, my specification was adhered to and it was tailored to my budget. Every member of the team was fantastic. Cheers guys! I recommend Joseph Jewelry wholeheartedly.
Heath H. - Chadron, NE - February 2016 - YelpI started the lengthy process (on my part) of drawing and designing the perfect ring for the love of my life while still stationed in Guantanamo Bay. Everyone here was so accommodating, patient, and helpful. A year ago I received the finished ring made reality from my imagination. I then had a bit of a wait until September to ask the question. My now fiance loves her ring. Thank you Joseph Jewelry: Andrea, Usiel, Mike, Pascale, and anyone else that helped make this possible. Outstanding service, professionalism, and rapport!
Keith M. - Sammamish, WA - March 2016 - YelpThe team at Joseph Jewelry did a great job on several key pieces. Beautiful workmanship and took the time to pay attention to detail and quality. Nicely done!
Jennifer A. - Wasilla, AK - June 2016 - YelpHow do you put into words the feeling you get when you open the box for the first time and see the ring you thought could never exist? Words cannot convey the exceptional quality and craftsmanship that make up this ring. I live in Alaska and went to every store I could find and it felt like I kept seeing the same 30 rings over and over so I sought out to find something different. I found Joseph at 3 am while googling ring styles that I liked. There it was, like a bright shining star saying "click me". I started working with the gang at Joseph and a few weeks later, my ring was made to my exact specifications. The communication is excellent and the customer service exemplary. If you are hesitant about ordering a ring from online like I was, don't be. You will get exactly what you ask for and more. I can't wait to have my stones set and see the finished product. Please do business with these fine folks. You won't be disappointed!
Carlos A. - Raleigh, NC - July 2016 - YelpI had a wonderful experience working with Joseph Jewelry for my custom engagement ring. Their team is very professional and easy to communicate with. The prices are very fair. The final product exceeded my expectations, and my fiance loved it!
Kelly M. - Woodinville, WA - July 2016 - YelpAfter my mom passed away a few months ago, I inherited the diamond from her engagement ring. It is a beautiful old stone that has been in our family for generations. It is very sentimental, and I knew wanted to make a custom ring so I could wear it. My first attempt with a custom jeweler many years ago had been terrible, so I painstakingly researched custom jewelers and decided to call Joseph Jewelry (which conveniently, is only about 20 minutes from where I live). From my very first conversation with Andrea, I knew I was in great hands. I stopped by the store a few days after this initial conversation and I was able meet Andrea and show her images of the design I had in mind. (I'll just add that Andrea was able to get me a quote for the ring that day, which was very competitive. It took another jeweler almost two weeks to provide me with a quote for the same project.) Before I had even gotten home, I had a message from Bonnie, my amazing designer, saying she was looking forward to working with me on the ring. Within days, Bonnie had created a 3D proof. She patiently worked with me as I made little tweaks to get the design just the way I wanted. Following my approval of the proofs and before the ring was cast, I was able to see the ring in wax form (a step I absolutely loved). While Bonnie worked with me on the design, Andrea did a stellar job finding matching diamonds to compliment my stone. We went through a few different ideas with these diamonds (from size to color). At one point, Andrea and Bonnie had me come in to the store to look a few options. We set various sized/colored diamonds in my mold to see how they looked together, took them outside to see how looked in natural light... Bottom line, Andrea and Bonnie did everything they could to make sure this ring was absolutely perfect and exactly what I wanted. They knew it was a very special and important piece of jewelry they were helping me to create, and I'm sure they treat all of their customer's projects the same way. Once my ring was finished, I had the pleasure of working with Mike to ship the ring from Washington state to New Jersey (it had always been our plan to do this). I have to admit, I was nervous shipping my brand new diamond ring across the country, but the process was flawless. The ring shipped UPS 2-day, and I picked it up at the UPS Customer Center that Mike kindly helped me find. My experience with Joseph Jewelry was really quite exceptional! Their customer service is up there with the best I have ever experienced. And my new ring is everything I could have hoped for. I absolutely love it, and I know my mom would have, too. I have a few more custom jewelers projects I would like to do, and I can't wait to work with the team at Joseph Jewelry again in the near future.
Jake O. - Seattle, WA - July 2016 - YelpI proposed to my wife over two years ago with a family ring that had seen better days. We really wanted to use the diamond but needed to spruce up the ring to make it usable and more fitting to my wife's style. JJ's help and suggestions not only made the process easy, but kind of fun! (I can't believe I actually said that) They were able to engrave and basically completely redo the ring to where it was customized for my wife but was still similar to the original design. The detail they showed when engraving the ring is absolutely amazing. They also made a custom band for her that fit perfectly to the curve of the ring. We did all of this for such a reasonable price and had great customer service the whole time. We have come back every year to get the prongs examined and the ring cleaned. Every time they are so helpful and always get the job done quickly. I never feel pressured to spend money, I honestly feel like they just care about our needs and want us to be happy. What a concept.
Mark U. - Powell, WY - July 2016 - YelpThe ring was amazing and the only thing better than working with this fantastic team was giving it to the woman I'll spend the rest of my life with. I wish I could rate 100 stars. Me and Amanda thank you and hope to continue business with you down the road! Many many anniversaries to come. Thank you all.
Nancy D. - Issaquah, WA - August 2016 - YelpI cannot say enough good things about the service and the professional job the team did for us at Joseph Jewelry. My now-husband created my engagement ring with Joseph and then we had our wedding bands designed here as well. The detailed engraving and filigree work on my engagement ring is so delicate and fine. I get compliments on it all the time. I opted for a fun wedding band with swirls instead of a matching shadow band and I love how they complement each other. The designer who helped me was able to show me how my wedding band would look like next to my engagement ring before they put it in production. And I also asked to see a wax mold which was very helpful. The whole team, I interacted with almost everyone, were so patient, very knowledgeable and friendly. I highly recommend Joseph jewelry especially if you're in the market for a special unique jewelry gift. I already referred my mom and dad for their anniversary rings!
John C. - Redmond, WA - August 2016 - YelpAbsolutely first-class experience, start to finish! Recently my wife and I were looking for a ring. While shopping had narrowed it down to one at another store that she felt was the best choice however, she wanted to think it over for a few days. We happened to be in Bellevue having lunch on Main St and noticed Joseph Jewelry. We checked it out on Yelp and the first thing I noticed after the 5 stars was how many of the reviews were long and detailed. To me this exhibits an exceptional experience with that company so we decided to go visit them. From the minute we walked in the door we felt like we were in the right place. The people inside were friendly and helpful plus the jewelry was unlike any other we had seen. We'd never had a custom piece made before and thought it would be somewhat difficult as we are not jewelry designers. A gentleman named Danny approached us and offered us his assistance. He spent a considerable amount of time with us and never once did we feel any sales pressure. It was obvious he simply wanted to help us find that perfect ring to celebrate 32 years together. After my wife found something she liked as an idea, it was really not difficult at all to work out the final design she wanted. Danny was very helpful, was happy to incorporate one of our diamonds into the ring and found the perfect other diamonds to compliment and finished the ring. It was amazing to walk into the back work area and see all the people actually designing the jewelry on 3D computer systems from which they make the molds. They actually make the entire jewelry from an idea to a finished product right in the back. The craftsmanship and quality is incredible. Once we purchased the ring, they kept in regular contact with us through the design process where my wife was able to make some changes, then go in and approve the wax mold. It was fun and made for a great experience. Her ring turned out absolutely beautiful and she loves it! It wasn't until after we had made our purchase that we found out Danny was part of the family business. Honestly, his attitude and cheerfulness the entire time made us feel like we were in the right store and ultimately led to us buying her ring there. Oops, another long review, I understand why now. Our highest recommendation for Joseph Jewelry!
Yi H. - Stamford, CT - September 2016 - YelpAfter many months of searching for the right jeweler to make my custom ring, I landed on Joseph Jewelry despite them being on the other side of the country from me. I could have gone with some local Jewelers but I was just so impressed with some of the other rings they had designed and they just appeared to be a really great company to work with. I think my final experience has been even more positive than I could have imagined! I love that they have their own internal messaging center where you can post inspiration pictures or discuss changes to the design with their staff, without having to worry if your significant other will find emails from a jeweler popping up on your phone. I primarily worked with Bonnie, who was so attentive to my needs and made this process run so smoothly. She was always so prompt with her responses and didn't ever make me feel rushed. Overall, if I ever have a need to design any type of jewelry, I feel inclined to stick with Joseph Jewelry based on this experience and likewise if I have any friends in the market for custom jewelry this company will be my first recommendation. Just an outstanding company through and through.
Chad G. - Marysville, WA - September 2016 - YelpThis place is the best! They treated my fiance and myself like we were family! Very professional, kind, efficient and accurate. I would go here for any future jewelry needs! Thanks again for making our special day amazing!
Erik L. - Manhattan, NY - August 2016 - YelpWe couldn't be happier with Joseph's! I had been searching for weeks for the perfect setting to a diamond I had already purchased elsewhere, but even after looking at hundreds of settings everywhere, I didn't click with anyone, I came to the conclusion that I had to design my own. What I wanted was something akin to the classic Tiffany look, but with 4 prongs and a North-South-East-West orientation of the prongs, but nothing that I found online was able to nail the exact design I wanted. Somehow every other setting out there managed to look great from top, but when looking at it from the sides, the prongs tended to be ugly and just looked botched. I wanted something timeless that would look good for the next 60 years. I reviewed lots of shops / designers all over the country, including local ones here in NYC, but came to the conclusion that Joseph's were most capable at handling it. The design process was outstanding, first of all. The designer was able to accomplish exactly what I had in mind, after 3 or 4 iterations which took about 2 weeks. Once the finished ring arrived, it looked even more beautiful than it did in the renderings. My (now) fiance loves the ring, perhaps even as much as the creator of that ring does :p If you want quality work, great communication, great design / technical prowess, and a trustworthy seller, I couldn't recommend Joseph's enough. PS: It's entirely possible we will use them for both of our wedding bands as well.
Sarah M. - Seattle, WA - August 2016 - YelpIn researching jewelers for an engagement ring I came across Joseph Jewelry and was impressed by the Yelp reviews. My fiance and I went in to look (the very first jeweler we explored) and Tony helped us out. He was extremely informative but not pushy in the slightest. We both felt comfortable and confident in his knowledge. I was afraid to touch all the beautiful diamonds but Tony pulled several rings out and encouraged us to look however long we needed in order to pick out details that we liked. When we left, we felt so great about our experience that we didn't go to any other jeweler. My ring is better than I ever could have dreamed up myself. I absolutely love everything about it and it is so special knowing my fiance helped design it. Thank you Joseph Jewelry for such a wonderful experience!
Ashley P. - Spanaway, WA - May 2016 - YelpMy now husband bought my engagement ring from Joseph Jewelry after I spent months looking for a ring that I liked. They were able to create a custom design that far exceeded my high expectations and we have since gone back and bought our wedding bands from Joseph Jewelry as well. I would recommend this shop to everyone!
Kristina S. - Seattle, WA - June 2016 - YelpThe communication, patience, professionalism, thorough attention to detail, accessibility of staff and timely responses of everyone I came in contact with... not to mention an incredible end result beyond my highest expectations, has made me a customer for life! I was looking to re-design my original engagement ring for our 10 year anniversary and we weren't sure where to look. My husband got online and found Joseph's Jewelry on Yelp. The 5 star reviews brought us there, and after our experience, it's clear why. I was able to walk through the store with Andrea, who listened carefully to what I had in mind, and educated me along the way about styles, diamonds, settings, etc. We were then contacted through their online system by Bonnie with the initial design, which was very close to perfect. I had great confidence at that point about the end product. Bonnie and I went back and forth a few times, and she answered all of my questions with patience and professionalism. When we settled on the final design, I received a 3D print of the ring as confirmation and waited for the result. The completed ring was beyond what I could have hoped for, even with the careful communication along the way - the final result was so stunning. Bonnie was amazing at hearing words like "romantic and elegant" and putting them to life, all while maintaining the look and feel of our original ring. I was impressed with every step of the process and recommend Joseph's without hesitation.
Maria L. - Seattle, WA - June 2016 - YelpI was thrilled with the high level of customer service I received when I came in for a jewelry repair! Referred to us by a family friend and we couldn't be more thrilled! Definitely will be back.
E S. - Bellevue, WA - June 2016 - YelpAfter 20 years together, my partner and I decided to get married now that it is legal. Joseph jeweler a was listed as an LGBT friendly store in Bellevue, so we chose them. It was an excellent choice. Tony, the person who helped us select our wedding bands, was very knowledgeable. He educated us on fit, styling, and ring care. He was also sincerely interested in knowing us and what we were planning for our wedding. Since they make their own rights on site, we were able to get the precise metals and sizes we wanted, and even tour the facility where the rings would be made. The order was filled quickly, and we are very happy with the bands. Huge selection, friendly and knowledge staff that understand the feelings that go into selecting wedding rings, and high quality. A great find. Highly recommended!
Suzi K. - Bellevue, WA - June 2016 - YelpJoseph's helped me redesign my wedding ring after my husband gifted me a larger center stone for my birthday. I wanted the design to be reminiscent of my original ring but lighten the look of the design while adding a larger center stone. I worked with Andrea and she understood exactly what I wanted to accomplish from the beginning of the process. The design process was straightforward and went very smoothly. I love my redesigned ring and would highly recommend Joseph's (and already have) to anyone.
Alexis P. - London, United Kingdom - June 2016 - YelpThe Joseph Jewelry team are just spot on... out of all the places I went to (Shops in London) I did not receive as good service as this. Its not just that, if you look at the range you will see that If you are really looking for something you can not find anywhere else, you will find it here. I am very happy with what they made for me, and very happy to support a business like this. Thank you.
Lyle L. - Redmond, WA - June 2016 - YelpHad a great experience here designing my engagement ring for the misses. She absolutely loved it! Great experience. HIGHLY RECOMMENDED! The quality of the blue diamond was amazing and the unique, one of a kind, setting swept her off her feet. Thank you Joseph Jewelry and specifically Tony for helping me create this life long beautiful investment!
Stephen P. - Bristow, VA - July 2016 - YelpWhere to begin. I've never had a piece of jewelry created before and I don't have a $10,000 budget but I found the site for Joseph Jewelry and the reviews and after looking at some local (snobby and expensive) options I decided to try with Joseph Jewelry. I designed the ring online and it was shipped to me as I live on the other side of the country. The process is extremely easy to start. I literally wrote what I wanted and they got right back to me. Mine was not hand-drawn or anything, I took a lot of pieces from their vast array of engagement rings. I had my own ideas as well, some of them worked others did not. The people I worked with were always supportive and genuinely interested in my piece and tried to fit everything I wanted in. They never made any disparaging remarks if something I wanted wasn't possible. When I had a question about the size of the ring they sent me a wax model that helped me understand the size and scope of the ring. This is incredibly helpful and suggest you request it once you have a basic design down. The ring is beautiful, I got a really great price on it, and the fact that it is one of a kind is really special to both me and my fiance. The only snag I ran into was that I had some trouble having someone sign for the package once it arrived. For some reason they wouldn't give me the tracking number for the package which I found odd but they contacted the shipper directly for me and in the end I actually received the ring a day early. Highly suggested if you are looking for a well priced, unique piece for someone very special. Everyone who saw it fell in love with it.
Armon H. - St. Louis, MO - April 2016 - YelpThis company is amazing. They designed and built a custom Wonder Woman Engagement ring and Wedding Band that my Fiance' just loves. The designers were easy to work with. They keep you posted thru the entire process to ensure your jewelry turns out the way you want you. And the value you get for the work this company does is amazing. I plan to get my custom wedding band designed here. Thank you Joseph Jewelry.
Ronald T. - West Hempstead, NY - May 2016 - YelpJoseph Jeweler is not just a typical jewelry store but one that has the latest equipment allowing consumers to be part of the production process in creating the perfect dream ring with quality and precision. At first I was skeptical cause after dealing with a number of jewelers on the East coast I have gotten no guarantees that they can create my ring precisely the way l wanted and not to mentioned the double price tag that it came with. We all know how that would turn out if the ring isn't to your satisfaction ( No refunds on custom made jewelry) your pretty much stuck with what you have. With Joseph Jeweler, they will work with you until it gets done right. Try doing this with your local jewelry store. Did I mentioned I never set foot in the store of J. Jeweler, I'm located on the East coast and all was done online. I will do business with them again. To the production team, Thank You for letting me take part in creating my custom ring, it was very exciting to be part of the craftmentship process. Ronald
Monique H. - Mebane, NC - April 2016 - GoogleThe customer service was above and beyond. Words can not begin to express how pleased I am with my experience. Kudos to Andrea, Usiel, Mike, Sean, Vesko and Mor, you guys turns my idea into a masterpiece. I wish you guys could have seen the smile on my fiance's face. With this experience if I need anything custom made I know exactly where I'm going. Thanks for the care and professionalism.
Cameron G. - Big Sky, MT - April 2016 - GoogleMy experience with Joseph Jewelry started on the internet when I was searching for ideas to design a ring. Little did I know that I had hit the jackpot. That this random internet search would turn into a long lasting relationship where I feel like they are my friends! From Bonnie to Mike to Andrea to Danny and the rest of the team... I have never felt more welcome than when I walk through those doors. The quality and excellence of product is right up there as well. Top notch! (And I am a stickler). And that is for anything they do. Whether it be designing an expensive ring (or two) or revamping an family heirloom bracelet or just fixing earrings. They do it all. And more. All with true pleasure. I keep finding excuses to come back and plan to do that for a long time to come. They are the best - hands down! I know I am very lucky to have discovered them.
Sam W. - Bellevue, WA - April 2016 - GoogleRight when I walked in the door, Tony immediately welcomed me with a smile and warm greetings. This was my first experience ever walking into a jewelry store looking to buy so I was a bit nervous but he made the me as comfortable as can be. After looking at possible engagement ring options, Tony even introduced me to some of the team members who will be creating my Fiance's ring to assure that the ring will be in reliable and experienced hands. All in all, the experience was very much enjoyable and I cannot wait to come back with my Fiance to buy our wedding bands.
Sue M. - Redmond, WA - April 2016 - GoogleFrom my first visit to Joseph Jewelry to when I picked up my ring and earrings. I was very impressed with the customer service, communication, full descriptions of design ideas and most of all the end product! Amazing. I highly recommend Joseph Jewelry!
April M. - Morristown, TN - March 2016 - GoogleI absolutely adore the ring that my now fiance purchased from Joseph Jewelry. It was a custom made ring, and my fiance said it came in a timely manner and that Joseph made sure to stay in contact with him and ease his thoughts on everything. We live hours away, so Joseph being able to deliver what he said, WHEN he said, was impressive. I don't believe I have ever worn a more beautiful piece of jewelry in all of my days. I would highly recommend this business to anyone.
Jesse M. - Austin, TX - April 2016 - YelpI couldn't find what I was looking for, and ran across Joseph Jewelry online and gave it a shot. I had used my iPad to draw up what I was looking for, sent it to them, got a quote. They were wonderful to work with and after I made a small adjustment to the initial design, which was not stressful at all. After about 6 weeks, I had the ring I was looking for, perfect in every way. Perfect fit, exactly how I envisioned it, and better than I really thought was possible. It's absolutely beautiful. I couldn't be any happier with it, it was quick, easy, and stellar quality. I absolutely love it.
Nancy M. - Wichita, KS - April 2016 - YelpAfter trying to work with several of my local jewelers to design an engagement ring that would be similar to the engagement ring that I had lost (and having no success), I skeptically turned to the internet to try to find a ring. I scoured the internet for months searching for the perfect ring. When I came across Joseph Jeweler's website, I immediately fell in love with their work! Danny and Renae were fantastic to work with and I am more than pleased with the end product. They were professional, responsive, creative, etc. The list just goes on and on. I could not be more pleased with my new ring. Stunning!
Blakknight2002 - Seattle, WA - April 2016 - GoogleI was completely new to the jewelry buying experience. Being new to the Seattle Area, I had no idea where to even start my search. After a Google search I found Joseph Jewelry with a 5 Star Google rating, so I made the decision to check them out. After arriving to the store, the atmosphere was very pleasant and the staff was extremely friendly. I worked with Tony to walk through all of my requirements for my custom designed jewelry. He was really helpful in refining my requirements as well as making suggestions to make my idea work even better. After getting setup with an account on their website, and getting the team at Joseph started, an artist sketch of my custom design was ready in a matter of days, which was excellent since I was on a tight schedule. Tony communicated to the artist a slight adjustment to the center gem in the artist sketch that meet my expectation and I was ready to see the ring layout in the CAD drawing. Usiel provided me with an amazing CAD drawing that was even better than what I imagined. He even worked with me to make sure alignments of the rings would work when it is placed on a finger. I was so happy with the way it turned out I was ready to go to production. My ring was ready ahead of schedule which was just perfect for this being my first experience. I would highly recommend anyone looking to do custom work or just looking for a fine piece of Jewelry to check out Joseph Jewelry. I hope this review encourages more people to shop here. Thank you Joseph Jewelry for making this first time experience one to remember. I will definitely shop with you again. Signed A very happy and satisfied client
Phillip L. - Russellville, TN - March 2016 - GoogleI highly recommend Joseph Jewelry. I had a custom engagement ring made and they were very helpful through the whole experience. Quick to respond to messages and very polite and helpful over the phone. I'm glad I made the choice to have my ring made with them. The ring came when they said it would and looked exactly like it was supposed to. Everything was perfect and my fiance loves it!
Julie P. - Seattle, WA - March 2016 - GoogleThe staff at Joseph's was amazing. We came in with pictures and ideas for a ring and from start to finish they exceeded our expectations. We had a budget and they respected that and always treated us like we were their most important client. Their system of drawing and casting the ring put me at ease that I would love the finished ring and I was right. They ordered special stones and let us choose what we liked. The whole experience was beyond exciting and we will go there again for all our jewelry needs. I now have a one of a kind ring that I am thrilled with and within our budget. Thanks Joseph's.
M Isabel - - February 2016 - GoogleThis was the only jeweler we could find who had anything I really liked. Their selection of vintage and antique jewelry is amazing. My husband purchased my engagement ring from them online, and they were very easy to work with, they answered all of his questions, and respond very quickly. We will be buying more from there. I love them!
Thomas B. - Seattle, WA - March 2016 - GoogleExcellent service, incredibly responsive to all forms of communication. Really happy with the final product - exactly as specified!
Theodore L. - Bellevue, WA - February 2016 - YelpJoseph Jeweler is THE BEST! I worked with them to design my fiance's engagement ring and couldn't be happier with the entire experience--from working with the staff, to the design and fabrication process, and of course the ring itself. Danny and the rest of the team are true professionals: knowledgeable, attentive, and just plain fun to work with. They have an amazing selection, expert designers and jewelers, and a state-of-the art fabrication shop on-site. Their web-based design portal lets you communicate with the design team directly and allows you to share ideas, images, etc so you can move from concept to finished design quickly. And the results are amazing! My fiance LOVES her ring! Not only does she get so many compliments on it, but we both still catch ourselves just staring at it and admiring it more often than we'd like to admit ;) And of course price matters. I didn't know what to expect, especially for custom jewelry and given their impeccable reputation. But it was a tremendous value! Like I said earlier, I couldn't be happier with this entire experience, and would wholeheartedly recommend Joseph Jeweler. In fact I can't stop raving about them to anyone who'll listen :)
Kristin S. - Bellevue, WA - February 2016 - YelpMy (now) husband brought in a photo from my Pinterest page of a ring I liked. He worked with the team at Joseph Jewelry and they created a ring that was even more amazing than the one on Pinterest. If you are looking for a beautiful custom ring with the highest quality, don't go anywhere else!
B. N. - Redmond, WA - March 2016 - YelpWonderful design and follow thru with the perfect wedding ring for my wife to be. I can't say enough positive things about this place.
Glenn B. - Seattle, WA - March 2016 - YelpWe went to Joseph's to have a new custom wedding ring designed for our 13th anniversary. They created a beautiful platinum ring and etched it so it perfectly matched her engagement ring. We picked it up today and are thrilled with the workmanship. Also the experience dealing with Joseph's was great. They were very responsive throughout, and made sure we were happy customers!
A W. - Irvine, CA - February 2016 - YelpWhat a truly remarkable team. The very best in customer service and such beautiful attention to detail. My fiance purchased my ring from here and I knew it was the place to go to design my wedding band. The entire team was wonderful during the entire process, especially Bonnie who answered all of my questions and made sure to get my rings back to me on a tight timeline. We are blown away by the craftsmanship and pride that Joseph's Jewelry has. If you're looking for something unique or help to make your vision come to life this is the place to do it!
Elaina F. - Seattle, WA - February 2016 - GoogleI've now had 4 custom pieces made at Joseph Jewelry. They are all fantastic. The latest a redo of my husband's wedding ring for our 15th wedding anniversary - I just picked up the finished ring yesterday. We had the ring redone once before (upgrading the center stone) at another jeweler. We weren't happy with the outcome, and I was nervous to try again. The new ring was perfect! Renae, our designer, was very patient, doing several drawings, answering all my questions. Danny gave great advice so I'd get just the look we had wanted in the first place. It couldn't have come out better! We've used another very well-regarded custom jeweler in Seattle previously - Joseph's work was superior, and a better value. We won't be going elsewhere in the future!
Ted L. - Lake Oswego, OR - February 2016 - Facebook PostJoseph Jewelery is THE BEST custom jeweler! I worked with them to design my fiance's engagement ring and couldn't be happier with the entire experience--from working with the staff, to the design and fabrication process, and of course the ring itself. Danny and the rest of the team are true professionals: knowledgeable, attentive, and just plain fun to work with. They have an amazing selection, expert designers and jewelers, and a state-of-the art fabrication shop on-site. Their web-based design portal lets you communicate with the design team directly and allows you to share ideas, images, etc so you can move from concept to finished design quickly. And the results are amazing! My fiance LOVES her ring! Not only does she get so many compliments on it, but we both still catch ourselves just staring at it and admiring it more often than we'd like to admit. And of course price matters...I didn't know what to expect, especially for custom jewelry and given their impeccable reputation. But it was a tremendous value! Like I said earlier, I couldn't be happier with this entire experience, and would whole-heartedly recommend Joseph Jeweler. In fact I can't stop raving about them to anyone who'll listen.
Cheryl K. - Dana Point, CA - October 2015 - YelpAbsolutely love Joseph Jewelry! When I couldn't find a jeweler in CA I trusted with the redesign of my 100 year old family art deco ring, I reached out to Joseph Jewelry in Bellevue. Joseph had made 3 magnificent rings for me over the past 20 years, which I love. The process even out of state was super easy, and their nifty online system of approvals is easy to use. Usiel, my jeweler did a fabulous job and the ring is perfection! I wouldn't change a thing. JJ is a jeweler for life!
Taryn and Michael M. - Seattle, WA - October 2015 - YelpJoseph Jewelry was the last place we went to while searching for an engagement ring. We probably went to over 20 different jewelry stores before finding them. I wanted a skinny petite band and couldn't find one anywhere. Going into Joseph jewelry we found the perfect band. They worked with us to find a great diamond around our price range. They had the ring ready just in time for our engagement in California. We couldn't be happier with their service. They also made a custom wedding band that matches the ring perfectly. Thank you Joseph jewelry for such amazing customer service and quality work! -Michael and Taryn McDermott
R. J. - San Diego, CA - October 2015 - YelpMy now-fiance worked with this store for several months to design a custom engagement ring that had a classic touch but also incorporated his own ideas and designs. They were incredibly responsive in meeting his needs and offering ideas, feedback, and support. Even when he was traveling for several months for work, they were able to stay in touch with him and send updates. All members of the staff went above and beyond to make it a positive experience from the beginning stages of design to the final sizing. We would recommend this jeweler without hesitation and plan to go back to them for the purchase of our wedding bands. As an additional note, they only use conflict-free diamonds and procure their stones in a responsible way while maintaining some of the highest quality diamonds available.
Justin T. - Seattle, WA - January 2016 - YelpI think multiple years of 5 star reviews on Yelp speaks for itself, but I do want to thank Andrea, Bonnie, Danny and others who assisted us during our ring design process. I couldn't be more pleased with the product, the value, and the amazing service. We checked out a few stores in downtown Seattle before discovering Joseph Jewelry, and the difference in atmosphere was night and day. Every single Joseph Jewelry employee we worked with was friendly, patient, professional, and truly customer-focused.
Miriam C. - Seattle, WA - January 2016 - YelpDanny and team did an excellent job translating our vision into a beautiful work of art that we are proud of and will treasure always. Danny and team provided us with excellent service, care, creativity as they worked with us to design our rings. We also appreciated their level of patience as they responded to our numerous questions. We never felt like we were being rushed. We have since referred two friends to Joseph. We trust their service, care and creative expertise.
Jamie W. - Alexandria, VA - February 2016 - YelpUnbelievable quality product and team!! When shopping around for something a little different or trying to find the idea you have in your head in a store is challenging to say the lease. I was fortunate enough to stumble upon these folks on a Google search. I wish I had the opportunity to go to the store to see their products and all they offer and could do, that wasn't going to be possible with living on the east coast. Their catalog, descriptions and pictures do an excellent job of being able to see their work. When ordering the big thing to know is ring size! They can do anything you want for a custom fit. After that it's a cake walk. They do an excellent job of communicating with you and making sure you get what you want before production starts. They offer 4-5 different metals to choose from. I have a attached a picture of what I picked out and what I got. The ring was very lightweight and not as thick as I was thinking. I chose palladium instead of platinum which is probably the reason why. It is a comfortable wearing ring. I am over the moon with what I received and would do business with them again in a heart beat.
Matthew E. - Tumwater, WA - February 2016 - YelpAbsolutely fantastic experience designing my fiance's engagement ring! Working with Pascale and Bonnie through multiple design iterations was an incredibly enjoyable process. I provided multiple examples of what my fiance liked, what she liked and disliked about each one. Then after we had already gone through a few designs I completely changed it up and worked with an existing design. The huge change didn't phase them at all and they kept the same design notes in the customization process. Not only did they do all that, but they put a rush on the design when my fiance decided she wanted to visit the store. She had no idea that we were in the process of designing a custom ring, so Bonnie & Pascale created a fake project to show her using the design we had. Overnight Bonnie did the CAD & 3D model to show my fiance in store. They all went above and beyond, helping to refine her tastes better than I ever could have done myself, even as far as having Joseph bring out the two diamonds (Ideal Square and Princess) to "show her the difference" without her knowing it was her deciding which would be in her ring. During the visit and all the way until I told her the background after proposing my fiance had no idea what was going on. They put a rush on the manufacturing, too. Couldn't have possibly been happier with the entire experience. Very professional, flexible, understanding, and always on board to to make not only the ring perfect but the entire experience of design through proposal. Couldn't recommend Joseph Jewelry any more strongly.
Eric S. - University Place, WA - February 2016 - YelpI can't say how satisfied my wife and I are with the work that we have received from Joseph Jewelry. I was gifted a diamond from my grandmother for my wife's engagement ring and thoroughly enjoyed and appreciated the work that was done to create a custom ring that matched my wife's taste. The entire process was secret from her, but I was able to come to the store and pick through various designs and send pictures of rings that she had liked. Joseph Jewelry combined all of these ideas to create a ring that she loves. After our engagement, we returned to Joseph Jewelry for both of our wedding rings. My ring was pretty standard, but her wedding ring was again custom to made to fit the curved band of the engagement ring' we couldn't be happier with the results. I will definitely being going to Joseph Jewelry for any of my jewelry needs in the future!
Andi V. - - February 2016 - GoogleMy experience with Joseph Jewelry was fantastic! They helped us create a beautiful custom wedding set, and didn't even blink an eye at our rather unusual request. We came in with an idea for designs, and they helped us figure out exactly what it was that we wanted. They responded to questions and requests quickly and were very helpful. I couldn't be happier with my experience or the result :)
Thomas D. - Renton, WA - February 2016 - GoogleMy expectations were exceeded even after reading all the other great reviews. Top notch service and skill!
Tanner H. - Kirkland, WA - January 2016 - GoogleTerrific customer service and quick responses to questions. Very professional.
Kelsey S. - Tacoma, WA - January 2016 - The KnotMy husband took the wedding ring that his grandmother gave to him to Joseph Jewelry to create my engagement ring. The ring designers were able to take his suggestions and requests and made a beautiful and one of kind platinum halo style engagement ring that features a beautiful emerald cut diamond from my grandmother in law's wedding band. We also purchased his wedding band and had my wedding band created here as we felt that the staff were accommodating and welcome and that most importantly the product is high quality and incredible. Anyone who has a stone or family heirloom that they want incorporated into beautiful updated piece of fine jewelry should definitely visit Joseph Jewelry!
Sharon R. - California - February 2016 - Joseph Jewelry-Client TestimonialI have only the highest regard for your team and their efficient, professional yet warm and friendly service. If I lived in your area, believe me I would be doing all my jewelry business with you. The product is exactly as described, and the experience was perfect.
Camille B. - Tacoma, WA - January 2016 - GoogleMy fiance just proposed with a gorgeous custom engagement ring from Joseph Jewelry. It was too big so we went back to get it re-sized. The store itself modern and warm. Danny immediately recognized my fiance and jumped to help us. He even remember we lived an hour south so he had the ring re-sized in less than an hour instead of having us come back at a later date to pick it up. Overall a great experience and my ring is perfect. I plan to return to Joseph Jewelry and get our wedding bands made here.
Arlene H. - Berkeley, CA - January 2016 - YelpLove this place! Short story: We custom made my engagement ring and band (jacket) here. We modeled it from my grandmothers ring to start. We were so happy with the results we had the grooms band made here as well. Long story: We live in California but my fiance's family is in Seattle. We were first intrigued when we found a ring that looked similar to my grandmothers ring that I was trying to copy for my engagement ring. Then I noticed they make jewelry from scratch!! None of this "custom" that isn't really custom (pick a stone and setting). These guys will work with you to make the ring of your dreams. We started by visiting their store over the Xmas holidays and giving them a down payment. Then from California we started communicating through their website's messaging service. I sent the designer (Renae's awesome) a picture of my grandmothers ring, a few pictures from their website and a few from my own research. The designer then makes a cad like model of the ring. You get to work with them to tweak it to your specifications. They'll send you new screen shots of the model with every tweak. When you're happy with the model, they'll send you a 3/4 size 3D printed copy of the ring in the mail for you to feel and get an idea of the design in person. If you want to wear it you'll have to request a full size copy instead. Once you're happy you give them the go ahead to make the ring. A few tips: send pictures of what you want as well as sizes Make sure you're completely happy before they make the ring Don't guess on your ring size Wider rings (for jackets) need larger sizes
Christopher M. - Tacoma, WA - December 2015 - YelpJoseph Jewelry is truly the highest quality the jewelry business has to offer. I recently came to Joseph to design my fiance's engagement ring and the whole process, from initial meeting to final product, was impeccable. The owner took the time to understand exactly what I was looking for and was very flexible with my time-frame. They kept me updated through every step of the production process and when I came in to pick it up, took the time to walk me through the shop and introduce me to the people who had played a part in creating this very special piece of jewelry. The final product was amazing--truly the most unique and yes, shiny, piece of jewelry I've seen. My fiance was blown away. I highly recommend Joseph for everything from birthday gifts to engagement rings.
Kelli G. - Canton, TX - December 2015 - YelpThe reason I chose Joseph Jewelry was because of their web site, great customer service, and the ability to make custom designs. When I started off looking for an engagement ring for my fiance, I looked everywhere for a ring that both my fiance and I liked. I found the perfect vintage Victorian era ring (fiance approved) however, being vintage, only one was available and of course sold before I had a chance to buy it. However, I decided a custom made ring would be better suited for us, since it wouldn't need to be resized or refurbished. The custom ring also had the benefit of looking vintage, but with all the durability of a new ring. We're from Texas, so at first I started looking in shops in Texas. I found several in Dallas and Houston, one never responded to my email and the other answered very quickly. At first the shop was very enthusiastic about my idea, but as I asked more questions their responses got slower and slower. They didn't tend to really answer my questions, and the messaging system was a pain to use so I ultimately started looking at shops out of state. I found Joseph Jewelry by accident, but I found their site to be so much easier to navigate than others. Their messaging app was also way easier to use than the previous shops I had worked with. Their message starts with this prompt: List: To begin your new design, 1. Please describe your ideas of what you would like to create. 2. What is your budget for this project? 3. What is the finger size for this project? 4. What type of Gemstones would you like to use? 5. What size Gemstones would you like to use? I had uploaded some pictures of the vintage ring I had found, and answered all the questions. Within an hour Joseph (the man, not the shop, the actual man), whereas the other place I had tried took a week to message me. He simply said, "Hi Baylor, we can recreate a ring that looks identical to images 1 and 2, we can even make it look better." and asked. "Do you want to get started?" The rest was even easier. Everything I asked for, they did and they offered advice if something I wanted might not have been the best idea. When we got the ring priced up, they asked for down payment on the ring. I had to wait about 7 months before I could pay the down payment, but when I was ready, I messaged them and they responded quickly, like normal, I payed, and every thing was a go. After the down payment was payed, I had the ring in my hand in a little over a month. In that month before they started working on it, their designer, Usiel, sent me a 3D PDF file of the ring so I could see what the ring was going to look like and if anything needed to be changed. If I wanted to see how something looked he would change it and send it to me, normally within 5 hours. As soon as I was satisfied, with the way it looked, they put the ring into production. As the ring was being made they would send me updated photos. When the ring was finished they sent me some very nice digital photos of it and shipped it to my address for free. The ring arrived in a little box that said, "Joseph Jewelry" on it and along with it there was an envelope with an appraisal and a pamphlet with all the info about the diamond. We've been extremely satisfied with the purchase.
Joseph A. - Seattle, WA - October 2015 - GoogleJoseph, Pascale, Usiel and the rest of the team are the gold standard in the area. They provided an amazing experience from start to finish. I had a custom ring that I needed to be complete in a somewhat timely manner and they never once sacrificed quality. The end result is a beautiful ring that my fiance could not be happier about. Everyone I met and/or spoke to at Joseph's was top of the line!
Zeina H. - Woodinville, WA - October 2015 - GoogleMy fiance customized an engagement ring at Joseph's, and I could not be happier with the result! They were so amazing to work with, and took so much time to make it perfect. I wanted a very specific design, and a unique gem stone. They worked tirelessly to find exactly what we both envisioned. I am SO happy with my ring -- it's my favorite possession and I thank the team at Joseph's for their support/help with this milestone in our lives.
Craig G. - Bothell, WA - December 2015 - GoogleExcellent experience! From the low pressure atmosphere, to the vast inventory, and the endless possibilities. Danny served us and he took the time to help us discover what we wanted. It was a delightful experience.
Matt K. - Everett, WA - November 2015 - YelpI designed and purchased my fiance's engagement ring here. As a fairly young, first time jewelry shopper, I was understandably nervous. Though I did some research online for styles and prices, I wasn't quite sure what to expect. The staff at Joseph Jewelry did a fantastic job taking care of me. From the moment I walked in, they were very friendly, answered my questions, explained the pricing and what factors went into it, and helped me design a beautiful ring. My fiance and I have since returned for the first biannual checkup, and once again, the staff were friendly and swift. I couldn't be happier with the ring or their service.
Josephine C. - Kirkland, WA - November 2015 - YelpI worked with Tony, Renae and Mike on the ring setting for my 30th wedding anniversary. They are truly professionals. Can't say enough good things about them. I will definitely use them again.
Jon H. - Seattle, WA - July 2015 - YelpJoseph Jewelry is the BEST in all of Washington! If you don't believe me, go there and see for yourself. I had my fiance's ring made there when I came home from a deployment and it came out absolutely gorgeous. Joseph helped me design an amazing 1 ct diamond solitaire ring with diamonds all around the band and it shines so brightly. My fiance loves her ring so much and finds that it shines brighter than a lot of the other rings she has seen out there. She gets compliments all the time. Just within the last month I had my wedding ring custom made there as well and I love it. Joseph and his entire team provide superior skill and knowledge in their trade, not to mention that they use cutting edge technology to design the perfect piece for you. Their customer service is great. Their team builds a great rapport with you and communicates with you throughout the whole process from start to finish. For an enjoyable, stress free experience check them out. This IS and WILL continue to be my go to spot for any jewelry purchases in the future. Thanks for all the ring cleanings B.
Apple W. - Bellevue, WA - December 2013 - YelpMy now-husband and I had been ring shopping at a few other places before finding Joseph's. After our first visit in 12/2011 I knew we found the right place to create our beautiful and eternal wedding rings. Everyone (Bonnie, Ryan, Danny and Joseph) in the shop are wonderful, kind, patient and knowledgeable. We really enjoyed working with them to create a custom ring, and I was assured throughout the process. I have also been taking advantage of their free cleaning service offered to all of their customers. I bring my rings in every six months and they make them sparkle. I highly recommend Joseph's and I am confident we will be customers for life.
Donna S. - San Rafael, CA - October 2015 - YelpIt's still incredible to me that I googled "image engagement ring engraving solitaire" and found an image of a ring I really liked online, then followed the post to the Joseph Jewelry website and fell in love with another one of their customized designs. But, I had misgivings about buying a ring online without ever trying it on. When I hit the "location" button, I couldn't believe my eyes--they are based in Bellevue! I was headed to visit family in the Seattle area about a week later. Once at the store we were helped by Andrea who was patient, knowledgeable and helpful, but since my favorite design was customized, they didn't have it in stock. Their willingness to make up a wax model before we left town 24 hours later made all the difference. The rest of the online process of changes, special requests, approvals and shipping went very smoothly. After college, I worked in the jewelry business and it was so great to see how the folks at Joseph Jewelry were professional with a focus on great design and good customer service. I recommend them highly!
Erica P. - Philadelphia, PA - June 2015 - YelpMy fiance and I got my engagement ring and wedding bands here and we absolutely love them! We both wanted something custom-made and unique. Even though we are from out of town, correspondence with the Joseph Jewelry team was super easy and their responses were very timely. We were able to make a trip to the store in person to see the wax molds and had a great time in the store. Bonnie worked with us to perfect our design and had a great eye for what looked good and gave great design recommendations. I would recommend Joseph Jewelry to anyone looking to get away from cookie-cutter rings. Even though I ended up getting a classic setting (in my opinion), I think my ring still has certain details that I wouldn't have been able to get anywhere else. I will definitely be going to Joseph Jewelry for all my future jewelry purchases!
Shon C. - Seattle, WA - February 2015 - YelpMy fiance's review: I started the process with Yelp and chose Joseph Jewelry initially because of their strong reviews. I knew I wanted to create a custom ring. Having something unique was critical to my experience. Working with the staff was amazing. Andrea and Danny were extremely knowledgeable and helpful. Not only did they have an amazing selection of stones, but they were able to have some brought in as well just to make sure I got exactly what I wanted. They were attentive to my needs and clearly listened. The clincher was the process they have for customizing the ring. I was able to propose using the stone I had selected as they set it into a solitaire ring for me. Afterwards, they helped us both customize the ring. Amazing! My review: The diamond center stone my fiance selected was absolutely gorgeous. I've always wanted a unique wide-band setting, so I was thrilled to work with their designer Bonnie on creating. Bonnie did a fantastic job of taking my photo samples and ideas and pulling everything together. The CAD drawings and wax mock up helped with creating a detailed visual of the final look. I was told the setting would be ready within 3-4 weeks. It was ready in less than three. My fiance and I were blown away when we saw the ring. It was beyond our expectations. Being the first step in our engagement, Joseph Jewelry really helped set the tone. From start to finish, our experience was truly incredible. We highly recommend Joseph Jewelry!
Mitchell S. - Bellevue, WA - July 2015 - YelpI bought our wedding sets here and we love them. We couldn't be happier! They are all professionals and do not try to haggle anyone. The jewelry is all custom and gorgeous. They are worth stopping in and seeing what they have. If you do, you'll fall in love with their designs.
Alli K. - Seattle, WA - November 2015 - YelpMy fiance and I first worked with Joseph Jewelry when we were shopping for our engagement and wedding rings. They were so helpful in helping us create one of a kind designs that I knew exactly where to go when I had a special project to work on. Recently the team at Joseph Jewelry helped me design a ring in honor of my late aunt and it came out perfectly. It's more than I could've asked for. They helped me incorporate some of my aunts jewelry into my new ring and it's the perfect collaboration piece. Thank you to everyone at Joseph's for your wonderful help and customer service!
Mike D. - Hoboken, NJ - November 2015 - YelpJamie could not be happier with her engagement ring from Joseph Jewelry! Danny was a true professional throughout the process and I could not have asked for better customer service from his team. Renae displayed unparalleled attention to detail in addressing each and every aspect of the custom setting and designing the engagement ring of my fiance's dreams! They were able to make a very stressful process nearly seamless. I would absolutely recommend Joseph Jewelry and Danny as the first stop in choosing a jeweler who you can trust and is focused on outstanding customer service. A big thank you to Joseph Jewelry, Danny & the rest of the team for creating an unbelievable experience and product. Mike Dill Hoboken, NJ
Steven L. - - October 2015 - YelpI seriously have not had better customer service in my life than I had with the folks at Joseph Jewelry! The entire experience when looking for that perfect engagement ring can be somewhat intimidating, especially for first time buyers. I had shopped around at a few different places before coming here, and I couldn't find anything that I liked, let alone a shop I felt comfortable going into. Every other place I went to the employees would jump on you as soon as you opened the door, and would hover around you making the entire experience fairly uncomfortable. While the folks at Joseph Jewelry obviously say hi when you walk in, and asked you if they could help with anything, they didn't stand over my fiance and I as we browsed. They polity waited for us to ask for help, and when we did they made it so we felt comfortable and not rushed in the process. Andrea was the person who initially helped us, and she was so nice, and very knowledgeable about each piece in all the cases. We looked at quite a few options, but when my finance found the ring, that was it. What I found to be different about Joseph Jewelry was that they could customize everything about the ring, and they can actually work around your budget, not just say they can unlike of some other places I had been to. Once you find the ring, it comes time to customize it and this is where Joseph Jewelry, in my opinion differs from other Jewelry stores. Finding the ring is just the beginning, it's after that where they truly shine. You sign up for an account with them, which is what you use to message back and forth with the person doing the customization, I had Usiel. Usiel was amazing, he truly embodies the meaning of customers service, and going above and beyond a customers expectations. They start with taking what you talked about with the sales associate, and create a CAD rendering of the ring. They then send you a message through the account you set up before hand with the renderings and you either approve, or reject the design. In my case I 100% approved the design, it was beautiful. However, my fiance didn't know that I had started this process and started talking about changes she would have made to the ring about 3 days into the process. When she tried the ring on initially she did so with the corresponding wedding band, which was a little thicker than the actual engagement ring. Usiel was great, didn't even question it, or push back, he just said not a problem and sent me another CAD rendering with the changes. We messaged back and forth the entire time, and he kept me up to date with everything. Words cannot truly express my how happy I am by choosing them. The ring came out gorgeous, and my finance was blown away when she saw it. We'll be 100% coming back for both our wedding bands closer to the wedding. I know there a countless jewelry store options to choose from, but if you take anything away from reading this review please go there first, I promise you, you'll be blown away by your experience there.
Tia S. - Spring, TX - September 2015 - YelpJoseph Jewelry helped my husband to refinish my heirloom engagement band and create my custom wedding band! They did an absolutely incredible job and provided excellent customer service to us throughout the process. I was currently living out of state at the time, but they kept me up to date with electronic representations and status updates. They made the process fun and easy for us. Danny and Andrea are wonderful and were extremely helpful. We will be lifelong customers of Joseph Jewelry!
Karin N. - Renton, WA - October 2015 - YelpI purchased a wedding ring to replace mine that was lost. The selection and design process were seamless. I was very impressed by the craftsmanship of the jewelry and the selection of rings was amazing! I had some idea of what I wanted but wasn't completely certain so it was great to see all the options available and then customize them to the specific ring that I wanted. Everything proceeded on time, loved the wax ring rendering that was developed and my ring is gorgeous! I couldn't be happier! Thank you Joseph Jewelry!
David S. - Somerville, MA - October 2015 - GoogleI got my fiance's engagement ring from Joseph's recently. The process was extremely simple. Their website is beautiful and easy to navigate. I was looking for a post-modern-style ring with sapphires, and after a few minutes of searching, I found the perfect ring. Ordering was a simple process and the customer service was very helpful in guiding me through the details, answering my questions promptly and keeping me up to date with how the status of . They shipped the ring on time and with a discrete return address. The final product was even more beautiful than I could have imagined. My fiance LOVES it and can't help but show it off.
Nicholas S. - Mount Vernon, IN - September 2015 - Facebook PostI helped design this! Couldn't be more satisfied with Joseph Jewelry!
Olga P. - Boynton Beach, FL - August 2015 - YelpThis place is a *gem*. I'd done some preliminary engagement ring shopping on my own to see what I liked and while there are some beautiful styles out there, I never found anything I could commit to, be it the style, or the price, or the lack of variety. I knew I didn't want a diamond, as I am not fond of the diamond industry and my (now) fiance's budget wasn't massive, so we did some research and decided that a moissanite would suit us perfect. But not many stores have moissanite, which led us to Joseph; I'm so happy it did. We've only worked with Andrea, but if she's the face of the team, then all of them must be wonderful. This is the only place we went to together and it was all we needed. Andrea was so patient and full of wisdom and guidance while I was trying to find a style I liked (I tried on almost every style in the display). Alas, we found it! The best part was we could do whatever we wanted with it, which turned into rose gold with a Moissanite center stone. I couldn't be happier. Also, their financing options are fantastic, but my fiance would be better to comment on that. Follow up a few months, I needed to get it resized. I just took it in on Saturday, the resizing wasn't actually covered by my warranty but Andrea said they would cover it anyway! Of course, I forgot that I need it for a trip out of town this week, so I had to ask them to have it ready a little faster, to which the response was "no problem!" Couldn't be happier. If you aren't sure what you want or want something different, go here. In fact, whatever the case, just go here. ;)
Chris L. - WA - August 2015 - GoogleKnowledgeable, professional, and quality work!
Arthur E. - Issaquah, WA - September 2015 - GoogleI went to Joseph Jewelry because of a recommendation from a friend of mine. They are incredible. Not only were they incredibly easy to work with, but their customer service, attention to detail, and intuitive and advanced online platform were phenomenal. I've never been to a jewelry store where they print 3D models of the jewelry you are looking to purchase, or even can provide such accurate renderings during the process. I first went in to get a surprise engagement ring for my fiance. They crafted a stunning piece that she absolutely loved. In addition, they helped me figure out how to get insurance, and supplied me with all I needed for my proposal. Just a month ago we went back to get our wedding rings designed and it was just as smooth and easy as when I had come in. They remembered me and have taken care of us ever since. We will be going here for all of our jewelry needs from now on.
Matt G. - Seattle, WA - September 2015 - Googlef you are going the route of buying a custom setting, this is undoubtedly the place to go! I am a designer based in Seattle, and I feel like I had to have been a high-maintenance client for these guys. Regardless, despite the tedious ideas and notes I communicated through drawings or paragraphs of description, the team at Joseph Jewelry was completely patient with me through the process. I felt that I was truly in great hands while dealing with Joseph Jewelry. A customized engagement ring can be a daunting process to dive into, but it was made completely manageable with the help of their team. Lastly, Joseph Jewelry's team of designers really are on point. I would absolutely recommend working with Usiel if you have the opportunity. He is patient and extremely thoughtful; moreover, his principled approach to design made me feel completely confident in his opinions.
June R. - New York, NY - September 2015 - GoogleNo complaints here. Compared to the service we get shopping in the diamond district in NYC, your company offers the best services without a doubt. Andrea and the team were great. We are happy with our purchases. Thanks again and will definitely recommend.
Ella S. - Renton, WA - July 2015 - FacebookLove the the work Joseph Jewelry in Bellevue on Old Main! Joseph and his designers worked with me to make my "family ring" special with cool colors and the center European cut diamond handed down from my family......"no longer in a box!" I highly recommend working with this team as they are professional, personable and more importantly very well communicate via online with email and provides updates, cad drawing, pictures and take a great finished work video and pictures so that I can keep on record! Check the website out you'll see other creative artistic jewelry!
Lauren K. - WA - June 2015 - Review.ioMy fiance had my engagement ring custom made from Joseph last year. I have been wanting to make it a little bigger but it's a very beautiful VERY detailed ring and I was nervous it wasn't going to be possible. On Saturday I met with Joseph and he told me he would take a look at it and let me know in a few days if he would be able to do it. I left expecting a call on Monday. An hour later I got a call saying my ring was done and to come get it. My ring is now a little looser and fits much better and you can't tell it was changed at all! And without me asking they cleaned it making it look brand new like the day my fiance proposed to me. I have had my ring cleaned before by another jewelry store but no other place has made even the metal shine so much. Thank you!
Master BJ Singletary - - June 2015 - GoogleJoseph Jewelry provides exceptional service, design and operates with incredible integrity. I went to Joseph's with a design concept but not truly knowing exactly what I wanted. Bonnie, my designer walked me through the process and took all of my feedback to create a ring that I absolutely love. I get complimented on the ring almost once a week and I can't stop looking at it myself. I would highly recommend Joseph Jewelry for any jewelry needs you have. They will take the time to ensure you are satisfied and do what it takes to make certain you are happy. Go see them!
Frank A. - San Antonio, Texas - June 2015 - YelpDefinitely the best jeweler I've been to. I went to a few jewelers before this one and this one was not only the most affordable but had the best customer service. I was looking for an engagement ring for my fiance and when I saw the ring from Tiffany's that she loved I had Joseph Jewelers create it at a fraction of the cost. The process to make the ring can take a few weeks but I was glad to know that it was going to be 100% custom PLUS they let you know how your ring is doing through every step of the process. If you've ever seen a ring that you love I recommend you go here first to see how they can help you.
Sally W. - Bellevue, WA - June 2015 - YelpIt took over five jewelry stores before I was directed to Joseph Jewelry by a good friend. I am so glad that she referred me to them! My husband and I were looking to have a round cut diamond eternity band made for me for our 10 year anniversary. We wanted something really special made and reached out to Joseph Jewelry where we met Michelle. She was so helpful in walking us through the process of having my custom ring made. We thought the price was quite reasonable for the work that would be done and we liked that it was done right on the premises (a couple of places we visited had to have the setting done elsewhere, outside the U.S.). Every step of the process, the team at Joseph Jewelry kept us updated and delivered the ring much earlier than anticipated. The ring is absolutely gorgeous! At 5.5 ctw and set to perfection, it is a real stunner. I hope you will consider this wonderful jeweler if you are ever looking to have a special piece of jewelry made! I would highly recommend! Thanks Michelle and the team at Joseph Jewelry!
Matt M. - Knoxville, TN - May 2015 - Review.ioI completely enjoyed my experience with Joseph's. From my initial inquiries to receiving the custom designed ring, Joseph's communication was fantastic. I never felt any pressure, unlike several other places I looked. With Joseph's, I always felt like I was in charge of a team that was working very hard to deliver exactly what I wanted.
Erin W. - Redmond, WA - May 2015 - Review.ioEveryone we worked with at Joseph Jewelry was top notch. They provided attentive service without any sales pressure and really listened to what we were looking for. Ultimately we are very happy with both wedding bands and would recommend Joseph in a heart beat!
Alan C. - Bellevue, WA - May 2015 - GoogleAs a long time customer of Joseph Jewelry, I again had the opportunity to work with both Danny and Joseph. As usual, they went out of their way to take care of my needs in their professional and courteous manner. Whether buying or creating a new piece or repairing a sentimental piece of jewelry, I know I am receiving the best value and experience from Joseph Jewelry.
Katie R. - Alliance, OH - June 2015 - GoogleI worked with Joseph Jewelry strictly through email since I live in Ohio. They made a diamond and sapphire wedding band to match my engagement ring. Without ever seeing my engagement ring, they made an impeccable match and the set looks just like it was made together!! Beautiful work! All through the process, the email communication from their group was perfect! I always felt valued and as important if a customer as one who had walked through their door! I'm completely satisfied with their workmanship and professional interactions. I will definitely recommend them to anyone.
Brian Y. - Memphis, TN - June 2015 - GoogleAfter several months of searching, I opted to have a custom ring. The design process was as smooth as I could ever ask for. I explained in detail the kind of ring I wanted, some of my questions, as well as some of my logic for preferring moissanites over diamonds; the employees and Joseph Jewelry took time to help me resolve some of my concerns (e.g., color difference between untreated vs. C&C Forever Brilliant vs. Amora moissanites) and give me their opinion on options. The whole process took several weeks, but I'm happy with the result, and Joseph Jewelry was never pushy in order make a quick sale. They made a happy customer.
Britt E. - Seattle, WA - August 2014 - Wedding WireWe love Joseph Jewelry! They made my perfect engagement ring.
Kyla L. - Seattle, WA - May 2015 - Wedding WireFor anyone looking to create a custom ring, this is the place to go! My fiance found a picture of a ring that he wanted on the internet and we could not find ANYWHERE to buy it. After searching places for custom ring design I stumbled on Joseph Jewelry and was so happy that they were just down the road from us. I emailed them the picture and they said it should be no problem to create it and told us to come in whenever to get the details figured out. When we went to their store the employees couldn't be more helpful. They wanted to make sure that we had EXACTLY what we wanted. After a half hour or so we had finalized all the details. Anyone planning a wedding knows how expensive they are and I was worried about paying for the ring and financing yet another thing. They explained to me that I could make payments on their website whenever I wanted and when half of the payment was received they would create the CAD design and send it to us to make sure it was correct. Then the would create the ring. When the final payment was made we could come pick it up. It was so simple and wonderful! We picked the ring up and they had to make one small change that was done that very same day. The ring looked better than we had ever expected! I only wish we would have visited them before purchasing my engagement ring! :)
Sarah K. - Thibodaux, LA - May 2015 - Review.ioI was a little apprehensive about using a jewelry store that I found online and paying so much up front, but it was definitely worth it!! They were incredibly friendly and prompt with their replies. The ring was designed and crafted exactly as I had pictured. Excellent quality! Thank you!
Kenneth B. - Bellevue, WA - April 2015 - GoogleJoseph Jewelry did a nice job setting a black opal I purchased in Australia. They designed a pendant with diamonds for my tenth anniversary gift. Thank you!
Tyler V-C - Seattle, WA - April 2015 - GoogleI've visited Joseph Jewelry twice now and I can't recommend it highly enough. I bought my wife's engagement ring and her wedding ring there. Both times my expectations were far exceeded. They have earned my trust completely. Joseph and Danny along with everyone here obviously have a great passion for creating works of art that are truly unique. Every member of the staff is patient and approachable and makes navigating the experience of choosing a ring comprehensible. They make every effort to work within their customers budget but never compromise on quality. Even during the busy holiday season, they worked tirelessly to make sure I was pleased with my experience. This place is a gem; Joseph and his family have built something truly extraordinary and they've earned a customer for life in me. Visit them, you'll be glad you did.
Alan C. - Bellevue, WA - April 2015 - GoogleAs a long time customer of Joseph Jewelry, I again had the opportunity to work with both Danny and Joseph. As usual, they went out of their way to take care of my needs in their professional and courteous manner. Whether buying or creating a new piece or repairing a sentimental piece of jewelry, I know I am receiving the best value and experience from Joseph Jewelry.
Ilene L. - Naperville, IL - April 2015 - Facebook PostThe day she proposed to me will always be one that I'll remember as absolutely incredible and surrounded by love. I am forever grateful for the love and support of our family and friends. Only Joseph Jewelry could help my girls design a ring that can only be described as unbelievably flawless - the perfect symbol of our little family's devotion and commitment [...] Thank you - for giving us so much more than we can ever put into words.
Tom M. - Duvall, WA - May 2015 - Review.ioI thought finding the perfect ring would be a daunting challenge. I'm very glad I decided to see what Joseph Jewelry had to offer. The staff was amazing to work with and they made the entire process painless. They kept in touch every step of the way and went above and beyond in their customer service. They were not pushy or intimidating in any way. They acted as if they were trying to help me find a ring instead of trying to sell me on a ring. I ended up with a beautiful timeless ring that I couldn't imagine being any more perfect. It'll be an heirloom someday.
Hillary B. - Florida - April 2015 - YelpI got engaged last year and right away found a wedding band that I wanted... but could only find a picture. I live in Florida and asked multiple jewelers about finding one or recreating it and everyone wanted to charge me an arm and a leg. Found Joseph Jewelry while searching around online, and after reading the reviews found my place! From the very beginning the designers and staff were so friendly and helpful... living across the country I had some doubts but they eased me and made the process so fun! From seeing the digital designs, to the 3D model, to finally holding the ring... Everything was perfect! They updated me every couple of days and once they saw the ring kept telling me how pretty it was! I couldn't have asked for a better experience or better customer service! My friends want to design their own now just because they know how much fun I had!
Elle P. - Brooklyn, NY - April 2015 - YelpJoseph and his team made my incredibly gorgeous engagement ring. I love it. My fiance, Ben, loves it too. I was really excited about having a ring made especially for me. The creativity, the design, and the care that they put in is superlative. They'll do everything to make you happy. I really love my ring and I love that there's nothing like it out there. I hear from strangers on the street all the time about how it's unique and that they've never seen anything like it. My fiance did better than good. He did INCREDIBLE! All thanks to Joseph Jewelry.
Linda M. - Kirkland, WA - April 2015 - GoogleI recently had my wedding/engagement ring reset, and used some of the baguettes from my old wedding set to have a necklace designed. To say that I was pleased would be an understatement! The staff at Joseph Jewelry were knowledgeable and easy to work with. I had an idea of what I wanted for my rings and necklace, but fell in love with the BETTER suggestions from the staff. I felt that I was always kept in the loop during the design process. I never felt pressured into something I didn't want, and was extremely happy with the amount of time given to me and my order through the whole process. The final results were perfect!
Baylor F. - Stephenville, Texas - March 2015 - GoogleThe reason I chose Joseph Jewelry was because of their web site, great customer service, and the ability to make custom designs. When I started off looking for an engagement ring for my fiance; I looked everywhere for a ring that both my fiance and I liked. I had found a ring that we both really liked some were on the internet, but when I went to buy the ring, someone bought it out from under me. I was very upset, because I needed to have this ring for my fiance. So I went exploring for a custom ring design shop that would help me design a ring that looked like the one I wanted. I'm from Texas, so I started looking in all the major cities. I found a shop in Dallas and one in Houston. I emailed them both and one never responded and the other respond very quickly at first, but as I keep asking questions the responses became slow, the answers they provided did not answer my question/s, and they did not have a good messaging system. They messaged via email and did not reply to the old messages so all the messages where split up. I found Joseph Jewelry, by accident, when I missed type an other shop I was trying to visit. I looked around their website and it was very clean and organized. I noticed that they made custom designs so I went to there messenger and sent them a message. The messenger was in browser, like Facebook or an IM service, so all the message were keep neat and together and it had a list of questions for you to answer. List: To begin your new design, 1. Please describe your ideas of what you would like to create. 2. What is your budget for this project? 3. What is the finger size for this project? 4. What type of Gemstones would you like to use? 5. What size Gemstones would you like to use? I had uploaded some pictures to the site and asked if they could make a ring that looked like it and I also answer all the questions above. Joseph (the man, not the shop, the actual man) got back to me with in the hour on a Friday, the other place I had tried, took a week to get back to me. He simply said, "Hi Baylor, we can recreate a ring that looks identical to images 1 and 2, we can even make it look better." and asked. "Do you want to get started?" The rest was even easier. Everything I asked for, they did and they offered advice if something I wanted might not have been the best idea. When we got the ring priced up, they asked for down payment on the ring. I had to wait about 7 months before I could pay the down payment, but when I was ready, I messaged them and they responded quickly, like normal, I payed, and every thing was a go. After the down payment was payed, I had the ring in my hand in a little over a month. In that month before they started working on it, their designer, Usiel, sent me a 3D PDF files of the ring so I could see what the ring was going to look like and if anything needed to be changed. If I wanted to see how something looked he would change in and send it to me, normally within 5 hours. As soon as I was satisfied, with the way it looked, they put the ring into production. As the ring was being made they would send me update photos. When the ring was finished they sent me some very nice digital photos of it and shipped it to my address for free. The ring arrived in a little box that said, "Joseph Jewelry" on it and along with it there was an envelope with an appraisal and a pamphlet with all the info about the diamond.
Carrie B. - Seattle, WA - June 2012 - YelpI was in search of a good custom jeweler who could fix the botched design job on my original wedding ring (which was so uncomfortable and had a bunch of chipped diamonds due to bad design). I wanted someone who could offer me sage advice, would produce a quality product (i.e. one I wouldn't be needing to redo in a couple of years!) and someone who I could trust. I posted a note on my Facebook page asking for recommendations and had 2 unrelated friends give great recommendations for Joseph. I am so pleased that I followed their recommendations and I couldn't be happier with my new custom engagement/wedding set. I LOVE it and it's exactly what I wanted. Beautiful, COMFORTABLE and totally unique. Joseph really listened to what I wanted and created an amazing design. I will definitely be going back and using Joseph as my go-to jeweler. They work really hard to make sure you are happy and guarantee their work. I can't say enough good things - especially after working with such a bad jeweler before Joseph.
Joe M. - Seattle, WA - January 2010 - YelpDanny and team... Thank you so much for your help. You gave us exactly what we wanted!! I highly recommend Joseph Jewelry to anyone who is looking for jewelry, especially custom-made pieces. I originally went to Joseph's and worked with Danny when I was shopping around for my wife's engagement ring. I had a very specific idea in mind (sketches, measurements, etc) and Danny and the rest of the Joseph's team made perfectly. After the team showed me the CAD drawing, they then invited me in to see how the center stone would fit in the mold. The center stone looked different than I expected and Danny kindly redesigned the ring to meet my expectations. Soon after giving my wife her ring and telling her abut my positive experience, she wanted to design our wedding bands. Again, Danny and the rest of the team took the time to design wedding bands that reflected exactly what we envisioned. Everywhere we go we are both compliments on our rings.
Stu S. - Bothell, WA - October 2012 - YelpBoth my fiance and I bought our wedding bands here and having worked in the industry before, the designs and craftsmanship is second to none. If you are looking for a place that you can really put your personal touch on the ring you will hopefully be wearing the rest of your life, this is the place. Working with Bonnie on our designs was very pleasant and she was very patient with all of our requests. She has the eye for what looks good and was able to steer us in the right direction to create a one of a kind beautiful set of rings. We will be back if considering another custom purchase.
Megan H. - Bellevue, WA - September 2012 - YelpI loved my experience at Joseph jewelry! I brought in my heirloom engagement ring to be re-sized and they were so incredibly helpful, despite us not getting jewelry there before! They did a fantastic job, treated me well and made me feel very secure about leaving my ring there. Work was done very quickly just as promised! We will definitely be back, possibly for wedding bands!
Bd. B - Van Nuys, CA - September 2012 - YelpOk, so I had this idea for a very unique engagement ring for my fiance', and I looked around a *lot*, searching for a jeweler who would be able to make the ring I wanted. I looked up many jewelers who did custom work, and what initially impressed me here was the work that I saw on Joseph's website (and the reviews didn't hurt either). The first positive thing was speaking with Joseph directly. This is definitely not a shop which just bears an absent owner's name. When I spoke with Joseph, he was the first jeweler who expressed no hesitation about being able to meet my design goals (and they were fairly unique). I then emailed him more details and we talked about materials, design options and price. The next positive thing was that Joseph asked for a very reasonable deposit to begin the design process (which in this case involved CAD/CAM). From my perspective, giving a small deposit is actually a good sign - it lets the jeweler know I'm serious, and pays for his time going through various design iterations without me having to be locked into something that may ultimately not be what I'm looking for. At this point, I want to point out something to be aware of with Joseph Jewelry. They did push a bit for extravagance and "bling". Probably from their experience, the more a ring pops and sparkles, the happier many brides-to-be are. This is in no way a bad thing, but something to be aware of - definitely don't be afraid to say what you want! After going back and forth a bit and settling on the basic design idea, Joseph put me in the very capable hands of Bonnie, who began in earnest mocking up designs and working with me to figure out the specifics of the ring. Everything from the stone size, to the design of the shoulder area, and the unique element for my particular ring (sorry, no pics, but it involves a part of the ring moving). With a lot of back and forth with Bonnie, we finally settled on the ultimate design, which I have to say, was stunning. After getting the design done, and getting the ring built, I shipped my diamond to Joseph (they do, of course, sell diamonds too, but I had the diamond I wanted to use) and they fit it perfectly. I sent them a check and they shipped me the ring, and it was just that easy. Two more things to be aware of. First, the ring I had made is, based on appraisals and materials (and of course my own opinion), a pretty high quality piece. But it's not the cheapest. You get what you pay for, part of which is real workmanship, and people who know their craft. Second, my now wife tells me how each and every day, she looks at her ring, she cannot help but smile. Few days go by where a new person who sees her ring for the first time comments on how amazing it is. Five stars.
Maren H. - Seattle, WA - November 2011 - YelpMy husband and I ordered my wedding ring online... not necessarily a recommended route, but I found a ring that I thought was beautiful and just HAD to have it. 6 months later, the stone fell out. The (SHADY) online retailer we bought it from said they wouldn't fix it, a few big jewelry stores said they wouldn't touch a ring with a 'soft' stone (it's an amethyst), and I was starting to give up hope... and then I found Joseph. After googling independent jewelry stores that specialize in repair, I decided to take my ring in to see if Joseph could help me. The staff was very informative, very gentle, and I felt that it was just as important to them as it was to me that my lovely ring be restored, even if it didn't come from them or wasn't top of the line. They reset the stone, and another 6 months has passed with me happily admiring the shiny amethyst still firmly set in my ring.
Brian T. - Seattle, WA - September 2013 - YelpBest jeweler in town. Can't say enough about these guys (Joseph & Danny). Service is top notch from beginning to end. They continue to provide excellent service even after the purchase of my wife's engagement/wedding ring. Prices are comparable to other jewelers in the area except for one thing: they value their customers. Before you make a big purchase, make sure you see these guys first. They aren't there to sell you a "ring" - they sell experience - and they are great at it!
Benjamin O. - College Place, WA - December 2014 - YelpReasons for each star: 1st star: you can design your own rings using a variety of pre-made templates or send in your own drawing (or a CD scan if you are capable). I spent hours exploring other sites - this was the ONLY one you could custom design your own completely that I found. 2nd star: customer service was awesome. They weren't pushy and let me take my time. When I was late getting back to them, they (Andrea and Usiel) were patient and got my ring to me just on time. A few days after they started making my order, I decided I wanted to upgrade the quality of the diamond, they were so awesome and had it upgraded almost immediately. 3rd star: when I received the ring, I went through the whole denial stage, "oh man, she's not going to like this... this ring is terrible!..." But after a good half hour of contemplation (while staring at the ring) I fell in love with it and became even more sure of my choice. 4th star: warranty. I don't remember the specifics, but I was impressed when I read them at the time. 5th star: she loves it. This one could have made up for all 5 stars, but I figure whoever reads this would probably like a few more details. Only downside, it came in a kind of lame box. But I didn't use it, so I didn't really care that much. Thanks again!
J.S. - Kirkland, WA - October 2014 - YelpI am very pleased with my experience at Joseph Jewelry! My fiance purchased my engagement ring from a jeweler in Hawaii and had it shipped to Seattle. The fit was off so I had to send it back to Hawaii for re-sizing but when I got it back it still didn't fit right. Every other jeweler I spoke with told me my only option was an arthritic shank which was definitely not in our budget and not something I wanted. Danny, however, gave us affordable options and really took the time to help us decide what we should do. I'm happy to say we picked up my ring and it fits great, finally! Everyone was extremely helpful and kind and I will definitely be doing business here again. Very trustworthy staff and beautiful jewelry.
Juli H. - Lafayette, CA - March 2015 - YelpFar more than your average jewelry store! Their passion is to help you create a lasting treasure. My fiance experienced the best customer service ever when he initiated the process of finding the perfect "shiny rock" for me. When we returned together (of course I said "YES!), Joseph turned our idea into a masterful work of art that incorporated our personal passion. Thank you Joseph and all the staff and...FLY NAVY!
Philip N. - Los Angeles, CA - March 2015 - YelpRing in question: i.imgur.com/hMPlBx8.jpg Pretext This is my first (and hopefully only) proposal and I'm sure that if you're reviewing Joseph Jewelry, then you're probably in the market for a ring or at least considering your options. I'd ~strongly~ recommend getting a line of communication going with Joseph Jewelry. It can't hurt right? The team They are incredibly focused on customer satisfaction and relations. Making sure that your voice is heard and not just another person in the queue. I've never had to wait more than a day for a response, in a lot of cases, a few hours. I feel as if the team is really engaging in your excited-ness and feed off of it. The process Open a line of communication and discuss what you'd like and what your options are. Once a certain agreement has been made, if you'd like to move forward, it's $1000 down payment to get the 3D renderings. Another approval by you and a deposit of half the ring price gets you into production. Depending on design, it could take anywhere from 3-5 weeks. Mine took about 4.5 weeks from 3D to front door (living in CA). The ring: Their designs are timeless, classy, and obviously important; cost effective. I'm guessing you don't want to skimp on the ring but you also don't want to break the bank. The ring above was $4.3k out the door. That's very decent for a very custom ring in my opinion. Your mileage may vary. Hope this helps. Good luck on your find!
Malika K. - Seattle, WA - March 2015 - GoogleWorking with Joseph Jewelry on our custom design project was truly exceptional. As designers ourselves, it was important to us that we could work with a jewelry designer who could fabricate our vision down to the last millimeter. Joseph Jewelry's designers and artisans were able to provide us with a very positive and patient collaborative experience. We also felt that Joseph Jewelry's designers were truly excited and engaged in our design concept, which really enhanced what was a collaborative endeavor! Plus it made us feel good that the experts were enthusiastic about the direction we were going with our design! Joseph Jewelry's designers were able to work directly with our 3D digital design files, sketches and inspirational photos, providing feedback and helping us to make adjustments to our 3D digital design models. Ultimately, this improved the long-term quality and viability of the finished product. Once the design was finalized the team used a process of digital fabrication to make a physical prototype of our jewelry before the casting was completed in precious metals. This was absolutely the best part of the design process – being able to see a physical representation before going forward! It's probably the smartest service you can seek out in a jeweler and Joseph Jewelry has both 3D printing and milling available! Additionally, we were really impressed with their specialized online customer interface, which provides you with a direct conduit to your jewelry designer – a online service exclusively design for Joseph Jewelry. We were able to upload images back and forth, and have a discussion board for collaboration which was fantastic and becomes a place to come back again and again with any questions regarding your jewelry long after the project is complete! For hands-on customers with a very specific design vision and story for their special piece, but who may need that extra support when moving into fabrication we HIGHLY recommend Joseph and Danny's team at Joseph Jewelry. Even if you only have a glimmer of an idea for where you want to take your project, with a majority of their beautiful in-store jewelry being custom designs, Joseph Jewelry truly excels in understanding the complexities of custom jewelry design and fabrication.
Angelina B. - Helena, MT - March 2015 - GoogleI had Joseph Jewelry design and create a custom engagement/13th wedding anniversary ring for me entirely online. I was very nervous making an online purchase of this magnitude. A few thousand dollars isn't chump change for us. You make a good faith down payment, and then a kind of pay as you go type thing that made me much more comfortable spending that kind of money online. Another thing that made me very comfortable was their outstanding customer service. Right away Andrea answered my first email and we began discussing what I was looking for. She answered all of my emails in a very timely manner. In fact the customer service I received during the entire process was exceptional. Next thing was the design process. They make it very easy. Their website works flawlessly, easy to use and navigate. Pictures can be uploaded when you create an account so that you can show them your ideas. Or you just tell them what you're thinking, and then they come back with a drawing of what they think you want. If its not quite right they keep tweaking it until you're 100% happy. When I gave them my ideas Bonnie came back with drawings that were dead on, as if she had read my mind. I was completely impressed. She is awesome. Helpful, patient, and very sweet. I was picky about my center stone and Danny made sure I got exactly what I was asking for...again, Awesome customer service. They ALL honestly care about making you happy. They are happy to answer questions, or educate you on anything you may not understand. When my ring was finished (2 days ahead of schedule) Mike made sure my ring was shipped the same day, UPS 2nd day (free) and got me the tracking number within 15 minutes of my final payment. And finally...the ring. OMG. I have never seen such a stunning, glorious, magnificent, gorgeous, flawless piece of jewelry in my life. Ever. I really cant even find the words to adequately describe how in love with my ring I am. Its even more beautiful than anything I could have imagined. The craftsmanship is superb. The stones, exquisite. They have a loyal customer for life. I'll never buy a piece of jewelry from anyone else. Thank you to everyone at Joseph Jewelry for a wonderful experience, and a family heirloom.
Shasta H. - Bothell, WA - February 2015 - YelpMy fiance popped the question last year right before Christmas! Best moment of my life! However, what made that day even more than I could have ever imagined was the ring. My fiance custom made a pear shaped halo setting with the most delicate and beautiful band. To this day I get stopped by random people to ask if they can take a look at my ring because it is just so beautiful and sparkly. When I came in with my fiance for the first time to get the ring resized just a tiny bit they knew exactly who Austin was and immediately asked me how the proposal went. It was so great! Here at Joseph's Jewelers I cannot tell you how amazing the staff is. They are so personal and so on top of everything I leave feeling on top of the world. As far as my fiancé goes, this place is incredible. He told me that his experience was more than 5 star and that he will not take his business anywhere else, that all his and my jewelry will be from Joseph Jewelry.
Jon O. - Seattle, WA - March 2015 - GoogleGreat place to get an engagement ring. The process was quite simple and everything was explained well about the process of getting the ring custom made. They made me feel comfortable with the entire process and there was ongoing communication throughout the entire creation of the ring. I would recommend Joseph Jewelry to anyone looking to get a custom ring made.
Charles E. - Bellevue, WA - January 2013 - YelpI got a custom made engagement ring. Great website that facilitates the back and forth collaboration. Eager friendly staff. I'd highly recommend them. We're going back there for our wedding bands.
Luciano W. - Pensacola, FL - March 2015 - FacebookThank you for making our wildest ring dreams come true! She absolutely loves it. You made all of her thoughts and ideas come to life and transformed them into a one of a kind ring! You all were a pleasure to work with. Thank you Joseph, Bonnie and The Joseph Jewelry team! This was an amazing experience!
Ben R. - Snohomish, WA - March 2015 - GoogleJoseph Jewelry was absolutely wonderful throughout the engagement and wedding ring process. Andrea was an amazing guide from the first time I walked in to look for engagement rings. She provided great examples and recommendations to help create a beautiful engagement ring, and her and the team were great to provide the finished custom wedding bands for us as well. I would definitely recommend going to Joseph for your engagement and wedding rings!
Sean B. - TX - June 2014 - Joseph Jewelry Client CollaborationI received the ring the other day and I am very pleased with it. The Joseph Jewelry designers did a great job going from concept, to design, to finished piece. Thank you so much. Sincerely, Sean B.
Dean S. - Kent, WA - February 2015 - GoogleI just had a custom engagement ring made by Joseph Jewelry. The ring turned out wonderful and the overall experience was better than I would have expected. I came in with a budget in mind but not necessarily sure what I would be able to get. I spoke to a rep (Danny) and it was explained to me what I could get at my budget, below it and above it, and most importantly for me, why. I never felt like they were up-selling me, but rather explaining to me my options and letting me choose for myself. That helped make the experience a little more personal rather than just being another sale. And I ended up right around my price point. The CAD artist (Usiel) pretty much hit the nail on the head the first time around and was able to generate a rendering that almost looked real. He incorporated a pattern from a family bracelet into the ring. Viewing the model is a pretty nice feature when having something custom done before having it made. Communication was easy. You set up an account that you can email through as well as upload and download images. Basically monitor and archive the process from payment to design. They had a target date and I picked it up that day. When it comes down to it, it was just a great experience overall and the ring turned out better than expected. Thanks to those I worked with at the shop! Dean
Joseph D. - St. Albans, VT - February 2015 - YelpFound them online after searching all over my area for a full custom ring designer. The team I had the pleasure to do business with were very polite and interested in the thoughts and design I had for the ring I wanted to create. Bonnie the CAD design employee was very good at recreating the ring I had made a rough sketch of. My now Fiance loves the ring I made for her and I would definitely recommend their business to anyone looking for a custom design, great service, excellent quality and craftsmanship and good prices. Very pleased with my purchase!
Emily W. - WA - June 2014 - TrustPilotAmazing customer service and perfect jewelry! Once we started looking at engagement rings, we realized we wanted a custom ring. We also wanted a local, family run company. And Joseph's was the perfect fit for us! Both my engagement ring and wedding band, as well as my husband's wedding band, were custom made at Joseph's. Ryan was great at taking my random ideas and turning them into a piece of art. Danny patiently found multiple sapphires for us so that we could pick the perfect stone. And the created a work of art. I love my ring as much today (3+ years later) as I did on the day I received it. Not only do I believe that Joseph's makes a quality product, but I think their customer service is the greatest. Every time I'm in town, I stop by to have my ring cleaned and checked, and Joseph takes the time to catch up with us. I wouldn't go anywhere else for my jewelry!
Fadi A. - Carmel, IN - June 2014 - TrustPilotThe best anywhere Great Products, Great Quality, Great Services, Great Selections. Courteous, Friendly and respectful. Wonderful experience while shopping and selecting the right gift.
Paula R. - WA - June 2014 - TrustPilotA friendly and welcoming place to shop for beautiful jewelry Everyone who works at Joseph's jewelry is committed to great customer service. Whether I have gone in for a jewelry repair, to request a quick cleaning, or to look for something more substantial, my experience has always been positive. The jewelry selection is lovely without being overwhelming. If they don't have something you want, they will either make it or find it for you.
Nayla D. - Phoenix, AZ - June 2014 - TrustPilotIf you want the best service, any ready made or custom made item of best quality and high craftsmanship, this is the place where you should be. Joseph Jewelry!
Murat O. - Kirkland, WA - June 2014 - TrustPilotWonderful experience Wonderful work and an awesome engagement ring that is exactly what we are looking for. We are really happy with the custom engagement ring we got from Joseph Jewelry. Thanks again for the mesmerizing ring.
Christopher - Bellevue, WA - September 2014 - TrustPilotI will be coming back to this store. It was truly an amazing experience, especially for what I was wanting. I designed my ring myself, and while they made suggestions, they stayed true to the design I wanted. They were friendly, helpful, and did a marvelous job on the ring. If you want truly professional people who know what they are doing, you should visit Joseph Jewelry. You will be very well taken care of.
Florence - Issaquah, WA - October 2014 - TrustPilotVery classy store, no pushy sales people and excellent selection in all price ranges I had never been to Joseph Jewelry but had read online that they have excellent service and are very accommodating to all situations. We needed a stone reset into a much more upgraded setting and they had lots of ideas and were helpful every step of the way. They spent a lot of time explaining the entire process of custom design and we never felt rushed. We dealt with several staff members and they were all professional acting. They were able to accommodate us when our order needed to be moved up and never complained or grumbled. It was a pleasure to deal with them from start to finish.
Marry - Canada - December 2014 - TrustPilotWhen I first heard about Joseph jewelry from my friend, I didn't think I would pay a visit to the store. Finally, I bought a gold necklace for a friend and she loved it! The service at Joseph Jewelry shop is very good and I recommend this store if anyone is looking beautiful jewelry and great service.
Marian - Canada - January 2015 - TrustPilotBeautiful! I got my engagement ring and I had to know where it was from, my husband told me from this site and its just ahh amazing the whole design he did with the crew.
Paul G. - Perth, Western Australia - January 2015 - TrustPilotThe team at Joseph Jewelry made the experience memorable and enjoyable. Given I am located in Australia, the ease of communication, through their portal, made uploading photos, sharing comments, reviewing images and finalizing the design extremely easy. The experience was fantastic and my fiance is absolutely over the moon with the quality and beauty of the ring. I cannot express my gratitude enough to all the members at Joseph Jewelry who made this journey so memorable.
Daniel A. - West Lafayette, IN - May 2014 - TrustPilotBeautiful design and even better service With the help of Joseph Jewelry I was able to help design a beautiful ring for my wife. They were very helpful and worked with me to help me understand how to design a gorgeous ring. They were always friendly and did fantastic work. I would recommend them to anyone looking to buy or design a quality, timeless and beautiful ring/jewelry.
Seth A. - Indianapolis, IN - May 2014 - TrustPilotThe most beautiful custom engagement rings you could ask for! Joseph jewelry is absolutely the best custom jewelry you will find. I designed an engagement ring completely online with the feature on the website. They finished the ring quickly and on schedule. It turned out exactly how I wanted it to, and the service was helpful and they always responded to my question in a timely manner. My fiance loves the engagement ring and she literally gets multiple compliments about it on a daily basis. Definitely choose Joseph Jewelry.
Daniela W. - WA - April 2014 - TrustPilotWouldn't go anywhere else: In my opinion there is no other place to go for jewelry than Joseph's Jewelry. He designed a ring for me that is so unique, where I know I will not see 10 other women wearing the same ring, it is of the highest quality and sparkles so nice. In addition to his design skills and precision, he has an eye for detail and perfection, this skill is also reflected in his staff who are all knowledgeable and as detailed and precise as Joseph is. I wouldn't go anywhere else as I know what I am walking away with when I shop at Joseph's jewelry, a unique design, custom design with highest quality of diamonds and gem stones. Joseph and his staff spend time with you and ensures you make decisions that are right for you, I never feel rushed even when the store is completely full, I get the attention I need to ensure I walk away with an item that is just perfect for me.
Marcelle S. - Phoenix, AZ - April 2014 - TrustPilotMy husband and I both love our anniversary rings from Joseph Jewelry! From customer service, to design and craftsmanship, the process was flawless and the team at Joseph Jewelry did an AMAZING job. They were able to show us our rings in 3D, the process allowed us to make modifications to what I originally had in mind. The rings design were perfect, exactly what we wanted. Production took about 3 weeks and the beautiful work on our rings exceeded all my expectations! We worked with Joseph and his team virtually through their website and the communication was seamless. We both are happy clients of Joseph Jewelry and recommend them to all our friends.
Djaouida F. - Seattle, WA - October 2012 - YelpIf you're looking for high quality and extremely beautiful jewelry, then you've found it! Joseph Jewelry has it all. Custom designs, polite and helpful staff and a gorgeous showroom. What makes it even better? They are very reasonable when it comes to price. You can't beat it. I recently got married and picked a custom design that I was very specific about. I was able to say what I wanted and have my thoughts listened to and executed flawlessly. It was so fun to pick out my own ring and make it unique. You can do this all at your computer with their custom ring builder! It's easy and awesome. I worked with Ryan on design, and he really made it easy and no stress. Also my husbands ring was a custom design that turned out so classy and nice we both are in love with our rings. I get compliments on mine everyday since I got married... almost a month ago! This place is affordable, classy and not stuffy. That's a big deal to me. I was treated very nice and felt really good with our decision. We will definitely be back for more!
Christian S. - Seattle, WA - December 2012 - YelpJoseph Jewelry was nothing short of amazing! The absolutely fantastic work they did on my fiance's engagement ring was 2nd to none. Working with Danny was by and far one of the most helpful and seamless experiences I could of ever ask for when designing a ring from the ground up. My fiance didn't want a diamond so we were presented with a solid list of variable options. I told my fiance to pick what spoke to her and the fancy yellow sapphire we ended up with was both stunning and perfectly priced. Trust me, the quality is top notch, 2nd to none! Don't waste your time at Tiffany's, make a a personal process and support your local business! They even clean the ring anytime at no extra cost. We are now in the process of choosing our engagement bands and wouldn't go anywhere except for Joseph Jewelry. They are experts in their craft and their work speaks for itself!
Jon H. - Kirkland, WA - December 2012 - YelpAmazing! Came here for a very non-traditional engagement ring and had the best possible experience. Other jewelers scoffed at my "no diamonds" approach (give me a break, it's what she wants!) but Joseph Jewelry was extremely accommodating. Design was as thorough as I wanted, they kept me in the loop at every step of the process and resized the ring for free when I grossly miscalculated my fiance's ring size. My fiance thinks the ring is perfect. All her friends are jealous. Mission accomplished. You won't find a better place on the Eastside - I went to a lot of places and left disappointed.
Jesse R. - North Hollywood, CA - December 2012 - YelpGreat Experience! Got my fiance her engagement ring here recently and could not ask for a better jeweler. They listened to what I wanted and offered their expert input on the custom design. I could not be happier with how everything turned out. And they delivered the ring ahead of schedule over the holidays! Will be coming back for our wedding bands!
Aimee H. - Colorado Springs, CO - June 2013 - YelpWorking with Joseph Jewelry was amazing. The detail on both the engagement ring and wedding band is unlike anything else we've seen. We wanted something unique and we received exactly what we envisioned and then some! The staff made us feel at ease throughout the entire process, and we had many, many questions and concerns. They really put so much thought into every detail and really want the best for you. Great experience!
Greg H. - Renton, WA - August 2013 - YelpThe other reviewers are not wrong! Joseph Jewelry has everything I was looking for in a jeweler-- great customer service, technical expertise, custom in-house design and production. I was impressed by the tour of the production room in the back of the store. I'm not sure any engineer could not have their interest piqued by the rapid prototyping and casting technologies utilized by Joseph Jewelry. I highly recommend you stop by Joseph jewelry if you are looking for an excellent, custom piece! Also, I would like to give a shout out to my designer, Bonnie, on a great job dealing with my tight requirements and anxiety. Thanks!
Jarrett D. - Renton, WA - October 2013 - YelpJoseph Jewelry is the place to go if you want the perfect custom ring. Their design team was very patient and responsive. They incorporated every element of my design concept perfectly. Their knowledge and dedication to perfection enabled me to feel confident that the engagement ring I designed would be perfect. It turns out, that it is perfect she loves it.
Lindsay O. - Sammamish, WA - October 2013 - YelpI love Joseph Jewelry. Everyone in the shop is wonderful. Bonnie helped me and my husband design my engagement and wedding rings. We were part of the whole process, which was so cool. We recently came back to have a pendant designed for my birthday. Again, the service was excellent. I am proud to wear my pieces and let others know where we had them made.
Carissa C. - Renton, WA - December 2013 - YelpMy husband and I really love Joseph Jewelry. My husband worked with Joseph Jewelry to design a custom engagement ring for me and it turned out beautifully. They were very helpful throughout the entire process and sent my husband many updates and revisions of the mock up based on his feedback. The quality of my ring is superb. I know friends who have had many issues with pave diamond settings from chain retailers, where the diamonds fall out, but mine have remained in place and beautifully sparkly. We went back to get a pearl necklace for me to wear during the wedding also and they helped my pick out something tasteful and unique. My husband also bought his wedding band from here and we have continued to have a great experience. This is definitely the only place we will be shopping at for jewelry.
JS S. - Mercer Island, WA - January 2014 - YelpI admit flat out that I am a gemstone jewelry junkie. Off-the-shelf, manufactured jewelry doesn't satisfy me any more, and I "need" to create custom jewelry at least a few times a year. Joseph Jewelry is my favorite shop. Even if I am not shopping (but always looking), I love stopping in and chatting with Danny, his brother Joseph, and sweet Pascale, plus Ryan and Bonnie. They are terrific, know their stuff, and are always showing me something new. Lately, they have special events like a visiting fancy gemstone cutter who shares her collection of unique stones. I have had antique jewelry remade into new pieces, new pieces created from their designs, and new pieces from a few designs that I have mashed together. Their work always delights me and I will return (again and and again.)
Erin H. - Sacramento, CA - July 2014 - YelpMy fiance had a ring made custom through Joseph Jewelry for me. He bought a loose diamond and had it sent to Joseph's and worked with Bonnie and Joseph for the design of the band. This ring is so perfect! Jack, my fiance, told the team what he wanted and they did just that! He asked for specific details: tapering the band toward the center stone, engraved initials, and rose gold inlay. I had no idea I even wanted my ring to look like this, but the moment I saw it, I knew it was perfect and I wouldn't change anything. They even sent Jack a wax model of the ring which really helped him see what it would look like. Jack said the customer service, timely responses, and feedback was wonderful. He and I would recommend Joseph Jewelry to anyone and I already have!
Anna S. - Sammamish, WA - June 2017 - YelpMy 25th anniversary ring is a DREAM REALIZED! After quite extensive research I decided on Joseph's Jewelry to put my own design details into making a beautiful , platinum set, diamond halo ring, and Joseph's certainly didn't disappoint. I had very specific requirements about design and center stone, and Anthony, Lex and rest of the team at Joseph's all were wonderful incorporating mine wishes, . It took few months, and few trips from Normandy Park, but I was happy to drive up to Bellevue. This place is a gem, professional, competent and respectful service, delivered before promised time. They say all good things come to those who wait.... true, but this is exception to that rule: do not wait, if you looking for magnificent product, I only spend time writing reviews when some things are TRULY excellent,or REALLY bad, and JOSEPH'S proved to be the first. I love mine new ring,thank you Joseph's.
Michelle H. - Auburn, WA - February 2015 - YelpWow, what an experience to remember. Having gone to multiple "chain store" jewelers with my fiance we absolutely loved our experience at Joseph Jewelers. From our first visit with Andrea we knew Joseph Jewelers was exactly what we needed to get the perfect custom ring. We had found a design online and Bonnie and the crew matched it perfectly and added their own creative touch to go beyond what we had even hoped for. The customer service was tremendous throughout. Bonnie would get back to emails promptly every time (often times within 5 minutes). We still go in to say hi because they feel like family and remember faces. Can't wait to go back for the wedding band and men's band! We love these guys!! They truly are the best out there and we'd recommend them to anyone looking for the perfect ring. Michelle & Tyler
Rebecca C. - Northville, MI - February 2015 - YelpThe team at Joseph's is amazing! We worked with them to make my engagement ring and the results were fantastic. The team kept us in the loop with all the steps and we could not be happier with the finished product. I would definitely use them again for all of my jewelry needs!
Y. Gillum - Kirkland, WA - January 2011 - CitySearchThe Best Jeweler - I recommend them 100% My husband got my engagement & wedding rings custom made at Joseph's. I LOVE my rings and I get compliments all the time. They have taken a great care of me when something happened to my ring. Their customer service is amazing! I like their lifetime warranty as well. I am in the process of designing another ring and I can already say that they will do a great job with this one too. I trust them 100% with my jewelry. Their jewelry is nothing like the stuff you see at mainstream jewelry shops- everything is very classy and very unique. If you are looking for an exceptional quality ring, this is the place to go.
benashley - Bellevue, WA - January 2011 - CitySearchVery Happy – We had originally purchased an engagement ring from another jeweler. Because the ring was very unique, it was very difficult to find a wedding band to match the design. Danny from Joseph's Jewelry designed a perfect match for us and it was about the same price to have the custom work done as it was to purchase a similar type ring in a regular retail store. We were very picky/anal and I'm sure frustrating customers to deal with they were very patient and really took the time to make sure we were satisfied. I would recommend them for sure.
DaveBen - WA - February 2011 - CitySearchJoseph Jewelry helped me through a big decision! – I heard of Joseph Jewelry from a friend who got his engagement ring there. He described a great experience and so when my need for the same came around I gave it a shot too. I knew nothing of diamonds or rings or anything like that. The staff at Joseph Jewelry is very professional, patient, and great at explaining to me how the grading and quality of the stones are measured and how to get me the right quality for what I wanted. They then helped me as I fumbled around not knowing what sort of design to go with and ended up with a really nice setting that I'm very pleased with. The icing on the cake is that, being new to such things, I didn't know to give ample time to get the ring made before presenting, but Joseph managed to make the ring on a tight schedule and still had it done before I needed to present. I got the ring I wanted, at the price I wanted, when I wanted it, and walked away extremely impressed. I'd highly recommend checking out Joseph Jewelry for engagement rings.
Ted - Bellevue, WA - February 2011 - CitySearchJoseph Jewelry is the Best Jeweler Around! – I had a great experience with Danny and the rest of the staff at Joseph Jewelry. I created and bought an engagement ring there. I went to a few other jewelers and felt that this was an establishment that i felt comfortable dealing with for something of this magnitude. I got the stone through them and Danny listened and found a couple stones for me to choose from and I ended up with a stone that is gorgeous, very clean and one that (most importantly), my fiance thinks is absolutely perfect! I brought her back with me after I gave her the ring and we came up with a concept for the design. A week or so later they sent some virtual images of the design which were great! They showed us 4 variations of the design for us to choose from. We had a few tweaks and went through another iteration and ended up with a ring that is stunningly beautiful, unmatched in precision, and has a simple elegance that leaves my fiance smiling ear to ear every time she looks at it... which again, is the important thing. The deciding factors for choosing this jeweler above others is the level of comfort I felt with the staff, especially Danny. Additionally, I felt it was a great little shop where I would be (and was), proud to bring the love of my life and let her choose anything, or create anything that she desired so she could get the perfect ring. It was a great experience through and through. We are planning to get the wedding bands there along with any other trinkets of bling that I want to surprise her with in the future.
Shan M. - Prosser, WA - February 2011 - CitySearchWorth Your Business – I can't say that I know much about jewelry so finding a special ring for my girlfriend without her knowing was a bit challenging. After visiting a few other jewelers I came to the realization that I wanted to get something special for my girlfriend, not a ring anyone can walk in off the street and buy. I found the Joseph Jewelry website and decided to create a new ring design and see what they could come up with. I had some help from my girlfriends friends as to what she wanted so I found some images online of rings that were similar to what she wanted and uploaded them into my project on the Joseph Jewelry website. I used the website as my primary tool for communication with Joseph and never had to wait more than a few hours for a response from him. This was very helpful whenever I had a question. After Joseph had a good idea of what I wanted he made some digital renders of what my ring would look like and after I approved on the design he created the ring. The finished product came out better than what I was expecting. I recently proposed to my girlfriend and she loves the ring and couldn't be happier. Plus she has a one of a kind ring. Overall I had a great experience with Joseph Jewelry and would recommend them to anyone.
Melissa Q. - WA - February 2015 - GoogleThey were amazing to work with, from the very beginning honest about what would look best and not motivated just to make a sale. They are truly a reflection of their jewelry, unique,exquisite and priceless. My ring is beautiful and reflects my relationship with my fiance perfectly!
Linda S. - Bellevue, WA - February 2011 - CitySearchJoseph Jewelry can't be beat – I recently inherited my mother-in-law's marquise diamond wedding ring. I wanted to have it designed into a cocktail ring. Danny was very helpful and created a setting that showed the marquise in a creative design in yellow gold. He provided me with 3D renderings that allowed me to make changes before he actually created the ring. Danny kept in touch throughout the process. The ring fit perfectly and was beyond my expectations.
Bex - Bellevue, WA - March 2011 - CitySearchBest Custom Jeweler – I sent Joseph Jewelers a picture online of a wedding band similar to what I wanted made. I had quite a few modifications and they were very accommodating. All my messages were answered promptly, and the price was less expensive than other jewelers I had spoke with. They finished the job two weeks before I needed it. I was struck when I saw the ring- it was better than I could have ever imagined. I was blown away that they could create a ring so perfect without me ever having to make a trip out to their store. There is no doubt in my mind I will order from them again. Joseph told me in one of my first messages to "expect perfection", and the ring exceeded this expectation.
Darren I. - Richmond, BC - January 2012 - CitySearchGreat Experience – I was looking to have a ring custom made for my wife and Joseph Jewelry was recommended by an acquaintance. We are from the Vancouver, BC area so we were interested in seeing what Joseph might be able to offer compared to our local jewelers. The ring we had in mind was to have a 2-carat center diamond with side stones. We met with Joseph himself directly and he was able to match what a local, high-end jeweler was offering us. However, what really tipped the scales in his favor as far as our decision to go with him was his commitment to customer satisfaction as well as ease in dealing with him. With the exception of our initial meeting, the rest of the design process was done via email. Design drafts were sent to us and we were able to comment on and suggest changes to Joseph and this continued until the design was ready. We were also sent a wax prototype of the ring prior to it being cast so that we could see the full effect. The total time it took to make this ring a reality from our first meeting with Joseph to the ring being made was about 2 months (the ring could have been ready sooner but we were not in a hurry). What we ended up with was an incredible piece of jewelry and my wife has received endless compliments on it. Joseph and his staff were great to work with and we would unhesitatingly recommend their services. This entire experience really exceeded our expectations and we will gladly return to Joseph for any of our future jewelry needs.
A. Sessoms - Kirkland, WA - September 2011 - CitySearchExceptional experience – My experience with Joseph Jewelry was exceptional. I recently purchased an engagement ring with Joseph and the entire process from start to finish was handled by their staff incredibly. From their ability to create a one of a kind unique setting, to their great staff and terrific prices, I was thoroughly satisfied. Not only was Joseph Jewelry far above the competition in service, but far superior in price and value as well (I also was given a great deal on the diamond as well). My experience did not end there. I wanted to make plans for my proposal to be on the 4th of July, which was only three weeks away. Given the amount of time and detail that went into my ring, this was a very unrealistic time frame to ask to have a completed ring. However, Ryan (one of the sales reps) and Joseph guided me quickly through the process and were able to expedite everything so that I received the ring early and had a memorable engagement that we will remember forever. I shopped around a TON! Let me save you some trouble and recommend you make this your one stop shop. They beat other jewelers by far (and I am not typically the type to write a recommendation). I will recommend them to all of my friends and will be going back for all of my future jewelry needs.
Alexis S. - Sammamish, WA - September 2011 - CitySearchAmazing! – My fiance and I went to Joseph Jewelers to have a cut sapphire made into a piece of jewelry that we could pass down through the generations. The staff at Joseph Jewelers gave us so many options and helped us to really focus on what we wanted. The were not pushy, and they were very creative with their suggestions. The Piece came out beautifully- we couldn't have wanted a better setting for the stone, and the craftsmanship was amazing. We later returned to have a pendant and matching earrings made as a gift. We wanted something specific, but couldn't find it anywhere. We also wanted it to be somewhat personalized for the person who will receive it. Again, the creative suggestions and helpful staff made for an amazing experience. The pieces turned out to be even better than we had imagined. The most amazing piece we had them make was my engagement ring. Again, we had an idea of what we wanted, but did not want a ring that looked like everyone else's. We talked through what we wanted. They gave creative suggestions and walked us through everything so we would truly understand what we were buying. They were informative, classy, knowledgeable, creative....the list goes on. I cannot say enough positive things about this place! My ring came out even better than I had imagined. The workmanship was incredible! I have truly never seen such an amazing ring. Considering the level of expertise, selection, ability to design and create anything you want, the price was more than reasonable for the level of quality and satisfaction we received while working with the people at Joseph Jewelers. Danny was amazing, I cannot say enough good things about the whole experience we had. We will continue to take our business to them as we like support local businesses and their impeccable quality speaks for itself!
C. Fekkes - Seattle, WA - September 2011 - CitySearchExcellent Jeweler! I had my fiance's engagement ring made at Joseph's and the quality of work and customer service could not be beat. I brought in a picture of the type of ring I wanted and Joseph created it beautifully. The service provided was sincere and focused on making sure I got exactly what I was looking for. We had looked at many different jeweler's but nothing compared to Joseph's.
Hollyk22 - Seattle, WA - September 2011 - CitySearchBest Jeweler and Customer Service! – Seven years ago my husband and I had several friends suggest Joseph Jewelry to us, and the reasons were the same- Joseph Jewelry offers the best in customer service, care and very helpful in creating a unique setting. I had a vision of what I wanted for my wedding ring, it was complicated and difficult to explain. I shared with Joseph what I envisioned and he was so helpful and considerate when we planned out the first few drawings. He loves what he does and you really get a sense of that when you meet him and come back for cleanings. With each visit for cleanings, I am always pleasantly reminded of what a wonderful business Joseph jewelry is-- I highly recommend you stop in if you are looking for something very special. :) ALSO-- about a year ago I was downtown Seattle and saw a woman with the most beautiful ring, it was a very special setting and asked her if she designed it. She said that she had Joseph Jewelry in Bellevue design it! She said that she and her husband visited many Seattle area jewelers and Joseph was the one they decided to have create the ring because he was so highly recommended by Costco. She said her ring turned out better than she imagined it would. She then complimented my ring setting & I told her that was exactly what happened with my husband & I, and we laughed! it was a really great random occurrence!
Sono81 - Bellevue, WA - September 2011 - CitySearchExcellent service, amazing product! – I'm an online customer who happened to stumble upon Joseph Jewelers while trying to search for a business to compete with our home town jewelers prices. I'm a young guy and my budget for this very special ring was not very big. I set myself up on their website, which was very simple to use. I drew a few drawings of what I had in mind for the design of my custom ring and sent in to Joseph via scan. They called me back in about a day with questions and feedback about the ring I wanted to make. We talked about the diamonds that would be appropriate with the design I sent them. They understood that I was not trying to break the bank and I didn't feel pressured at all to make a decision. I was absolutely floored by the drawings they emailed me back. They were exactly what I had envisioned. If I had any issues at all I was able to talk to Joseph himself and I didn't have to wait on the phone for a long time, he usually sent back an email within the business day. The entire process was simple and I enjoyed it very much! Long story, short... She said "YES!" and she was amazed that the ring was completely custom!
Amadeus - Bellevue, WA - September 2011 - CitySearchAmazing Service, Friendly, Stunning results The very night we got engaged, I began searching for a local jeweler. I wasn't attracted to the franchise companies, like Shane or Jared's. I had no real idea what kind of design I liked or even that one could be custom made to my desires or needs. We began speaking with Danny via their website. They were able to share pictures and ideas almost immediately and we worked to fine tune what it was that I wanted in an engagement ring. When we met them in person, I was pleased by the selection of the store, the knowledge and friendly demeanor everyone possessed. After only a couple of visits, Josephs recognized us as we came in. They were wonderful in explaining the science of diamonds and the metals used in the engagement and wedding rings. They worked with what we wanted and what we were able to afford. I get compliments on my rings every day! We saw the rings through all the developmental stages, from the computer rendering, to the wax model, to the nearly polished and final results. We are very pleased with the rings and recommend them to anyone. Joseph Jewelry is an amazing local business with a phenomenal staff that listens and cares, and crafts gorgeous jewelry.
Tymy - Bellevue, WA - September 2011 - CitySearchSecond to none quality and craftsmanship – I've been a customer of Joseph’s Jewelry for over 7 years now and have purchased everything from small pendant necklaces to my wife’s engagement ring, and have always been very impressed. Joseph and Danny have a thorough knowledge of their trade and if you can dream it they can make it. When they are challenged with a difficult design they will find or invent a way to make it happen, and their knowledge of their trade is second to none with service to match.
Wu W. - Bellevue, WA - September 2011 - CitySearchBest custom designed Engagement ring in Washington – After searching for various jewelry stores online, I decided to stop by Joseph Jewelry. On my first visit, the staff were very friendly and helpful. They assisted me in creating a preliminary design for the engagement ring. After subsequent visits, I suggested a new design, which was accepted and developed into a 3D model. Throughout the entire process Joseph Jewelry supplied sound advice while helping to fulfill my creative vision within the time and budget that I set out.
Nazia B. - Las Vegas, NV - October 2011 - CitySearchI am so overjoyed after receiving my custom ring in the mail. After searching for hours online for a jeweler to make a custom ring for me, I contacted Joseph after seeing his work. I emailed him and was appreciative to talk to someone who was very genuine and didn't feel was trying to "just make a sale." He was straight forward, and after I decided to use him, was pleasantly surprised on how patient he was. I must have changed my mind a few times! But he worked with me and when I got my ring in the mail, I couldn't be happier. It was like he read my mind. Do yourself a favor and trust Joseph to make your next ring. He won't let you down.
Julie S. - Duvall, WA - August 2011 - CitySearchProfessional, knowledgeable and artistic – I found Joseph Jewelry online, looking for a local jeweler that had a creative edge. I love jewelry, and I wanted to go to a jeweler who had a similar style as me and who I could build a long term relationship with. Joseph and Danny were so accommodating and helpful. Purchasing jewelry, especially custom, is a very personal decision and they helped me through the process with incredible patience and their knowledge really shined through. They gained credibility every step of the way with me. They are not salespeople, they are 100% focused on getting the customer what they want. And that is refreshing. They did a custom ring for me that exceeded my expectations by far. I will absolutely use them again, and I still check their website from time to time, just dreaming of what my next piece will be!
Elizabeth T. - Wenatchee, WA - January 2011 - CitySearchNothing less than perfection – Joseph and his staff were excellent with a capital E. They brought my ring design to life in a precise and timely fashion. After contacting a number of other online Jewelers, I found Joseph Jewelry and had all of my questions answered immediately. Their confidence gave me confidence and I will never go back to another Jeweler (in fact I immediately had them begin two more projects after I saw my completed original). Thank you Joseph Jewelry!
Diplob D. - Bellevue, WA - October 2011 - CitySearchWe love this place – When we started shopping for wedding rings, we went to the usual big named jewelry stores and found nothing. A co-worker of mine, mentioned Joseph Jewelry and thought we might give it a go. I'm so glad we did. We found the perfect rings that were different and delightful.
Terry McMaster - Miami, FL - December 2011 - CitySearchCustom Jewelry – Searched for a place to get some custom jewelry designed. Found Joseph Jewelry on the internet. They were easy to work with and very patient through out the entire process. Ended up with a great custom designed pendant for a Christmas present. Will definitely do more business in the future.
Ziv G. - Issaquah, WA - August 2011 - CitySearchState of the art designs and service – Joseph has custom designed both an anniversary necklace and an engagement ring that perfectly matched what I visioned. I am extremely satisfied with the quality of the service and the professionalism. Will definitely come back for more ;-)
JDMmets - Bellevue, WA - August 2011 - CitySearchAn absolute A+ experience! Went to Joseph Jewelry to buy an engagement ring. Ended up working with one of the owners, Danny, to design a custom engagement ring. Danny truly listened to me when I described what it is that my fiance is like, as the design really was about her. The process that followed was awesome, as they emailed me graphics of what the ring would look like, did a wax casting of the ring, and once I approved that, had the ring finished a few weeks later. Joseph Jewelry makes the vast majority of the jewelry it sells and it is made right there in the back room. I found this really impressive and it left me feeling more connected to the engagement ring and the process. I highly recommend asking for a tour of the back room, as I felt like I was stepping in an older world atmosphere in terms of the craftsmanship that was all around me. As for the ring, it looked amazing but, of course, it's not my opinion that counts but, rather, my fiance's and she absolutely loves it. She loves that the ring is perfect for her. And what I love about Joseph Jewelry is that I really believe that they are not wedded to any one style but truly want to make jewelry for you in the style that you want. In other words, their only agenda is to make their customers 100% satisfied. In sum: wonderful customer service, wonderful product, wonderful people, and a wonderful local business.
Kristine and Bob S. - Bothell, WA - August 2011 - CitySearchTop Notch! – My husband and I went into Joseph Jewelry to inquire about using diamonds we already had to incorporate into a new ring. Our intent was also to upgrade the center stone in my current ring. I had a copy of an 'inspiration ring' but wanted to use our stones, upgrade the center stone, and tweak it a bit to my liking. We ended up working with Danny (both brothers are excellent!) and were treated with the utmost respect and care. He listened intently to my desires and a few weeks later, I am wearing the ring of my dreams. It looks even better than the inspiration ring. They credited us the gold from our other pieces as well as the old center stone. He remembered every minute detail from our discussions and incorporated it into a masterpiece. We definitely plan on using Joseph Jewelry as our exclusive jeweler. They are classy, professional, perfectionists and treat each customer like gold!
Ccdawgman - Bellevue, WA - August 2011 - CitySearchThe best in town – Joseph Jewelry is the best jewelry store I have ever worked with. Both Danny and Joseph are very professional and quite willing to make sure you get what you are looking for. I have purchased customs rings for my wife, my son got his wedding ring designed there and I have referred quite a few friends who have had nothing but a great experience with them. I know there are other custom Jewelers in the area, however you will not find a more honest and professional team to work with. These guys are really the best in town!
Saucenugget - Bellevue, WA - August 2011 - CitySearchVery Pleased! Wanted to create a special ring for that special someone and Joseph Jewelry made it happen! I started with a small sketch which was turned into something that was so incredible I could not believe my eyes. Joseph's website made it really easy to communicate with the shop on the design, pricing and time frame of the ring. I had them use diamonds and gold from my fiance's Grandmothers ring to create a one of a kind piece that could never be duplicated. Joseph was great to work with and I would recommend his shop to anyone looking for custom jewelry! Thanks again Joseph!
Greg B. - Bremerton, WA - August 2011 - CitySearch100% Satisfaction Advertised.....100% Satisfaction Received! – I really wish I could write about every detail of my experience with Joseph Jewelry in just one review. Unfortunately, it would be so long that nobody would read the entire review. So, I will highlight as much as possible without getting longwinded and if anybody wants to contact me personally, I would be happy to take the time to email or speak on the phone with any reviewer that may have questions or hesitant to give Joseph's a try. They really are remarkable in my opinion. Joseph's is a small jeweler in the heart of old town Bellevue. Joseph and Danny own and operate Joseph's along with a handful of equally talented employees. This place has absolutely exquisite jewelry in their showroom, but if you don't find that piece that blows your hair back, the team at Joseph's will work with you to design or modify a current design to your exact taste and specifications using [a] computer program that is really impressive. I worked with them to modify an existing design in their showroom for an engagement ring for my girlfriend. It took about 6-8 weeks to get it completed from the day I walked in the door to the time I picked up the ring, but let me tell you it was worth the wait. They promised me on day 1 that they would make me 100% satisfied and they did just that. The ring is made so well, that I couldn't find anything wrong with it looking at it under 10X magnification using my school's microscope. Anyway, the service I received at Joseph's was nothing short of amazing. They listened intently to my concerns and ideas about the ring and never made me feel like they were too busy to help me or another customer with deeper pockets was more important. I even dressed super casual (shorts, t-shirt, backwards hat) on day 1 and I was treated the same as the guy across the store from me in a nice suit that looked like he was oozing with more money than me. The long and short of it is this: IF YOU DON'T AT LEAST GIVE THIS PLACE A FAIR SHAKE AT YOUR JEWELRY BUSINESS, YOU ARE THE ONE MISSING OUT!
Mario G. - Bellevue, WA - October 2011 - CitySearchMy wife and I highly recommend Joseph Jewelry in Bellevue. What you will find at Joseph's is a well trained staff who is there to be helpful and will not place added pressure to buy. My wife and I looked at many diamonds before walking into Joseph's. But, we decided to buy at Joseph's simply because of their no pressure, helpful & friendly way of doing business. After deciding that we were going to do business with Joseph's, we narrowed down our diamond search to just (2) stones. Both stones surpassed our expectations. The stone that we finally chose is perfect to us and was a very, very good value. It is now 3 months after we made our purchase and we could not be happier. We are completely confident that we received a fantastic diamond at a great value. So, if you are in the market for a diamond and a ring setting, do yourself a favor and put Joseph Jewelers in Bellevue high on your list. Also: Do yourself another favor and stick with a GIA certified diamond. This specific certification will benefit you in the long run. There are other certification names out there, but the GIA cert will help retain the diamond's value over the long run. It will also help to confirm the value of the diamond for insurance if the stone should ever be lost or stolen.
Luke O. - Bellevue, WA - September 2011 - CitySearchJoseph's Jewelry upholds satisfaction guaranteed and goes above and beyond customer expectations. I chanced upon Joseph's Jewelry exactly two months ago in hopes of finding a jeweler capable and skilled enough in helping me create a ring both intimate and unique. Upon reading countless reviews, researching surrounding jewelers, and having heard word of mouth on Joseph Jewelry's service and craftsmanship, I decided that Joseph's Jewelry would likely be the best place to go to. Designing a ring has been a very hands-on experience with Joseph's Jewelry. The end-product is a result of collaborative effort and to get there, Joseph's Jewelry is very responsive to the customer's needs and vision and makes sure the customer is absolutely satisfied. For instance, I let Bonnie (one of the associates at Joseph's Jewelry) know that I was travelling internationally for a couple weeks, and she told me that would not be a problem. Turns out, it really never was. She responded either within half a day to 24 hours (at most), responding with constructive feedback and suggestions. From start to finish, very courteous, professional, and comfortable to work with. There have been countless modifications and changes made to the ring I initially envisioned. Being such an important and intimate piece of work, I wanted to make sure that every facet of the design, from diamonds, metal, and setting, was to my satisfaction. To say the least, Joseph's Jewelry had no problem accommodating. Going above and beyond what was required of them was when Joseph's Jewelry expunged certain costs to the ring due to unforeseen additions that were necessary to be made in order for the ring in its entirety to be proportionate to my girlfriend's finger. Going from a 3.5 to a 3.75, additional materials were required but at no cost to me. Amazing service, hands-down. I have never met a jewelry business as honest and professional as Joseph's Jewelry. Their rating as being one of the best, if not the best, is not simply for show but is the result of their quality of service and craftsmanship. I will be going back for my bands and will be referring friends here with absolute confidence.
Donovan L. - Bellevue, WA - September 2011 - CitySearchMy fiance and I believe that part of the excitement of getting engaged includes the man choosing the ring without input from the woman. This created quite a lot of anxiety for me as I am sure you can understand. I came to Joseph with a couple of ideas, and some pictures. Over the course of several months he helped me to develop my design and created the perfect ring, and I mean PERFECT! The level of customer service is was beyond anything I have ever experienced before and was maintained from the first time I contacted them through today. Hands down, the best! Joseph Jewelry's staff are all experts and genuinely care. I could have saved a little money going somewhere else, and settling on a nice ring. But if your going to do something, do it right. I didn't end up with a nice ring, I ended up with a PERFECT ring! I am a customer for life, and will only deal with the wonderful people at Joseph Jewelry from now on.
Rick B. - Bellevue, WA - October 2011 - CitySearchA fine piece of jewelry is an investment and it's not just manufactured it is artistically designed and created to be a unique work of art by those who have been blessed with such a talent. That's what Joseph Jewelry did for my wife. We worked personally with Danny, who helped her create the perfect custom design for an absolutely exquisite diamond pendant. This company operates in the highest level of integrity and customer service. We were so impressed with Danny's personal attention to every detail through the process. He gave us a tour and showed us how the different steps of creating jewelry are accomplished. He listened to my wife's ideas and helped her with suggestions that ended up adding the final wow-factor to the piece. My wife gets compliments every single time she wears it and she always tells them about Danny and Joseph Jewelry. If you want the best, this is it.
Allison P. - Bellevue, WA - September 2011 - CitySearchThis place is absolutely amazing!!! The service is incredible, they have a HUGE selection of styles and can design anything you can think of! We're very particular and after months of shopping everywhere else, we were able to create the perfect engagement ring. We came in and picked out a few styles that we liked and had them integrate it into one ring. They made a 3-D rendering which helped us visualize exactly what the ring would look like. No other jewelry store that we looked at had this option. They had great communication and kept us informed on the status of our ring each step of the way. We were able to make changes after each 3-D rendering until we were completely satisfied with the design. They then made a wax mold so we could try it on and see it in real life. They have a 100% satisfaction guarantee for all custom rings. We were thrilled that the ring included lifetime cleaning and free check ups to make sure the diamonds are in place. We would highly recommend Joseph Jewelry to anyone who wants a custom made ring that is unique with a lot of attention to detail. We have since been back to design both our wedding rings and will definitely come back again!
Deborah E. - Bellevue, WA - October 2014 - Best of Western WA King 5 Evening MagazineNot just wedding rings -- exceptional custom designed jewelry especially rings for any occasion. Both Joseph and Danny are design artists of the first caliber.
Sue R. - Seattle, WA - October 2014 - Best of Western WA King 5 Evening MagazineVery friendly and professional. My husband designed my engagement ring with Joseph Jewelry and it is absolutely beautiful! They also worked with us to get my custom wedding band to match the engagement ring, and they did a fantastic job! Sue R.
Alex R. - Bothell, WA - October 2014 - Best of Western WA King 5 Evening MagazineI designed my wife's engagement ring at Joseph Jewelry. The staff were a pleasure to work with; they were knowledgeable and prompt. I loved their tool for online collaboration, which made it very easy for me to keep track of the design process. My wife absolutely loves her ring and often gets compliments about it. Alex R.
Jennifer S. - Minneapolis, MN - February 2015 - GoogleMy fiance and I heard about Joseph Jewelry from his friend, who collaborated with the designers to create her engagement and wedding rings. I thought her ring was exquisite, and so he and I decided that we were ready, we would definitely be working Joseph Jewelry -- and so we did! It was a wonderful experience. I worked with Michelle and Bonnie to source the stone and collaborate on the design, and they even created a bit of a floral element to the design near the stone and little leaves to hold the stone in place -- something unique that I hadn't seen (in this configuration anyway) on any other ring on their website. They were very patient with me as we went through all the possibilities and I just adore the final result! It was such fun to create something unique and special that I will be proud to wear for the rest of my life. They also created a matching wedding band that is absolutely perfect. We worked solely online and over the phone, and they made the process easy. I had a basic vision when I started out, and the team brought it to life even more beautifully than I could have imagined. Everyone was friendly and so nice to work with. Thank you so much to everyone at Joseph Jewelry!
John L. - Los Angeles, CA - January 2015 - Joseph Jewelry Client CollaborationThe ring looks amazing! Thank you all for the great work and customer service! :)
Josie H. - WA - February 2015 - PricescopeI'm truly head over heels in love with [my ring]. Can't say enough good things about the vendors either. Joseph jewelry was so responsive to my ideas and combined the best of all the pieces I showed them for inspiration. Really knocked it out of the park. [The] setting is sort of a combination of things I liked from various places. It includes Peridot and Garnet for sentimental reasons. I'm utterly in love with it!
Mel W. - Avon, OH - June 2014 - TrustPilotTrust Your Treasures with Joseph Jewelry Simply put. Choose Joseph Jewelry! Custom made jewelry with incomparable customer service, customized craftsmanship to your satisfaction along with friendly and knowledgeable designers. Flawless email communication from Washington state to Cleveland, Ohio. Updates on the progress every step of the way from design questions, to purchase agreement to delivery of my ring. Highly recommend. Would choose Joe and his team again!
Sara B. - Petaluma, CA - February 2015 - GoogleBonnie at Joseph Jewelry helped design the most beautiful custom ring for me (amethyst and sapphires set in rose gold), and I adore it. I also loved the process of working with her. I was not exactly easy to please, as I had some very set ideas about what I wanted, but no real vocabulary to describe it well. She was extremely patient, and I ended up with a piece of jewelry I plan to wear forever). Plus everyone at Joseph Jewelry was extremely helpful in all ways. Altogether, a great experience. I'm also not local at all -- they did it all by email and phone. The final result was exactly what I wanted.
Reid S. - Tulsa, OK - February 2015 - GoogleI had a wonderful experience working with the design team at Joseph Jewelry. I live out of state, so all communication and design work for my order had to be completed online or over the phone. I found the online system easy to use and helpful (especially the CAD design pictures) and the design team were nice and very capable of explaining the different design options and walking me through the whole process. One final positive - my order was under a time crunch during the busy holiday season, and the whole Joseph Jewelry team accelerated their process to get me my ring on time. In all, if you are looking to design a piece of custom jewelry, I highly recommend working with Joseph Jewelry from anywhere in the country.
Chris K. L. - Seattle, WA - December 2014 - GoogleOverall, a great and well worth it experience! The Joseph Jewelry team worked with and supported me from day one to build a phenomenal and creative project. The finished product was simply stunning and made for a magical weekend with my fiance. So look forward to working with and supporting Joseph Jewelry in the very near future!
Gwen B. - Lynnwood, WA - January 2015 - GoogleJoseph Jewelry is the best! I worked with them to design a custom ring, because I knew exactly what I wanted but we just couldn't find it anywhere. I'm so glad I chose them! Though I live in the area I mainly worked with them online. Their responses were always timely and friendly. And the ring is absolutely gorgeous, I love it. They say they'll re-work the design as much as needed but honestly I fell in love with the first set of drawings so they got to work on making the ring right away. I picked up my ring in person so I got to meet the designer and check out the store, which is full of beautiful jewelry. I can't wait to work with them again when my fiance and I are ready to get our wedding bands, whether we pick out something they have or go the custom route again!
Ashlee P. - Renton, WA - January 2015 - GoogleJoseph Jewelry is such an incredible business, I don't even know where to begin! After spending months shopping Jewelry stores my fiance and I were left disappointed with the lack of variety of styles to choose from as every store had the same designs and when it came to adding sentimental details we kept hearing how expensive it would be to "customize" our rings. These are wedding rings, rings we will wear every day for the rest of our lives so of course we want them to be unique, we weren't going to settle on something so important. Frustrated with our experiences we set out to find a jeweler that could meet our needs, we came across Joseph Jewelry and after reading their rave reviews on Yelp we decided to make a visit to their store. What a change from the other jewelers we visited. From the moment we walked in the store we were greeted by friendly staff and the selection of stones and settings was almost overwhelming. They can truly make anything! The craftsmanship is incredible, they pay close attention to every detail, they answered every random question we had (even after hours), and walked us through their seamless design process. We started with pictures of rings we liked which turned into sketches from their designers, which then became 3D modeling images, and then the stunning final product! From beginning to end their staff was friendly, helpful, and knowledgeable of the materials we wanted to work with, and they gave us honest feedback on our ideas in order to design a ring that exceeded our expectations! I can't say enough about the staff, the craftsmanship, and the ring (and neither can everyone that sees it)! We will be back to design the bands as well as design jewelry for family and friends. Did I mention their pricing is in line with other jewelers mass produced basic styles? We'd pay twice the price for the level of care, service, and quality of the final product we received. Thank you Joseph and your amazing staff, you have customers for life!
Carson R. - Seattle, WA - January 2015 - GoogleI had the pleasure of working with Danny and Bonnie. Both were well informed and happy to help me to create / design the perfect piece for my wonderful bride to be. It turned into a fabulous experience and I have no complaints. I will certainly recommend Joseph Jewelry to my friends. Great product and excellent. Thank you Danny, Bonnie and Joseph Jewelry.
Jeffry R. - Issaquah, WA - January 2015 - GoogleI used Joseph Jewelry for both my wife's engagement ring in 2012 and a ring reconstruction for my mother in law in 2014. On both occasions, I thought what we wanted was out of reach and couldn't be done. On my wife's engagement ring they used their technology to create a custom wedding band that turned out amazing. On the reconstruction, they put together a ring that had been destroyed by a different jeweler. We had to special order new parts, but they made a 1930's ring look like brand new. They now have a family customer for life.
Michael F. - Berwyn, PA - January 2015 - GoogleBeing from out of state (PA) I was hesitant about the buying an expensive piece of jewelry (in this case an engagement ring) without seeing it first...I could not be happier with the quality of the ring and the tremendous service I experienced. Everyone that assisted me was top notch and very patient with all my requests. I think one of the most memorable parts about this process was that I was able to get such a personalized ring made for one of the most personal events myself and my fiance will experience in life. It was so refreshing to not end up with the typical cookie cutter ring that all the chains offer. They could not come more highly recommended. My fiance and I will definitely be back in the future for any jewelry needs.
Coco H. - Seattle, WA - February 2015 - GoogleGreat establishment. Trustworthy, honorable jeweler. Walked us through the design and ultimate production of a stunning dream ring. Multiple changes- no problem. Royal customer service.
Terence R. - Vancouver, BC - February 2015 - GoogleI found Joseph Jewelry while trying to find a good jeweler who did unique mens designs. After seeing their flexibility with custom designs I I knew they were the designers for me. However I was uncomfortable with ordering something online without seeing some of their work in real life, and trying on similar style that I was interested. Living just a 2.5 hour drive away I made the trip down there. Now, normally I hate going into jewelry stores, you walk in and get jumped on and followed around the shop. Upon entering the store, I was greeted by a young woman who told me she would be available if I had any questions or wanted to try anything on, and she went back to work at her desk. Awesome. After browsing for a little while I decided to try things on to get a feel for the ring and the look, as I'm not normally a wearer of jewelry. I was glad I did. A lot of the designs I was originally interested in didn't suit me at all. I found something much more basic that I loved, and was able to tweak based on features I did and didn't like. Within 3 weeks it was ready to go and mailed directly to me. Great quality, and something I will love for a long time.
Tom M. - Redford, MI - December 2014 - TrustPilotAmazing service! I had an excellent experience with Joseph jewelry. From the first email to the last thank you after my package arrived. Would not hesitate to do business with them again. All my questions were answered quickly and product was beautiful. A+ people to work with!
Lisa C. - Bellevue, WA - October 2014 - YelpI continue to have the best service at Joseph Jewelry. It started with needing a repair and a cleaning on some jewelry. They are always so nice and helpful and the prices are beyond reasonable. I wish we had discovered them prior to purchasing my wedding band set! When they were cleaning my engagement ring, they mentioned the stone was loose and so they tightened it and had it ready within days. I also had purchased a pair of diamond earrings and was worried about the sturdiness of the backs. Sean took the time to create an extra notch and make them tighter on my ears, cleaned them, and also cleaned my rings - all within 15 minutes! Although I haven't purchased jewelry here, their staff and expertise is clear in all of the repairs I've had plus their selection is divine! I mean no harm in looking while I wait :) I would highly recommend this place based on the staff, friendliness, expertise, selection, and attention to detail. I have had nothing but great experiences at Joseph Jewelry!
Yuriko Y. - Berkeley, CA - October 2014 - YelpAmazing results! Found them online and they were extremely detailed I trying to make sure I got exactly what I wanted! I had a custom green lantern ring made for my fiance and it came out perfect! Even though I'm from out of state I still felt like they gave me the best service possible! I will 100% recommend them to anyone who's looking for a personalized piece!
Cole - Milwaukee, WI - June 2014 - TrustPilotWe got exactly what we wanted I purchased my engagement ring, which was absolutely beautiful. Shortly after we purchased our wedding bands, 1 turned out perfect, but we were initially not satisfied with the other one. However, Joseph's made it right and fixed the problems at no extra cost. It took a few extra weeks but we got exactly what we wanted. Needless to say I am satisfied and I would recommend this jeweler to anybody. We really appreciated how the staff was very friendly never pushy, always was great with communication. I never felt like I was pushed into buying a more expensive ring or anything like that.
Chris C. - Bellingham, WA - July 2014 - TrustPilotGreat Experience, Great Ring I had a great experience working with Joseph Jewelry. They were friendly and worked with me to get the perfect ring within my budget. My fiance and I both love the ring!
Michael and Adina - Seattle, WA - July 2014 - TrustPilotGreat service, fantastic result My husband and I purchases my engagement ring and out wedding bands from Joseph Jewelry. Our experience from beginning to end was fantastic. Firstly the customer service experience was superb. They ordered in tons of stones, took the time to teach us what to look for and why. They worked with us on the design taking my rough sketches and helped us make design decisions that would protect the stone but still achieve the design elements I was looking for. For my engagement ring I wanted a pretty complex design that involved the prongs holding the stone extending out over the top of the stone. It was very detailed and delicate work and honestly I don't know if another shop could have produced what I was looking for. They had a specialized laser they used to attach the complex prongs. Overall, I'd say they run a very high tech shop. As part of their design process they can 3d print the ring so you can touch, feel the design and even try on the ring before it goes into production. It made a big difference for us because one of the designs I liked on paper wasn't as elegant in 3d. We made several changes to our design based on the 3d printed ring. The end result was stunning. I receive compliments on my ring all the time. I couldn't be happier. For our wedding bands the customer service experience was more of the same. I think my favorite thing about the team at Joseph Jewelry is they consistent transparent communication. Even during super busy times of the year like valentines day, they made sure to set appropriate expectations for delivery timelines. Again the wedding band results were stunning. My wedding band flowed perfectly with my engagement ring and my husbands wedding band is possibly the most classy mokume band I've seen. All of the design work for us had one overarching theme that is truly artist dependent and that theme is elegance and flow. If you are looking to design your own engagement ring or wedding band, I'd highly recommend Joseph Jewelry. If I custom design something else in the future I won't go anywhere else.
Danny E. - Beaverton, OR - July 2014 - TrustPilotExcellent, prompt, positive, creative. I searched all over for a unique engagement/wedding ring; went through the inventory of many jewelers... found nothing I liked until I found Joseph Jeweler. I felt as if they were working hard to make sure I got the exact ring I described, and they were very intuitive about the stone and setting, as it only took a few "back & forth" messages to find what I had in mind... and it was all done via internet!
Stephen O. - Bellevue, WA - July 2014 - TrustPilotThis place rocks! Their customer service and selection are simply amazing.
Ruth H. - St Charles, MO - July 2014 - TrustPilotAmazing service! I went to Joseph jewelry to order a custom ring. They communicated with me throughout the entire process. They offer their design opinions to make sure your ring is beautiful. After all of my research I chose Joseph jewelry because they are the best custom jewelry sight on the internet!
Ling Zhang - Brooklyn, NY - July 2014 - TrustPilotAmazing Product and Communication! I had an amazing experience with Joseph Jewelry as they made me feel at ease with the entire purchasing process. I approached them to do a Lord of the Rings-based ring and the agent knew the item and handled the execution with care. I was shown a 3D model and then sent a wax mold of it prior to finalizing. At any stage, I felt that I could cancel or adjust my order. The final product was astounding and I am really happy with the level of detail, work, communication, and price!
Rita D. - Sammamish, WA - July 2014 - TrustPilotExceptional design and excellent customer service!!! Joseph Jewelry designed a beautiful and unique wedding ring for me. I very much enjoyed working with their professional and responsive team. The whole process from beginning to end was very smooth which made the experience a pleasant one. They will always have my business.
Michael B. - Salisbury, NC - August 2014 - TrustPilotAmazing experience! I was a little worried about buying a custom ring from across the country. However, I could not have asked for a better company to work with. Joseph Jewelry always responded to my emails within 12 hours and worked with me on everything I requested. The ring came and it was absolutely perfect! It was a great experience working with them and I would refer them to anyone else. Thank you!
Karma - Olympia, WA - August 2014 - TrustPilotEasy to work with, great customer service, fun experience creating my custom wedding ring: I had a great experience working with Joseph Jewelry for my custom wedding ring. Out of several local jewelers I contacted, Joseph Jewelry was the only one able to create exactly what I wanted, within my budget. The staff was friendly & easy to work with, both online & in person. I drove from Olympia to pick up my ring at the Bellevue location. Upon arrival I realized I gave them the wrong ring size, & needed to have it re-sized. They were busy but were able to re-size my ring within an hour, so I wouldn't have to make another trip. I would highly recommend Joseph Jewelry.
Lisa C. - Sammamish, WA - August 2014 - TrustPilotWhat a great team! I just had Joseph Jewelry repair my wedding ring for me and liked them so much I had them design a new ring for me using stones I had from other rings. The entire design process was so easy, and fun! They showed me 3D images of the design and I was even able to see a wax mold of the ring before it was cast in gold just to ease my mind that we had it right. I certainly never thought that I'd be in a position to design my own ring, but the technology out there now makes it accessible to everyone. I'm beyond delighted with the result!
Steve F. - Issaquah, WA - August 2014 - TrustPilotBest Engagement Ring Ever I went to Joseph's Jewelry with a specific idea in mind and he made it happen. He perfectly executed the design I knew my then girlfriend, now fiance, had dreamed of. She absolutely LOVES her engagement ring and constantly gets complimented on it. Joseph and his team helped me pick out an amazing center stone that has 129 facets and brilliantly sparkles because of the extra cuts. A normal round diamond center stone only has 58 facets. When I saw the two next to each other there was no comparison. I had no idea there was such a thing! I was extremely impressed with Joseph's customization and customer service throughout the process. If you want a stunning, one-of-a-kind ring visit Joseph's Jewelry.
Chris and John - Seattle, WA - August 2014 - TrustPilotGreat quality, professionalism and overall experience Bonnie was fantastic throughout the entire process. My husband and I came in with a rough design and she helped us perfect it by showing us options and new ideas. She made sure we were happy with every detail via the online messaging system on the web site before production started. We were happy with the price as well. We went to 2 other custom jewelry places and were quoted almost double what we paid at Joseph Jewelry. Lastly, when our rings were completed, Bonnie seemed just as excited as we were. We have already recommended this jeweler to 3 friends. Fantastic experience!
Jonathan - Kirkland, WA - August 2014 - TrustPilotExcellent Service! Knowledgeable staff and super friendly. A "gem" in Bellevue!
Daniel D. - Redmond, WA - August 2014 - TrustPilotCustom Jewelry to make the girlfriend become the fiance! I walked into the store with my girlfriend two months before I wanted to propose, and the people there were very helpful in sizing her finger and showing us the rings in the store for inspiration. The design process was very easy, with the staff being very transparent about what they believed was a good idea and what wasn't (which is helpful for an inexperienced person as myself.) They worked around my ideas and my diamond, suggesting things to make it better. The CAD drawings were extremely helpful to visualize the finished project, and the staff were quick to respond to my concerns or express their concerns. The finished product was gorgeous, and my fiance said yes! I fully recommend this place to anyone.
James D. - Bellevue, WA - August 2014 - TrustPilotAmazing products I had a customer ring designed with Joseph Jewelry. The overall process took a bit longer than expected, however the ring is beautiful. Great design, great customer service. Well worth the wait.
Brad G. - Knoxville, TN - August 2014 - TrustPilotFrom the very beginning to the day I received my engagement ring the staff at Joseph jewelry has been there every step of the way. They remained patient when I kept coming up with new ideas to add to the design and were helpful coming up with other ideas as well. I was skeptical at first thinking of having a ring made on the other side of the country, but there so caring and keep you so updated it's like they were right down the road. I can't wait to propose to my girlfriend because the ring they made is even more incredible than I could have ever imagined. I seriously hope I don't have to buy another ring again , but if I do I know the first and only place I'll go to have an engagement ring made. That's the great people at Joseph jewelry. I can't thank them enough for making this dream become a reality.
Jacquelyn and Taylor - Temecula, CA - August 2014 - TrustPilotAmazing custom designed ring! I was so pleased with how the ring turned out! I sent a picture of a ring that my fiance to them and they were able to mimic it in the right size, metal, color, and width. I would definitely recommend this Jeweler to anyone, especially if you would like a custom design ring.
Diane - Port Washington, NY - August 2014 - TrustPilotBeautiful jewelry! Excellent service! Excellent !!! The designs are beautiful and expertly crafted. The piece I had done was exactly what I had hoped for. The customer service team was knowledgeable and extremely helpful with their guidance and responsiveness. Would definitely recommend them!
Jayne S. - Sonora, CA - September, 2014 - TrustPilotProfessional, friendly, excellent experience, delighted customer. We had a custom wedding band made for my husband by Joseph Jewelry. They were very easy to deal with, professional and walked us through each stage of the process. I would not hesitate in recommending them to anyone who is looking for a special piece of jewelry. We are delighted with the finished result.
Diana H. - Virginia - September, 2014 - TrustPilotUnique and Elegant designs I've never seen designs that combine so much uniqueness and elegance as those of Joseph's Jewelry. Every single piece is breathtaking!
Ann and David K. - Redmond, WA - September, 2014 - TrustPilotWonderful service, beautiful work We had Joseph Jewelry make a ring for us. I found one in the jewelry case that I liked and had my own stones to use in it. Joseph Jewelry designed one that was similar but had some unique features. Once I received the ring and wore it for a while I realized one of the stones wasn't quite what I wanted so they switched it out with a similar color. I get compliments all the time. I would recommend Joseph Jewelry for all your jewelry needs. They do great repair work also!
John K. - Kirkland, WA - September, 2014 - TrustPilotHonest, fair and top quality jewelry and craftsmanship Joseph Jewelry made the process of designing and purchasing an engagement ring seamless. They explained the different levels/qualities of diamonds and worked with my budget to design the perfect ring. An online account was created when I committed to a ring, and before the ring went into production they sent a digital 3D image to confirm this was the ring I want. From that point on my account was updated and Joseph's was quick to respond to the couple of questions I had along the way. The ring is amazing, my fiance loves it and receives wonderful compliments. We will definitely return to design/buy our wedding bands here, and recommend to family and friends!
Chris L. - WA - September, 2014 - TrustPilotI will be coming back to this store. It was truly an amazing experience, especially for what I was wanting. I designed my ring myself, and while they made suggestions, they stayed true to the design I wanted. They were friendly, helpful, and did a marvelous job on the ring. If you want truly professional people who know what they are doing, you should visit Joseph Jewelry. You will be very well taken care of.
Lindsey S. - Brandon, MS - September, 2014 - TrustPilotAmazing service, quality and the most stunning,unique jewelry nationwide! Joseph Jewelry designed my wedding band, engagement ring and my husband's wedding band. Their unique designs are so beautiful and one of a kind. I have full confidence that I will never see another woman with my exact set. Joseph Jewelry's staff are so kind, helpful and treat you as though you are their most important customer. They are patient, fast, efficient and extremely helpful. They made it so easy for my husband to put his unique ideas and thoughts into reality. We will be lifelong customers because of their extreme care for detail, helpfulness with clients, and professionalism across the board. I get so many compliments on my rings and I immediately brag on Joseph Jewelry. You will never find a more caring, kind and qualified company to create your jewelry. Once in a lifetime special occasion jewelry requires special people, ideas, designs and unique quality. You'll find all of that for every need, idea or desire you may have at Joseph Jewelry!
Janet B. - Bothell, WA - September, 2014 - TrustPilotJoseph Jewelry inspired custom design is an experience and product like none other in the jewelry business. Joseph Jewelry has been my jeweler for the past 15 years or so. From my first experience with their custom design to today, they have consistently demonstrated the highest level of innovative creativity, knowledge, professionalism, trustworthiness, and customer care. They create with heart and soul and are genuinely committed to delivering your custom piece exactly the way you want it. I have worked with Joseph Jewelry on several custom pieces and have found them truly to be masters in their profession. To top it off, they are attentive, courteous and fun each and every time. Simply stated, they are the best.
Richard C. - Bellevue, WA - September, 2014 - TrustPilotBrought in a simple design concept and they figured out how to make it a beautiful 30th anniversary ring. Their on-line system made it easy to follow the progress from design to creation with prompt followup to status inquiries. Would do it again and would recommend anyone who wants a trusted source for ring design and creation to use Joseph's Jewelry...Great Job and my wife loves the ring!
Jen C. - Bellevue, WA - October 2014 - TrustPilotWe had a ring that needed to have fixed and they did a wonderful job! Their staff was friendly and helpful and the job was done right away. Very happy with their services.
Paul T. - Seattle, WA - October 2014 - TrustPilotI chose Joseph Jewelry because they are able to make custom design engagement rings. The nice thing was that I was able to bring in a loose diamond and I was treated with the same respect as someone coming in without a loose diamond that buys the entire package. I met with Danny and Usiel to design my ring. Danny took his time to explain everything to me and was very knowledgeable. There was an immediate feeling of trust. I even left my diamond at the store for storage until the ring was designed and created. Danny showed me that my diamond had a GIA serial number laser inscribed under the microscope to reinsure that this was my diamond. Once I left the store I communicated entirely on their website through private messages. Usiel responded within 24 hours of any message (except Sundays as they are closed). They will make any modifications as necessary until you are completely satisfied. The whole process took less than 2 weeks which is half the time projected! Thank you again for the lovely ring and great customer service.
Carrie Y. - Issaquah, WA - October 2014 - TrustPilotI had never been to Joseph Jewelry but had read online that they have excellent service and are very accommodating to all situations. We needed a stone reset into a much more upgraded setting and they had lots of ideas and were helpful every step of the way. They spent a lot of time explaining the entire process of custom design and we never felt rushed. We dealt with several staff members and they were all professional acting. They were able to accommodate us when our order needed to be moved up and never complained or grumbled. It was a pleasure to deal with them from start to finish.
Lael W. - New York, NY - October 2014 - TrustPilotI was looking for a jeweler to design a ring with using my engagement rings diamonds. I found something similar to what I was looking for on their website and immediately went to Yelp to see what reviews they have gotten. If I am trusting someone with something as precious as my engagement ring, including a large diamond, I want to be very careful. The Yelp reviews were outstanding, so I felt good to go to the next step. When I started a project on the website, they immediately reached out to let me know they were available for any questions etc... It was a no pressure situation, but somehow they made me feel very comfortable even in that one email. Throughout the process and with each major and all of the minor tweaks and changes, the designers were ultra patient and helpful. I am very detail oriented and I ask a lot of questions and at no point did I feel rushed to agree to a design or make a decision. They were very very helpful all the way through to make sure it was exactly what I had envisioned. When I received the final product, there really are no words for the amazing ring I was delivered. It was sparkly, shiny, beautiful and better than I ever could have imagined. It is a stunning one of a kind piece of jewelry and I am constantly getting compliments on it. I will absolutely use Joseph Jewelry again and recommend them to anyone.
Tiberiu P. - Germany - October 2014 - TrustPilotI am originally from Bellevue but am living abroad now. I looked everywhere for a place that would be able to provide the specific antique engagement ring that my girlfriend had described. What I found at Joseph Jewelry was someone that really knows what they are doing, a real craftsman that is hard to find anywhere else. They worked with me, promptly responding to emails and able to interpret my desires into precisely the ring I had pictured in my head. The ring is elegant - the attention to detail makes me almost jealous she is the one wearing it. But that just goes to show I'll be coming back when it's time to buy the wedding bands.
Chris V. - WA - November 2014 - TrustPilotI've been delighted with the level of service I got from Joseph Jewelry. From the initial contacts through their website (very well done, user friendly) to the final adjustment of the ring, they've been helping me all the way. Everything went as they told me and since then we're both very happy with this beautiful ring, a gorgeous product! I would definitely recommend this jewelry.
Paul W. - Issaquah, WA - August 2014 - GoogleIncredible service and quality.
Mark D. - Mechanicsburg, PA - November 2014 - GoogleMy name is Mark. I live in Pennsylvania and was looking at engagement ring's. [I] did some searching online and found Joseph Jewelry did custom rings. [They] sent them a photo of a ring I was interested in and the details I wanted and they started working on it. In two days, they sent me sketches and a sample photo of what it would look like from the information I sent them. It looked awesome. I approved the order and they started making the ring. In about 2-3 weeks the ring was finished. They sent me a photo of the finished product and "WOW" it was amazing. I just received the ring today 11/04/2014. [It] comes in a special box with a bow on it. I opened the box to inspect the ring and "WOW" it's just as stunning and beautiful as the picture they sent me. You get all the paperwork for the ring. The gem/diamonds specs and an appraisal sheet for the ring. I highly recommend Joseph Jewelry. From start to finish it was top quality. They really take pride in their craftsmanship and make sure that special occasion is amazing.
Chris L. - Seattle, WA - November 2014 - GoogleOverall, a great and well worth it experience! The Joseph Jewelry team worked with and supported me from day one to build a phenomenal and creative project. The finished product was simply stunning and made for a magical weekend with my fiance. So look forward to working with and supporting Joseph Jewelry in the very near future!
Aaron M. - Minnesota - November 2014 - TrustPilotFound Joseph Jewelry, doing an online search for a custom engagement ring. Being from Minnesota, and Joseph Jewelry in Washington I had some concerns. I will let you know that I had many questions, and their team addressed them all in a timely matter. My fiance loves her custom engagement ring, and we look forward to Joseph Jewelry designing her wedding band. I would definitely recommend them to anyone with questions on jewelry or who is looking for something special.
Tim S. - New Hampshire - December 2014 - GoogleMy Name is Tim, I started looking for a custom engagement ring and came across Joseph Jewelry. I live in New Hampshire and worked with Joseph Jewelry completely online. Since my first contact with them to the final shipped product they have been nothing but the most professional and helpful people I've ever met. From my original design ideas they made sketches and then 3-D renderings. At every step of the way I was able to put it my input and make changes. When all was said and done I had a truly one of the kind ring that my fiance loved. Several months since I proposed she still gets stopped on a daily basis by strangers wanting to know where she got such an amazing ring. I can't thank the folks at Joseph Jewelry enough for making the perfect ring for us. If your in the market for a custom ring look know further, these guys are the best!
Teresa J. - Renton, WA - August 2012 - GoogleI had been searching for the perfect place to get my mother's rings, that were passed on to me, redone. Joseph Jewelry exceeded my expectation on every level. They swapped diamonds out for me, with ones that I already had, and re-plated the two-tone gold on the ring. I had checked w/other jewelers, and was repeatedly told that they would not be able to keep the two-tone look, it would all have to become white gold. But, Joseph Jewelry was able to keep it. It looks brand new and is exactly how I envisioned it! Thank you SO much for your wonderful work. I would not hesitate to recommend this place to anyone.
Sidharth V. - Bellevue, WA - 2013 - GoogleGreat experience buying rings for my fiance and myself here. We were educated on what to look for in selecting a diamond and able to customize the designs of our rings as we wanted. The rings were made over the holidays in a really short time-frame and we're both extremely happy with rings we've got. They're beautiful! On the whole working with Joseph Jewelry was a really pleasant experience, at no point were we forced or persuaded to choose something we weren't comfortable with. I rate them top notch on the whole ring purchasing experience.
Vu H. - Tukwila, WA - November 2013 - GoogleThis place is absolutely amazing!!! The service is incredible, they have a HUGE selection of styles and can design anything you can think of! We're very particular and after months of shopping everywhere else, we were able to create the perfect engagement ring. We came in and picked out a few styles that we liked and had them integrate it into one ring. They made a 3-D rendering which helped us visualize exactly what the ring would look like. No other jewelry store that we looked at had this option. They had great communication and kept us informed on the status of our ring each step of the way. We were able to make changes after each 3-D rendering until we were completely satisfied with the design. They then made a wax mold so we could try it on and see it in real life. They have a 100% satisfaction guarantee for all custom rings. We were thrilled that the ring included lifetime cleaning and free check ups to make sure the diamonds are in place. We would highly recommend Joseph Jewelry to anyone who wants a custom made ring that is unique with a lot of attention to detail. We have since been back to design both our wedding rings and will definitely come back again!
David T. - Virginia - September 2013 - GoogleAfter searching extensively, I recently found and purchased an engagement ring for my fiance (Michelle) at Joseph Jewelry. My fiance and I had discussed rings previously, just so I could try to find out what really appealed to her without being too direct, and this one met all the criteria. It is truly perfect and seems as if it were designed specifically for us. The ring was going to be presented during a "surprise" proposal to my beloved, and the event had to be just right. I have to admit that there were several challenges which, to be quite honest, had me concerned about whether it would all come together as planned. Issues like: I was living in Virginia and my fiance in Washington; I couldn't actually travel to the shop to discuss the design; everything had to be done via phone/internet; issues came up that caused a time crunch at the last minute, etc., etc. I called and e-mailed Danny and Bonnie at the store many times, as things continued to change, and with every change they were able to adjust and even help me with other aspects of the evening so that it went off without a hitch. Needless to say, the proposal was better than either of us expected. As desert was brought to the table so were two dozen red roses. I turned to Michelle and recited a few lines, then went down on one knee and presented her with the ring as I asked her if she would do me the honor of being my wife. She said yes (several times) and then we received an applause for our efforts from the other restaurant patrons. It was truly a night we will remember forever. She was (and still is) in complete awe of the ring and now we're working on the wedding band design to match it. I can't thank the staff at Joseph Jewelry enough for, not only the design and beautiful craftsmanship of the ring, but also the patience, customer care and assistance with every other aspect of the evening. Especially, thanks to Danny and Bonnie...thank you, thank you, thank you!! I couldn't have done it without you!
Ajani M. - Washington, DC - November 2013 - GoogleWhen I began my search for an engagement ring, I had no idea what I was doing...I was not even thinking about diamonds at the time...just rings..I landed on this beautiful ring on the Joseph Jewelry site (which I found in my girlfriend's (now fiance) stash of bookmarked engagement rings on her computer). I gave Joseph Jewelry a call about the ring..and from that moment onwards... they were nothing short of spectacular. Customer service was outstanding (I'm an online customer, mostly speaking to staff over their messaging system on website), and the staff was very helpful and accommodating to my needs. I also spoke with them in person a few times as well. Most importantly, my time frame for ring production and shipping was only 3 weeks or so. And it turned out to be less than that because I had some issues gathering the money together. They were very understanding and assured me that they would get the ring to me in time for my planned proposal date. I was very impressed with that. Aside from that, the ring AND diamond quality were amazing and the final product was sooo awesome! My fiance ABSOLUTELY LOVES her ring and I'm so glad that I chose Joseph Jewelry. Couldn't have landed on a better place to get my ring. I live in DC, so I was worried about how the ring would look when being shipped all the way from WA. That turned out NOT to be a problem at all. Thanks again Joseph Jewelry for starting off my journey to wedding day with an awesome memory and ring!!!
Julie S. - Duvall, WA - November 2013 - GoogleI have used Joseph Jewelers twice - once to put a new sapphire in my wedding ring and once to create two new rings. All the work was completely custom. I loved working with Joseph - he is so easy going and focused on my end goal at the same time. The value for what he provides can't be beat. I will definitely go back to Joseph for future jewelry purchases. He can do anything under the sun and I trust him to create beautiful jewelry. Oh, and the last purchase I made came in earlier than promised. LOVE!
Lee W. - Brooklyn, NY - November 2013 - GoogleI reached out to Joseph Jewelry after some disappointing experiences with other custom jewelers. What I experienced with J. J. was beyond my expectations in regards to communication, turn around time, and execution. There are a lot of custom jewelry makers who offer similar services, but this jeweler will make sure you are given something of extreme quality and craftsmanship. This project was done completely over the web, and I always felt as though I was in direct communication with the designers and ring makers. Most questions were answered within 24 hours and order updates are provided multiple times a week. If you are concerned at all about working with them from out of state, I recommend speaking with Joseph about his custom jewelry guarantee. They are totally dedicated to customer satisfaction, and will have no issue making modifications after you receive the order if anything is not to your expectation.
Laura B. - Helsinki, Finland - February 2014 - GoogleWith the help of Joseph Jewelry, me and my fiance designed our own wedding ring. The ring is absolutely amazing! Exactly what we wanted, maybe even better. I highly recommend Joseph Jewelry - staff is very professional and helpful, everything is done without any delays and the result is excellent. Shipping abroad also was not a problem and communicating with Joseph Jewelry only through web was fast and productive. Thank you so much Joseph Jewelry!.
Travis W. - Keysville, VA - June 2014 - GoogleWhats not to like? I got quality service and attention from actual people who turned my thoughts into reality making a ring. Couldn't be more satisfied.
Tiffany R. - Seattle, WA - January 2014 - GoogleI checked out a few different Jewelry shops in the Seattle area and found that Joseph Jewelry was the best fit for what I had in mind. I wanted to create a ring for my husband that I knew I couldn't find in stores. Joseph was very helpful in ensuring me that he could supply a quality personalized ring for my needs. He helped me with everything from the metal choice to the final engravings while also keeping it affordable. Bonnie was amazing! She kept in contact with me through the entire process and made sure that everything was perfect before moving onto production. The final product was beautiful and my husband loved it. He also left a review! (Wes D.) Thank you to Joseph and the staff for everything!
Holly H. - Madison, WI - June 2014 - GoogleI will admit that I was probably a pain to work with because my fiance and I custom designed our engagement ring and I wanted every detail to be perfect. I have learned through working with Joseph Jewelry that I can relax and trust in their expertise and exquisite artist abilities. I have also learned that their customer service is top notch and they graciously deal with anxious people like me :) I get many compliments about the unique design of my ring and I look forward to starting the process of making matching wedding bands some day... you ready for that Danny and Joseph?
Luke N. - Starkville, MS - June 2014 - GoogleJoseph was the answer to many, many hours spent looking at engagement rings. I don't remember how I happened across them, but I wish I had done so much sooner. When I was first perusing their online selection, I did not realize that every piece they make is custom, but don't let this intimidate you. The whole website is intuitively set up and their customer service is competent and fast. When you want to order a ring, you must create a "project" on the website, but this is very simple to do. Then all questions you have can be posted to the project's page (similar to facebook); Joseph always responded rapidly to my posts. Since I was ordering a ring that was almost identical to one on their website, I did not go through much of the customization process, but the little that I did do was a fun experience (we swapped sketches and pictures and they sent me a wax model of the ring to make sure I liked it). Joseph was efficient and friendly, showed expertise, and truly wanted to give me a ring that I would like. They also worked within my budget and did not charge for any of the customizations or the prototype they made. Don't hesitate to use them; in the end, you will have a beautiful ring and one that you had part in creating.
Jacob A. - Boston, MA - June 2014 - GoogleThe professionals at Joseph Jewelry were very helpful to me in my quest to find the perfect ring for my fiance. I purchased the ring through their website, through which I exchanged a great number of private messages with various members of the store. These members helped me through all parts of the process, from selecting the design of the ring, designing the specific dimensions of the ring, and ultimately delivering the ring to me. I was bracing myself to have to fight off constant pressure to buy a more expensive ring than I wanted, but the professionals at Joseph never made me feel like they wanted me to buy anything other than the ring I was trying to design. They then made the ring relatively quickly, considering it was built from scratch, and delivered it to me in Boston. My fiance loved the ring, but initially it was a little too large. Joseph made the process of sending the ring back to them to be re-sized for free (minus shipping) extremely pain free, and returned the ring quickly to me. In all, I was very satisfied with my experience with Joseph. I would highly recommend starting a conversation with them through their website (or in person, if you happen to live close) if you are looking for a engagement ring.
Joseph A. - Sammamish, WA - June 2014 - GoogleJoseph Jewelry is the best! Joseph helped create a beautiful Cross Necklace for my wife, a gift that she cherishes so dearly. Joseph was able to work within my budget and give me a piece of jewelry that we are proud of and that we plan to pass along generations to come. From the second I walked in to their store, I was treated like royalty. Joseph gave me a tour of their workshop and showed me the different technologies they use to create all their jewelry from scratch. Based on my flawless experience with them and their outstanding customer service their knowledge in the jewelry industry, I referred both my grandchildren to get their engagement rings here. They both worked with Joseph and his team online through Joseph Jewelry’s website and they both had an experience that exceeded all their expectations. We are customers of Joseph Jewelry for life. Joseph & Helena
Eric S. - Bellevue, WA - June 2014 - GoogleJoseph Jewelry is a special family-owned custom jewelry business which is unique. Their customer service is personal, impeccable, they are very good listeners, and strive to match your needs with their insights and experience. You will be very pleased to work with Joseph, Pascale, Andrea, and the jewelers who design, build, and make customizations to your needs. Compared to my past experience in dealing with other jewelers, I would not hesitate In recommending Joseph Jewelry. Eric
J. Maksimo - Colorado Springs, CO - June 2014 - GoogleI recently purchased a custom engagement ring from Joseph Jewelry. I chose to work with them, even though I live in CO, because their rings are gorgeous and unique beyond anything I saw elsewhere. They made the custom process easy, despite my lack of jewelry knowledge. The ring came out beautifully. My fiance thinks it's perfect and everyone who sees it is impressed. Joseph Jewelry proves the value of attention to detail, creativity, and skill.
David S. - Bellevue, WA - December 2011 - GoogleWe found out about Joseph's Jewelry at the Seattle wedding expo, and we were very happy that we followed up with them and stopped by their store in Bellevue. My fiance bought my wedding band there, it looks great, and it's very unique. The staff at Joseph's Jewelry were very helpful, easy to work, and delivered as promised.
Gina T - Bellevue, WA - April 2012 - GoogleGreat service and attention to detail. Ring was ready on time and looks great.
Gregory N. - Vancouver, BC - June 2014 - TrustPilotAttentive and patient with an eye for detail Joseph Jewelry helped to guide me through the custom engagement ring process from design through to completion. They have all the tools necessary to bring your wildest ideas to reality. I had quite a complex design in mind and they executed it perfectly. When I was able to see it and hold it in my hand for the first time it just about brought a tear to my eye, the only thing better was watching my wife walk down the aisle wearing it.
Arlen D. - Mountain View, CA - December 2012 - GoogleI found Joseph's via web searching and chose them based on all the positive reviews. I worked with Danny to get an engagement ring made for my lady, and the experience was fantastic. No pressure, happy to educate me on the many things I didn't know about rings, and willing to work to make this exactly what she was looking for. One important note is that they're happy to work with lab-created stones, which many places aren't. I was in and out the shop a couple of times as the design came along, they got stones in for me to look at, etc. I was super impressed with their design work - they do mockups in CAD and can produce renders to show you exactly what the finished product looks like. The final product lived up to my expectations, and more importantly, hers! I'll be back next time I need to earn some brownie points. Thanks Danny!
Adel D. - Beirut, Lebanon - May 2014 - GoogleWe come to you with this review to express gratitude and let you know that our engagement day was ideal the ring showed all the love, caring and passion we have in our hearts for each-other from the early design till execution --- everything was flawless words can not express the happiness we feel and you engraved it well in an eternal item for those out there still searching for the right and perfect jewelry designers for the engagement rings or wedding bands, well we tell you SEARCH NO MORE Joseph Jewelry is the one and only to handle your love with care and sensibility they will take your dream design to the next level and will deliver what u even couldn't dream of Thank you Adel & Nancy
Tetyana M - Bellevue, WA - September 2013 - GoogleHighly professional jewelers, great designers, very honest and fast - best in area. Thank you for designing my ring in time.
Carl C. - Ventura, CA - February 2012 - GoogleI didn't want any ordinary ring, I wanted one that would tell our story something that truly had a meaning,Joseph, Ryan and Bonnie were the best. Every single step they were on it and they worked with me very well. Their customer service is superb! We discussed my budget and everything I wanted and they worked with me on the design until it was perfect. Their response time is great and so is their work ethic. They are a legit company. Will definitely be working with them for the wedding band and other jewelry. BTW my FIANCE LOVED IT! THANK YOU JJ FOR MAKING THE RING SO BEAUTIFUL AND HELPING ME EXPRESS MY LOVE FOR HER!
Samantha S. - Bellevue, WA - December 2013 - GoogleThe first time my fiance and I went into the store we actually met Joseph and mentioned we wanted to get our wedding bands there and possibly customize them. Joseph was very friendly and immediately took us on a tour through his entire store and answered all our questions. I was very impressed at how well the store was arranged and how attentive his staff was. He was not pushy at all as we were not ready to buy at that time. When we finally were ready we worked with Bonnie who was very friendly and professional. She was very patient with me and my fiance and answered all of our questions, never seemed annoyed with all the questions we had and different designs we wanted to use and helped guide us to our perfect designs. The final result is stunning and I will be proud to wear this band for the rest of my life. Joseph and his staff are wonderful at what they do and work tirelessly to answer all your questions and make sure your custom design is perfect and matches the exact vision you have and will work with you until you are happy with it even if you change your mind and want to try a different design . I would recommend his store to anyone who is looking their engagement or wedding ring or just a custom item of jewelry. Thank you so much!!
Tonie D. - Bellevue, WA - November 2013 - GoogleI can tell you right away that Joseph's Jewelry was a wonderful experience for me! We had a custom engagement ring made and I was so happy with the outcome. I have recommended to many friends to at LEAST stop in, view the incredible selection and LEARN from this place. They are willing to educate you and meet you where you are at. Communication was open about the actual day my ring was done, even though I made my Fiance pester them a bit to see if it was done yet. I just recommend to them that they estimate a bit out so that my hopes were not up of getting my ring back sooner ;) Thanks Josephs for a great experience and being so welcoming each time I enter your store!
Chris T. - Tampa, Florida - November 2013 - GoogleJoseph Jewelry was my top choice in finding my true love's ring. They helped me create a one of a kind ring, exactly to my wants, and even went beyond my expectations. They were extremely professional and I felt confident every step of the way. The ring came out perfect, and it was so special to be able to be very involved in the design and work with these true professionals. The service and ring were in my opinion 5 stars all the way through. I could not be happier to have this ring that will last generations. My future wife now has a beautiful, unique, and custom ring to always remind her of our journey together. It is beyond special to us and we both thank Joseph Jewelry for all that they have done for us to make our love even that much more beautiful.
Ryan M. - Leesburg, VA - September 2013 - GoogleI've had Joseph's Jewelry custom create three rings in the past three years and the latest ring was to match a previously designed custom job. Danny and his team pulled through once again with a flawless match to the previous rings paired with incredible customer service, Joseph's Jewelry goes above and beyond to quote fair pricing and deliver exceptional results.
Kelly F. - Redmond, WA - September 2013 - GoogleYears ago I used a different jeweler to create my wedding ring. They didn't do a good job so I had Danny recreate my wedding ring. He did a terrific job years ago. I recently lost my mom and inherited her jewelry. Danny and Bonnie created the most spectacular ring and pendant using my mom's stones. Keepsakes that I will have forever and hopefully pass on to my son's wife when that time comes. Besides doing awesome work they are great people! It's expensive, but I do think you get what you pay for. They do quality work!
Zachary M. - Billings, Montana - January, 2013 - GoogleOutstanding service and quality! We only had 5 weeks to go before our wedding and Joseph Jewelry was able to create a custom order and get it to us early! Communication was also unparalleled! I have only had positive experiences with Joseph's. : )
Anna B. - Kirkland, WA - August 2014 - GoogleGreat service! And Andrea assisted us wonderfully, thank you!
Seth A. - Carmel, Indiana - November 2013 - GoogleJoseph Jewelry has the best customer service and craftsmanship. From their store to their online customers Joseph Jewelry has the best service of all the jewelry stores I have been to. Many of my friends and family have chosen Joseph for crafting their engagement ring and bands and they are very helpful and every single one of my friends and family have been satisfied. My dad, my brother, all had Joseph make an engagement ring and the quality is unsurpassable. Recently my brother got married and when I saw the engagement ring they made for him, I knew I would have them design mine. I actually live in Indiana right now, but when I have been to Seattle I actually saw the store in Bellevue and it is an impressive store. I actually used the Online design a ring feature on their website, and it was easy for me to design the ring I wanted. The designers were helpful in helping me create the perfect ring. They do a great job at creating rings, you can be positive that they will create the exact ring you are looking for.
Niko W. - Bellevue, WA - December 2013 - GoogleMy now-husband and I had been ring shopping at a few other places before finding Joseph's. After our first visit in 12/2011 I knew we found the right place to create our beautiful and eternal wedding rings. Everyone (Bonnie, Ryan, Danny and Joseph) in the shop are wonderful, kind, patient and knowledgeable. We really enjoyed working with them to create a custom ring, and I was assured throughout the process. I have also been taking advantage of their free cleaning service offered to all of their customers. I bring my rings in every six months and they make them sparkle. I highly recommend Joseph's and I am confident we will be customers for life.
Weis D. - Seattle, WA - January 2014 - GoogleI received my ring from Joseph's that my wife made for me! It was more than I could've imagined. I loved everything about it from the color of the precious metals to the weight and fit of the final product. Bonnie was a huge help through this process of creation and Joseph personally presented the finished product to me. The service was impeccable, the store location is gorgeous, and the staff was extremely helpful. I would recommend to anyone! Thank you again.
Jeremy E. - Fremont, CA - December 2013 - GoogleA truly amazing shop. I worked with the team at Joseph Jewelry over the course of several months to design and build the perfect engagement and wedding rings for my future wife. It would have been easier to meet them in person, but I live in California, so my entire experience was through their great project website and via phone. The craftsmanship was truly spectacular, and Ryan, the lead 3D designer, was very receptive to my ideas and questions, putting my fears about making a misstep to rest. When the ring arrived, some of the proportions looked different than I had imagined, but Joseph Jewelry was happy to take the rings back and make the changes to make us happy. I can't say that I was their most patient customer, but the team stuck with me and showed me a level of customer service I've never seen at any other company. This being the largest purchase of my life (until I get a house), I'm unbelievably relieved not to have any buyers remorse. My fiance is so happy and we both love the rings. Thank you Joseph Jewelry!
Jon B. - Woodinville, WA - October 2013 - GoogleBonnie and Joseph designed my wife's engagement ring and both of our wedding bands. They are friendly, knowledgeable, and fantastic to work with. They give maximum attention to detail regardless of budget, and offer helpful opinions without being intrusive or aggressive at all. They helped me combine ideas from a few (much pricier) rings into something tasteful and affordable, while enduring countless questions and clarifications from me along the way, all without a hint of impatience. I would not recommend committing to any jeweler without checking these guys out first. Custom work is not as expensive as you might think!
Diego P. - Redmond, WA - February 2014 - GoogleI just got my custom-made wedding ring at Joseph's Jewelry. Being a man, I had no idea what I was looking for, but the owner of the store (Joseph) was very patient with me and showed me all sorts of styles until I found "the one". It only took 3 weeks for the ring to be ready and I love it! It's top-notch platinum craftsmanship.
Nancy A. - Beirut, Lebanon - June 2014 - Google... At first, I was surprised by the proposal. I was amazed and shocked but I felt excited and happy. The second shock came when I saw the ring :) my eyes went wide open. Third shock was when I knew that the ring was a custom-made design and that it was all worked with Joseph and Ryan remotely through Joseph Jewelry's collaboration blog. I never thought that such a thing existed. Later on, I went through all the correspondence between my Fiance and Joseph Jewelry. How professional you are, taking care of the smallest detail. I want to thank you for your dedication and commitment. The ring is absolutely what I desire for in design and finish and the hand made engraving. Such a beauty. thank you, thank you, thank you ....
Joseph P. - Fall River, Massachusetts - July 2014 - GoogleMy fiance' and I are not the kind of people who follow the norm. We are constantly seeking unique items for our home and even our attire. She is a professional artist and I am an historian and professional mariner having spent a good amount of time in the tall ship community. When we decided to marry we began searching for unique rings that would fit our style and personalities. In our search we discovered Makume Gane and focused our search for the best artisan of that style. We found many who made makume, but we were taken by the work that Joseph Jewelry showed on their site. I initiated a conversation with Joseph online through their custom design page. Everyone I dealt with was fantastic, understanding and highly professional. The design process went smoothly with tremendous communication throughout. When the rings arrived I was floored by their beauty and quality. Heather's engagement ring is tremendous, set with a stunning orange sapphire and two high quality diamonds. The makume gane bands are breathtaking and I cannot wait to wear mine. It can sometimes be a bit unnerving to make such high dollar, custom purchases long distance, but I would not hesitate to recommend Joseph Jewelry to anyone and I know that I will turn to them again for those special jewelry purchases in the future.
David M. - Bellevue, WA - June 2011 - YelpI took the advice of Joseph Jewelry & had a diamond set in a classic tiffany setting for the proposal. It was fun getting to tell my fiance that she was going to get to design the ring herself :-) The team is honest & stand behind their work! Thank you
Heather B. - Seattle, WA - October 2009 - YelpI was lucky enough to receive a custom made and designed engagement ring from Joseph's this weekend. My fiance and I had been ring shopping at a few other placed before finding Joseph's. It was then that I knew we had found the right person to create this beautiful and eternal ring. Joseph was humble, kind, patient and knowledgeable. My fiance really enjoyed working with him to create my custom piece, and was assured throughout the process that if the piece did not turn out exactly as he wanted it, there was no obligation to purchase it. I was also told that I could bring then ring in at any time to get it cleaned or fixed. I can not say enough nice things about the place, and really do recommend anyone looking for a unique and special experience to visit Joseph's!
Genny V. - Lynnwood, WA - August 2011 - YelpMy fiance purchased my engagement ring here. The owner himself, assisted us from day one. He offers excellent service and is completely knowledgeable about diamonds and truly stands behind his products. This place is not intimidating at all. As an aside, we went to Tiffany and found that the sales people could not educate us about diamonds. All they can say was "our diamonds are beautiful...." ????? Anyway, I get my ring cleaned quarterly at Joseph's and the staff is so friendly. We will continue to purchase jewelry from Joseph Jewelers.
Kathryn Z.H. - Snohomish, WA - August 2011 - YelpIf you are looking for custom Jewelry this is the place to go!! I have shopped here for years. They can make anything you need from an idea you have, or have them sketch something up personally for you. They also do great repair work. They can work with diamonds or color stones with gold, pearls, anything. A family owned and operated business they will treat you like family. Great work with fair prices and many styles. You won't be disappointed. Kathryn Zahlis Hodges
Alicia L. - Seattle, WA - June 2011 - YelpMy fiance and I got our engagement rings from Joseph Jewelry and it was all smiles from there. We had originally gotten my ring custom made at another business that ended up being a scam, so when my friend referred me to Joseph, I remained skeptical. But as soon as we walked into Joseph Jewelry, we immediately felt special. Joseph and his brother Danny made us feel like VIP, calmly listening to our desires for the look of the ring and price range. Even though we still did a little bit of customizing, we loved the selection of rings that they had. We received our ring in a very timely manner. We then came back and ordered a man's wedding ring as well, and again we were thrilled with the large selection of rings; much more unique than compared to other jewelers. My fiance and I are thrilled with the results. I look at my ring every single day and can't believe that it looks exactly the way that I had dreamed of. We love Joseph Jewelry and will be sure to recommend everyone we know!
Tyson O. - Seattle, WA - June 2011 - YelpI was on a quest to find the best place around the area to get an engagement ring for my girlfriend. I know I didn't want to go to a big chain or some places i heard on the radio and I went to numerous places and ended back at Joseph Jewelry. I went back there because when I first met them they were not pushy at all and very very helpful with all my questions and just got better vibes from them than any of the other jewelers...like they want to give me the best ring possible and not salesy at all. My main contact was Danny and I highly recommend him, he's super helpful with the price, design and the timing when I had to get the ring done...Bonnie was also great, she's the main one who designed the ring. The ring turned out amazing, my finance loved it instantly. We are definitely going back there to get our bands.
Seth T. - Oakland, CA - December 2012 - YelpI worked with Joseph Jewelry for about a month designing, re-designing and having them make my fiance's engagement ring. They did an incredible job, and their price was very reasonable. They crafted a completely custom platinum, diamond and emerald ring for around $400 less than a local store wanted for a similar stock ring (without the accent emeralds or custom engraving that Joseph Jewelry added). Even though I had them re-design the ring twice before production, they did not complain at all and did not charge any extra for the time and work they had to do. I also liked that I did not have to haggle to get a reasonable price. Simply put, this is a company that takes pride in their work, uses reasonable upfront pricing, and above all, wants their customers to be satisfied with the resulting product. Also, it is the only custom jewelry manufacturer I've found that gives a lifetime limited warranty on manufacturing for their custom work. Even if you're not local, give Joseph Jewelry a try; I live far away and have never visited Joseph's shop, but they made me feel connected to the process by uploading photos every step of the way.
Neil M. - Newport, WA - February 2014 - YelpI'd like to highly recommend the excellent customer service and custom jewelry design services of Joseph's Jewelers in Bellevue. I collect antique mens carved intaglio stones and worked with their designer Ryan to create a custom setting. Ryan met with me on several occasions to understand my sketches and examples of other settings I liked and give me a tour of their on-site fabrication facility. He very professionally incorporated all of the design elements I presented and rendered some awesome 3D computer images of what the final ring would look like. He also performed several design revisions (at no charge) so the ring would be exactly how I wanted it. Their digital wax printing and casting processes are state of the art. After having worked with various jewelers across the country I can say the team at Joseph's is great!
Tanya J. - Seattle, WA - April 2011 - YelpSkip all the Jeweler nonsense out there and head to Joseph Jewelry! Shortly after getting married, my ring finger decided to become allergic to white gold. Although the decision was tough, we were able to return my ring to the jeweler who made it since I could not wear my ring anymore. Even my doctor joked about me being, "biologically high maintenance," when recommending a more hypoallergenic metal. After months of searching for a replacement and not finding exactly what I liked, I learned about Joseph Jewelry. Whether you choose a gorgeous ring from their ring cases or decide to design your own ring, Joseph Jewelry ROCKS! I opted to design my own ring having an idea of what I wanted, where Joseph designers used imaging software and created wax molds allowing me to see how my ring would look before actually having it made. I worked with Ryan, a designer, in creating a platinum version which resembled the ring I had before combined with the design of another ring I saw downtown and also added a few of my own custom details. Ryan went above and beyond in making sure the ring was exactly as I liked and he had an incredible amount of patience with me during the imaging process where the design materialized before going to production. The end result was beyond gorgeous and turned out better than I had ever imagined!! For such an important affair in choosing THE ring to wear the rest of your life, you are working with the best of the best at Joseph Jewelry.
Ryan L. - Sammamish, WA - April 2012 - YelpMy fiance and I had been searching for an engagement ring. We went to several places in Seattle like Turgeon Raine and Fox's and also E.E. Robins in Bellevue. After we stopped at Joseph Jewelry, we knew we found the place. My fiance and I immediately felt welcomed and comfortable with the staff and atmosphere. My fiance was looking for a certain type of ring and to our surprise we found out they do custom rings there. One of the employee's there, Ryan, was very friendly, clearly told us about what they do at Joseph's, showed us around, took his time with us and we didnt feel rushed. He showed us different rings for ideas, and even took us to the back behind doors and showed us their lab where they were making custom rings. That was very cool to see the behind the scenes. He told us they weren't on commission and that was satisfying to hear as we had felt pressure and the normal sales type pitches from some of the other places we had previously been to. He told us about the different type of stones and diamonds, the cuts, and the quality. He also showed us the 3D program they used to make your custom ring and showed how the slightest detail could be changed to whatever we wanted. So after seeing all this we knew we found the place because we knew exactly we were going to get the ring of her dreams. My fiance was interested in getting a sapphire for the center stone, and the co-owner Danny went out of his way to find several that my fiance could choose from at different price ranges that were all within our budget. Ryan was able to design a band that was a combination of different band that my fiance liked. About a week later, he emailed us a couple of 3D renders. We had a couple of changes and suggestions and the second time he emailed us the renders with the changes, he had nailed it and it was the exact ring my fiance was hoping for. The next step was neat. They are able to produce a wax mold of the ring from their lab that we were able to see before the ring was actually made so we had an idea of what it was like. It looked good so went went ahead with the order. It was about a 4 week wait, but my fiance got the exact ring she wanted, she was super happy, and it was at a price I was comfortable with. It truly was a beautiful ring and my fiance cant stop staring at it. Along with the great and professional customer service I received from Danny, Ryan, and Bonnie, I highly recommend Joseph Jewelry if youre looking for a custom ring. It was a fun experience to design my fiance's ring and we truly felt she got something special and that was unique and her own.
Taylor M. - Bellevue, WA - May 2011 - YelpJoseph was very nice, showed us what we wanted, but didn't try to push a sale on us. I was very impressed with the place, so impress that I bought a ring for my wife. It is custom made and will take several weeks, but for the price and service, its well worth it to me. If my dealing with them continues in this manner, they will have a customer for life.
Vivek K. - Kirkland, WA - February 2012 - YelpMy wife wanted a new diamond ring, so we came here at the recommendation of couple of our friends who got their wedding rings done here. Having seen the rings of our friends we came in with high expectations although with zero experience of a big ticket diamond ring purchase. We met with Joseph who started us off on the choices and the design process. Joseph has good, refined taste and his suggestions quickly stick with your cost and preferences. We were very unsure when we walked-in but by the time we walked out we felt we made a good decision, and satisfied too. My wife loves her new ring and got what she wanted and loves wearing it (...and sometimes flaunt it). We recommend Joseph Jewelry and they made us feel like we could trust them with other jewelry purchases.
Danielle E. - Minneapolis, MN - November 2010 - YelpI came across Joseph Jewelry on accident. I had received a beautiful diamond engagement ring from a luxury jeweler, but in my heart of hearts I knew I wanted an emerald - not a diamond. So, I went back in and inquired about having a ring made and the sales associate told me that they would not use the heirloom gemstones that have been in my family for years, that they would only bring in their own emeralds, but that they didn't even really like using emeralds in the first place. I understand not wanting to utilize outside stones, because you can't control the quality associated with the name, but I was so frustrated with the attitude of the associate that I have literally stopped wearing the ring that was purchased there and of course I can't return it. And here began my hunt for a custom jeweler... I found Joseph through yelp and was struck by how many positive reviews they had acquired, so I went online to check them out. I started an account and started compiling pictures of what I wanted. Within 24 hours someone (Joseph or Danny) called me up and discussed what I wanted, and then told me to come into the store to see some of there settings. To make the story shorter, I'll paraphrase: Essentially I went into the store, explained that i would at some point like to utilize the heirloom gemstones I had, but would like to create an emerald ring in the meantime to wear so I can see how the emerald fairs as an engagement ring. The found the large cushion cut emerald I wanted, and purchased it for me to look it with no guarantee that I was going to use it, they created a 3-D rendering of the ring, and customized the setting to my semi-neurotic liking. When I finally received the ring (earlier than I was quoted and before I left on an extended vacation) it took my breath away. It was spectacular!!!! I get compliments on it constantly and truly although the goal was for me to use the heirloom stones later I am so in love with this ring that I may never change it!!!
Denise M. - Renton, WA - February 2010 - YelpWonderful business all around! My boyfriend at the time and I started ring shopping back in November knowing we would like to get engaged in the coming months. We visited several other jewelry stores in the Bellevue/Eastside area, all of whom were helpful but we just weren't finding that ring I was waiting to fall in love with. I had a very particular style in mind and wasn't seeing a lot of this style at any of the stores. After reading numerous positive reviews on Joseph Jewelry we decided we needed to make one last stop to see what all the hype was about! We walked in and Joseph himself immediately showed us several different options of the style I had been looking for! I found a ring made by a designer that was just about perfect, still I was looking to make one small adjustment to the design to make it the ONE! Joseph and his brother Danny informed us that they would be happy to custom make this same design with the addition of my requested design adjustment. They gave me their word that it would turn out even better than the designer one and it would be one of a kind! I was able to see the CAD picture of the final design which was wonderful, definitely put any anxiety I had about the finished product to rest. (Many other stores will show you a wax mold of your design but it just doesn't come close to being able to see every little detail in 3D like the CAD) So... we just got engaged yesterday and I was able to see the final product! My ring is absolutely stunning and turned out more beautiful than I could have imagined. I am officially in love with it, almost as much as I am with my now Fiance! We couldn't be happier with the ring and the overall service, quality and communication we received from Joseph's! I look forward to continuing to work with them in the coming years for all of our jewelery needs!
Kat R. - Redmo - July 2009 - YelpI went to Joseph Jewelry to look at engagement rings. They were so nice and showed me the various ways they design jewelry with CADs. As an engagement ring fanatic, my poor SO, I was impressed by the quality of their settings. I looked at many of them intent on finding a flaw that would make me say no way. But, in fact, their prongs were gorgeous (I'm a prong freak) and their pave was beautiful. We have been to more than 20 stores, but this was one of the first stores that I, honestly, liked their work. I could find no flaw in the settings. If my SO decides not to purchase my ring in NYC, we will definitely be getting it from here!!!
Jeremy M. - Chicago, IL - August 2013 - YelpWe have been really happy with the custom jewelry design experience with Joseph and his team. They have good prices compared to others, and what a clean and good creation space they have in back! They make all their jewelry in-house, and they have LOTS of experience and expertise doing it!
Mark D. - Folsom, PA - August 2013 - YelpWe've come back here for service and appraisals and various things since getting married last year, and it never disappoints. Danny is great - always willing to help with whatever we need. Joseph's Jewelry is definitely the place to go.
Chris O. - Seattle, WA - March 2012 - YelpI have to say, I've read a lot of the review and I have to agree with the lot of them. Joseph's was a great place to work with. They kept in contact with us through the entire process and custom designed our engagement rings from scratch. Being that my partner and I work in different industries, we had different needs. He needed a flush mount without channels and I like the texture channels provide. He also wanted a "little" more ornamentation than I did. Joseph (the owner) showed us the lab and introduced us to the people on his team. After we had a general idea his designer Ryan set to work on a 3D rendering of each and we were quite pleased. The rings were then cast in a wax mold so that we could come in and try them on before having the metal cast with the stones. This step provided for a great likeness to the actual rings and we were convinced they were the ones we wanted. From start to finish it took about 4 weeks and they were even completed a few days ahead of when we needed them. All in all, the communication and thorough staff were the key. When in comes to jewelry, like many things, you get what you pay for. And with something I was going to wear for the rest of my life I was willing to pay the price. There were quite willing to work with us on metals, price and options on our budget. I would totally recommend them again.
Katie K. - Kalamazo, MI - April 2008 - YelpMy fiance choose Joseph Jewelry to purchase my engagement ring from. Joseph (the owner) was extremely knowledgeable and helpful with him. We went back and picked out my setting and his wedding ring and Joseph's brother Danny was so polite and charming. I love this place. You know it's a good jeweler if they ask to clean your ring while you're there. They also design jewelry for their clients and they send you a picture via email of what your setting will look like. We now have our wedding bands and they are beautiful!
S.W. - San Fransisco, CA - January 2012 - YelpI haven't purchased anything here but I wanted to comment on the service / people. My now-fiance gave me a task: go look at some rings and tell me what you like. He didn't need to ask twice; fun!! So I walk in to Joseph Jewelry the next day looking not especially like someone who might be dropping tons of cash on some bling bling (wet hair, flipflops). Didn't matter. At least two employees helped me, answered my questions, and were very friendly. One gentleman even showed me the back room where some people were working on jewelry. He showed me their CAD program, wax models, the whole process for doing custom pieces. There was an employee in front working on some sketches for a customer. Awesome stuff. The whole process of getting something made sounded ideal - they will work with you over email on your design, working from sketches, photos, etc. This is great because the fiance and I lived in different states at that time. I was hoping to work with them on the engagement ring! But the fiance is sneaky and did his own thing. :) But, this shop and its employees deserve props! Oh and the guy that showed me the back room and spent tons of time explaining the whole process to wet-haired non-bling me? That was the owner. Great customer service. I wouldn't hesitate to work with them in the future. And I should mention that I wasn't necessarily looking for a diamond ring, and I told them as much. I was open to, and leaning towards, alternative styles. They were helpful in talking about this as well. The craftsmanship of their pieces is great too; they don't look like mass-marketed stuff you might see elsewhere. Thank you!
Alli D. - Seattle, WA - November 2011 - YelpAttention, all gentlemen who are thinking of popping the question! Please take this easy survey to figure out if you should go to Joseph Jewelry to shop for a ring. 1. Do you know much about diamonds and/or precious metals? 2. Do you have the slightest clue about what your significant other has in mind for her dream ring? 3. Do you want to end up with a ring that looks exactly like what other women are wearing? If the answer to any of these questions is 'No!', then you should go here. First of all, they will educate you about the industry so you can decide on what will get you the most bang for your buck. Secondly, this store specializes in custom-made bands so your gal can design something that fits her own specifications. And finally--going right along with the 2nd--she will end up with something unique that no one else has. Personally, I benefited from this process. The Boy spent several hours here (sneaking behind my back) choosing the perfect diamond, which first required several additional hours to be taught about the 4 C's and whatnot. Then he selected a simple band for the stone to be mounted on, which he then proposed to me with. (Which is a whole different story; I won't describe it and make you jealous.) The next step was for me to go into the store, check out their selection of rings, and tell them the features that I liked the most. They put everything together and drew up a model using their computer program, then made a wax mold after I approved the simulation. Once everything was to my liking, they got to work and bang! 5 weeks later I had my very own self-designed engagement ring! Now let me pause while I stare at it for a while.....So sparkly..... Anyway, even if your answer was 'Yes' to the questions above, you should still go. You'll still probably learn something and your lucky lady will get more than she ever dreamed of!
Ashley S. - Kirkland, WA - February 2013 - YelpI refuse to go anywhere else! My husband got my ring custom made here and I love it. We shopped around all over and found nothing that came close to the quality of design. Recently I damaged my ring and my insurance wants their in-house jewelers to repair it. However, I won't let anyone but Joseph Jewelry work on it. I trust their work, integrity, and quality. I have had nothing but positive experiences every time I have been into the store. The staff welcomes you right away, doesn't pressure you, and gives you all the information you need to make an informed decision. I highly recommend Joseph Jewelry to all future brides, husbands, and women. I get constant compliments on my ring and couldn't be happier with my purchase.
Lorraine K. - Honolulu, HI - July 2013 - YelpJoseph Jewelry helped me and my future wife choose the perfect wedding ring! I have always preferred engraved metal, and Joseph Jewelry had an excellent online portfolio. Luckily, they were in the neighborhood, so my fiance and I decided to visit. I looked through the engraved rings and found the perfect design. Pascale was great! She answered all of our questions and walked us through the ring creation process. The shopping experience was calming - we never felt pressured to move outside of our budget or design. The in-house artist finished my ring early, and the level of care and detail that went into this hand-engraved ring astonishes me. It is truly a work of art. Exceptional quality and very professional. Thank you, Joseph Jewelry!
Jake L. - Seattle, WA - December 2013 - YelpJoseph Jewelry helped my fiance and I design an engagement ring that was beautiful! Joseph personally walked us through the design and helped create a beautiful ring. Joseph respected my budget and stayed below it, while designing something that was truly unique. I would recommend Joseph Jewelry to anyone who wants a personal design experience and a one of a kind piece of jewelry.
Stefanie F. - Redmond, WA - January 2014 - YelpGreat customer service, beautiful displays of their unique jewelry, and a clean, uncluttered retail space. They have a beautiful collection of pearls with diamonds inlayed. I came in for a jewelry repair for a difficult piece to fix. It needed to be repaired by laser. They put tender care and time into it to repair was done beautifully. I came here because of the reviews on yelp and I'm glad I did! I can now wear my unique necklace and happily refer them for this kind of work. They also do custom design and I am working on a ring with them now. Super friendly and professional team!
Christi O. - Phoenix, OR - June 2014 - GoogleSeven years ago my husband went to Joseph's to have my engagement ring designed and I am in love with the quality and design. Joseph's did a wonderful job taking the feedback I gave my husband to create a a beautiful and unique ring that was within our budget. I loved my ring so much that I went and bought my husbands band at Josephs as well. I've been going back to Joseph's to have my ring cleaned and inspected and was so glad that I went this last week. They noticed some wear around one of the bezels and that the stone was loose. I left my dirty grimy ring at their jewelry shop on Saturday and by Tuesday I picked it up with the fixed stone setting and sparkling as much as any other brand new ring directly in their display case. The staff at Joseph's is friendly, courteous and truly enjoys helping you find the perfect piece of jewelry within your budget. I can't recommend them enough.
Collin M. - Elma, WA - July 2013 - GoogleI went to Joseph Jewelry after reading all the great reviews here on Google. I couldn't help but see what they could do for me after reading all the great things they have done for others. Danny helped walk me through the entire process of creating a custom ring for my now Fiance. I recommend Joseph Jewelry to ANYONE as the service and communication throughout was awesome and the final product is absolutely amazing. Thanks Joseph Jewelry!!!