Why Joseph Jewelry?
Joseph Boukhalil (owner and operator) has been passionate about making jewelry for over 30 years. You will feel that passion and excitement present in all aspects of daily business at Joseph Jewelry. Joseph leads his team by example and injects enthusiasm into the atmosphere. It's this atmosphere that will get you excited about letting Joseph Jewelry help you design your custom jewelry.
Technology
No expense is spared when it comes to quality craftsmanship. Your piece will be created using industry-leading software; state of the art stereo lithography equipment to create high-definition wax molds (.02mm accuracy); a high-tech, computer-programmed casting machine that produces the highest quality casts possible; and internet technology that allows you to create custom jewelry from the comfort of your home.
Experience
You will be working with a team that has over 70 years of experience in the jewelry trade. From autoCad designers to wax carvers to stone setters, you will have access to the best talent possible. You can be assured that to whomever you talk, you're getting the right answers and best advice.
Personal
All artisans work on-site, so you will be discussing your vision directly with the designers and jewelers who will be creating your final piece.
Accolades
Through the patronage and support of our clients, Joseph Jewelry has been named "Jeweler of the Year" four years in a row by the Consumer Business Review and "Best of Citysearch". You too can be one of our extremely happy and loyal customers.
Confidence
You will be offered a 100% satisfaction guarantee on all custom-designed jewelry. If you are not completely happy you will have one free "remake" within 30 days of your purchase.
Craftsmanship
You will also be offered a lifetime warranty on all manufacturing done in our shop. Should a problem result from normal wear, you won't pay a penny to have it rectified [1].
Peace of Mind
You will have up to $600 of your insurance deductible paid should you lose your center stone (purchased at Joseph Jewelry) due to a manufacturing defect. Diamond replacement must be performed at Joseph Jewelry through your insurance company (6 month inspection required) [2].
Flexibility
Your experience will be as stress-free as possible. You will have access to 6 months interest-free, same-as-cash financing to spread out the costs; all pricing is in your control. Since the piece will be made from the ground-up to your specifications you can view a wide variety of diamonds with no down-payment or commitment necessary, and you get to name your deadline and know it will be met.
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I just had a custom engagement ring made by Joseph Jewelry. The ring turned out wonderful and the overall experience was better than I would have expected. I came in with a budget in mind but not necessarily sure what I would be able to get. I spoke to a rep (Danny) and it was explained to me what I could get at my budget, below it and above it, and most importantly for me, why. I never felt like they were up-selling me, but rather explaining to me my options and letting me choose for myself. That helped make the experience a little more personal rather than just being another sale. And I ended up right around my price point. The CAD artist (Usiel) pretty much hit the nail on the head the first time around and was able to generate a rendering that almost looked real. He incorporated a pattern from a family bracelet into the ring. Viewing the model is a pretty nice feature when having something custom done before having it made. Communication was easy. You set up an account that you can email through as well as upload and download images. Basically monitor and archive the process from payment to design. They had a target date and I picked it up that day. When it comes down to it, it was just a great experience overall and the ring turned out better than expected. Thanks to those I worked with at the shop! Dean